Become a connected company – let’s get started

insights

Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!

What’s new for Power Platform in Microsoft Dynamics 365 release wave 2?

It’s that time of the year again: Microsoft has launched yet another release wave for Dynamics 365....
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Shall we dance? Select your ERP partner

Getting attuned: what are the qualities of an ideal ERP partner? First things first: when selecting...
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What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October...
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Using Custom Connectors for Dynamics 365 Customer Engagement and Finance and Operations

In our previous Tech Talks blog posts, we've talked about integrations between D365 CE and F&O with...
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Integrating Virtual Entities for Dynamics 365 Customer Engagement and Finance and Operations

Virtual Entities enable you to integrate data in financial and operational apps into Dataverse...
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Integrating Data Integrator for Dynamics 365 Customer Engagement and Finance and Operations

In this second blog post in our 'Cegeka Tech Talk' series, we discuss the integration of data using...
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Integrating Dual Write for Dynamics 365 Customer Engagement and Finance and Operations

In our 'Cegeka Tech Talk' blog series, we review the different ways of integrating data between...
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Techsplained: Customer Insights

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database...
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Use case: Update your online product catalog with Microsoft Power Platform

To ensure that buyers can make informed decisions, it is essential to regularly update your online...
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Use case: Automatically answer HR FAQs with Microsoft Power Virtual Agents

With its extensive set of duties, HR is oftentimes one of the busiest departments in an...
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How to build your ERP project dream team

Which roles do you need for your ERP project?  So you think you can dance? Just kidding, we’re sure...
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How Microsoft Dynamics 365 can help develop your organization’s true potential: the full report

Ready to get right down to business? Let's connect about your Dynamics 365 project.
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Use case: How to automate company car approval with Microsoft Power Platform

Over the years, many organizations have established an internal fleet department to manage their...
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Use case: How to digitize your equipment lending service with Microsoft Power Apps

When running an equipment lending service within your company, efficiency is key. One of our...
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Feel the beat and dance to the tune of your business processes

Why use business processes to bring harmony to your ERP project? In the previous chapter, we talked...
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4 challenges in the food & chemicals sector - and how to tackle them

Actively sharing knowledge in the food & chemicals sector is essential. Inspiring each other and...
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Use case: How to automate your audit workflows with Microsoft Power Platform

Documentation and communication are the key drivers of any audit process. If either is not running...
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Techsplained: Remote Assist

Imagine you have a technician working on a machine. When things get complicated, he requires expert...
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Are you in the mood? How do you go from goals to ERP strategy?

Let your ERP strategy dance to the beat of business objectives  First, it’s important to select the...
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Techsplained: RPA (Robotic Process Automation)

What is RPA?  Simply put, RPA or Robotic Process Automation is an automation technology that lets...
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What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 1?

It’s that time of the year again: Microsoft has launched a new release wave for Dynamics 365. The...
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What's new for Business Central in Microsoft Dynamics 365 Release Wave 1?

Dynamics 365 Business Central, Microsoft’s comprehensive mid-market ERP solution, is constantly...
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What’s new for Sales & Marketing in Microsoft Dynamics 365 release wave 1?

Scheduled from April through September 2022, release wave 1 brings numerous new features to the...
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Why ERP optimization is a must to stay agile - and how to do it

Why continuous ERP optimization is a must to stay agile - and 5 steps to succeed Your ability to...
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6 reasons why Microsoft Dynamics 365 is the ultimate business platform

When talking about business applications, Microsoft and Salesforce are the two main giants. So of...
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When does your ERP system become outdated?

Some businesses are working with a 20-year-old ERP with apparently little or no problem. In IT...
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Preparing your ERP project: the essential checklist

As you know, implementing an ERP is no walk in the park. During implementation, bottlenecks or...
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How to overcome the traditional risks of implementing an ERP?

Implementing an ERP system is a major and inevitably risky undertaking. We have all heard of or...
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ERP support after the go-live: get the most from your system

The go-live date of your EPR system will usually be etched in the minds of everyone in your...
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ERP as a catalyst: from silos to a networked organization

It’s hardly news to state that silo structures have no place in a modern company. But it is...
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The ERP project team: how to assemble your dream team

Even when you have joined forces with the most experienced, flexible and empathetic – add other...
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Be prepared: the best way to start your ERP project

Is there such a thing as perfect timing for an ERP project? To be honest, there is never a perfect...
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From super stock to super service

Three challenges for the modern wholesaler The supply chain has changed drastically over recent...
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From multi-channel to omni-channel

A necessary but exciting step to achieve greater customer focus A wholesale business is no longer a...
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The delicate balance of stock and service

Data as the accelerator for a smart stock strategy Keeping inventory costs as low as possible while...
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Digital feedback loops in the wholesale industry

Constant data streaming is the path to continuous improvement Constant data streaming, updated...
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Microsoft Dynamics 365 ecosystem map August 2021

Microsoft is deploying two release waves per year to all their customers and partners. With that,...
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Overcome 3 common HR challenges in projects and services companies

Deal with today's 3 most common HR challenges and thrive as a projects and services company With a...
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3 major sales challenges - and how to face them

Save your sales: how a business application solves 3 major sales challenges With an imec case story...
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What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 2?

Microsoft’s Release Wave 2 for Dynamics 365 is getting closer. Major updates and new features...
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What's new for Sales & Marketing in Microsoft Dynamics 365 Release Wave 2?

Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many...
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3 steps towards the best data integration strategy for your business

In today’s data-driven world, avoiding data silos is vital for efficient workflows involving...
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4 ways HR can benefit from the digital workplace – today and tomorrow

HR is struggling more than ever to reach employees. Are they getting lost along the way despite...
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Microsoft Dynamics 365 updates: finance and operations

With Release Wave 1 coming up in April, Microsoft is raising the stakes for Dynamics 365. New...
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Microsoft Dynamics 365 updates: take marketing to new heights

If you’re relying on Microsoft Dynamics 365 to achieve your marketing goals, you’re in for a treat...
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Microsoft Dynamics 365 updates: what’s in it for sales?

If you’re using Microsoft Dynamics 365 in your sales processes, you’ll know major updates are...
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'Customer experience? Barely anyone is doing it right.'

In conversation with Maarten Bekaert – Solution Architect Dynamics 365 Maarten Bekaert isn’t afraid...
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Take operational excellence to the next level? Unlock the food chain!

Operational excellence in the food industry means at least two things: managing cost on the one...
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Compliance is slowing food companies down

Growing complexity forces manufacturers to invest in flexible IT platforms Compliance is growing in...
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Today’s consumers are amping up the pressure

Growing expectations force food manufacturers to be(come) more customer-centric These days, food...
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In the food industry, data is the new (s)oil

Manufacturers, retailers and growers have everything to gain from unlocking data in the supply...
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