System Engineer Enterprise Voice

Digital Workplace, Engineering & Service Desk
Professional, Freelancer

Have you already tackled various challenges in the field of communication & collaboration technologies? Then Cegeka has a tailor-made challenge for you!  

  • Within Cegeka you and the team become the go-to person for all Enterprise Voice issues relating to the digital workplace. You will participate as the expert in your field in various projects.
  • You support the presales activities by making a correct analysis and estimate of the effort for the projects to be realised.
  • You work within a customer team and manage the environment of a customer. You proactively and critically analyze this environment and formulate the necessary improvement proposals. You are responsible for the technical realizations and take care of the necessary installations and configurations
  • You provide clear documentation of the delivered solution to the customer as well as to the internal colleagues so that the support for our customers can run smoothly.

What you need to succeed:

  • You already have a solid experience in a similar function.
  • You have a broad knowledge of communication and collaboration platforms and you are familiar with the architecture of the Enterprise Voice platform (Skype 4 Business, MS Teams Enterprise Voice, Audiocodes, Anywhere365, Office 365, Azure Active Directory). You can independently develop a migration process for Enterprise Voice, preferably to Teams with implementation of Direct Routing.
  • You have a fluent knowledge of Dutch and English.
  • Customer engagement has no secrets for you. Unburdening the customer is your top priority.
  • You communicate fluently and proactively to the different stakeholders (customer, project manager, service manager, change manager, teamlead, etc).
  • You feel at home in Cegeka's result-oriented, no-nonsense approach. You also have a very strong hands-on mentality and analytical thinking skills.
  • You have strong ambitions to help build a success story.
  • You are prepared to travel to our customers occasionally and to work on a 24/7 shift.

What are we offering:

  • You will be joining the Top Employer 2022, a family-run European growth company with a dynamic spirit that inspires you to great things.
  • An attractive salary that matches your experience, supplemented with an extensive package of extra benefits such as a company car, hospitalization and group insurance and meal vouchers. With our Flex Reward Plan you put together your ideal remuneration package yourself.
  • Through our program "CEO of your own career" you are at the wheel of your own career. So you can grow and determine your own future!
  • An inspiring work environment in our modern offices in Hasselt where professionalism, team spirit, fun and personal development play an important role.

Aspire to more: our promise to you!

At Cegeka you get all the opportunities you need to develop further as a professional. Together we discover what you really want to do for our clients and colleagues. We would like to invite you to grow with us. In an unprecedented variety of challenging and meaningful IT projects. Make your mark on projects with interesting customers where we can make the difference. Aspire to more!

We are always working together here. Intensively, with lots of fun and commitment. It is a culture driven by family values: full of trust, people-oriented, open, loyal and respectful. We offer a lot of freedom and responsibility. We want you to be part of the next phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

Application flow

Do you have any questions about this role?

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