The ZOO is an established name our country, but we are operating in a very competitive market and we have to work hard to attract visitors to our zoo.
Your customers expect consistency in your contact strategy in today’s omni-channel era. They also expect you to offer the right solution at the right time via the right channel. Our CRM solution will help you keep that continuous ‘wow factor’ that digitally savvy customers crave.
As an agile pioneer, Cegeka approaches CRM implementation with a flexible, collaborative and efficient tactic, featuring demo and feedback sessions every two weeks.
We will make sure that digital channels align perfectly with your company’s goals and strategies – enabling you to outshine the toughest competition.
We’ll help you make use of the CRM system of your dreams, no matter which systems and processes need to be integrated. Our long and broad experience enables us to help you with all types of integrations.
Over 30 pages of advise you can apply immediately
Are you planning to implement CRM within your business?
Looking to keep the process as smooth and efficient as possible?
Our CRM Do-It-Yourself book is just the thing (in Dutch).
"This project goes beyond storing information in a uniform and intelligent manner. We mainly wanted to have a better overview of how are resources are used. Cegeka made sure that all information appears on the screen in no more than four clicks’"Lindsy Vanaudenhaeghen - Project Officer, LRM
Offer your customers unforgettable ‘wow’ experiences across all channels, for long-term loyalty.
Avoid data silos with our state-of-the-art, centralized CRM solution – available when, where and how people need it.
Optimize customer experience by responding to your customers faster and understanding them more thoroughly.
Easily calculate ROI and improve lead generation by automating marketing processes.
Market smarter by taking targeted actions: delivering the right message, to the right people via the right channel at the right time.
Measure your success with one consolidated view of your business insights
“Cegeka implemented our CRM very quickly. We didn’t run into any surprises and we stayed well within our budget.”Ilsa Van San - B2B Sales Manager, KMDA