Become a connected company – let’s get started - Customer Engagement

insights

Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!

Microsoft Dynamics 365 Release Wave
CRMCustomer Engagement

What’s new for Sales & Marketing in Microsoft Dynamics 365 release wave 1?

Scheduled from April through September 2022, release wave 1 brings numerous new features to the...
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Van super-stock naar super-service
CRMProjects & ServicesCustomer Engagement

3 major sales challenges - and how to face them

Save your sales: how a business application solves 3 major sales challenges With an imec case story...
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Microsoft Dynamics 365 Release Wave
CRMCustomer Engagement

What's new for Sales & Marketing in Microsoft Dynamics 365 Release Wave 2?

Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many...
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3 steps towards the best data integration strategy for your business
ERPCRMFinance & OperationsCustomer Engagement

3 steps towards the best data integration strategy for your business

In today’s data-driven world, avoiding data silos is vital for efficient workflows involving...
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Microsoft Dynamics 365 updates: take marketing to new heights
CRMCustomer Engagement

Microsoft Dynamics 365 updates: take marketing to new heights

If you’re relying on Microsoft Dynamics 365 to achieve your marketing goals, you’re in for a treat...
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Microsoft Dynamics 365 updates: what’s in it for sales?
CRMCustomer Engagement

Microsoft Dynamics 365 updates: what’s in it for sales?

If you’re using Microsoft Dynamics 365 in your sales processes, you’ll know major updates are...
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Maarten Bekaert
CRMCustomer Engagement

'Customer experience? Barely anyone is doing it right.'

In conversation with Maarten Bekaert – Solution Architect Dynamics 365 Maarten Bekaert isn’t afraid...
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