Architect your financial services strategy

Architect Your Financial Services Strategy

Create a Strong Foundation for Your Software Portfolio

Start My Journey

The finance sector is under pressure to take the lead in innovation. Stakes are high, and competition is fierce. Companies must adapt and scale initiatives, innovate, and become sustainable by:

Closing the gap
Closing the gap between strategy and operations
Costs
Avoiding the high costs of project failure and overruns
Checking
Continuously checking and updating requirements

Digital transformation efforts in the finance industry, backed by strong investments, aim to support enterprise-wide innovation and improve customer experience.

Digital transformation

is at the core of business strategies in European finance. Almost 50% of European financial services institutions (FSIs) have well-established continuous enterprise-wide DX innovation programs with focus on customer experience.

9%

19%

23%

28%

21%

Disconnected

Functional

Short-term focus

Integrated

Transformative

Disconnected: DX initiatives are tactical and disconnected from enterprise strategy.

Functional: DX initiatives are started at lower levels, with some connections to enterprise strategy.

Short-term focus: DX initiatives are enterprise oriented but are typically short term in nature.

Integrated: Integrated, continuous enterprise-wide DX innovation is in place with a focus on operational excellence and customer/service experience.

Transformative: A longer-term investment plan is in place, with an enterprise-wide DX strategy used to transform markets and customers by creating new business models that improve product and service experience.

Source: IDC European Industry Acceleration Survey, 2021, N = 197

Customer experience

is an important aspect of digitalization (only profitability scores higher). It tops business priorities for financial institutions, as revealed in a recent IDC survey.

32%

29%

25%

24%

20%

Accelerate profit growth

Improve customer experience

Improve operations efficiency

Increase business resilience

Improve sustainability

Source: IDC Future of Industry Ecosystems Survey, 2021, N = 161

Strong investments

are already allocated or planned for this year. Many European FSIs are currently focusing on customer channel automation and orchestration (39%) or are planning investments for the near future.

39%

16%

Already invested and plan to invest more next year

Not invested but plan to invest in the next year

Source: IDC European Industry Acceleration Survey, 2021 (N = 128)

This translates into accelerated digitalization with resilience capabilities in a close-cooperation environment. How can we help?

Accelerated Digitalization Programs

40%

Legacy systems are still going strong in heavily regulated and risk-averse cultures. To achieve high levels of digitalization, companies must smoothly integrate existing solutions with new applications. With agility in mind, such integration should be carried out at the heart of the organization.

We prioritize activities that support key business drivers and objectives in the early stages of your journey.

Resilient Applications

90%

Improving customer satisfaction should be aligned with compliance goals. To experiment, but also to develop standard and highly functional applications, resilient architecture must be planned well in advance.

We provide an architectural framework that resolves challenges in initial project phases.

Close Cooperation

33%

Many FSIs look to cocreate digital initiatives with tech professionals. They want to improve resilience and guarantee the success of their initiatives by bringing together experts with extensive experience.

We respond to your unique needs and challenges by gathering the best minds at the outset of your project.

A Pieced-Together Organizational Puzzle

23%

Companies need to create a “decision space” that enables digital cultures, strategy, and collaboration practices.

Our holistic approach clearly outlines the solution and helps organizations navigate competing priorities and budget for digital initiatives.

Almost 40% of Romanian businesses are accelerating digitalization initiatives across all business functions. Source: IDC
For 90% of Romanian FSIs, digital resilience will be a top priority in the coming years. Source: IDC
For one-third of Romanian organizations, product innovation is the highest priority in collaboration with software partners. Source: IDC
In 23% of Romanian businesses, budgets allocated to digital initiatives remain either too low or too fragmented. Source: IDC

Cegeka’s proprietary methodology, Foundation Phase, provides a holistic architecture model. It addresses challenges early on and creates a framework for smooth customer experience. It guarantees successful planning for successful implementation.

Other European FSIs are already benefiting from close cooperation with Cegeka.

Partnership with NN for Digital Transformation

Partnership with NN for Digital Transformation

Cooperation with ING Bank for Digital Transformation

Cooperation with ING Bank for Digital Transformation

Ready to get started?

Download the ebook on our Foundation Phase.

The ebook describes our Foundation Phase — the predevelopment process Cegeka has established to help companies clearly define their business needs, pain points, and objectives.

Foundation Phase eBook

Foundation Phase eBook

1641303362771

Cristina Fianu

Sales Manager