As a service desk agent, you will fulfil an important role in our 24/7 multi-customer Service Desk organization. You are part of the Cegeka 1st Level Team and you are our main customer interface. The Service Desk 1st Line Team operates in 24/7 shifts. The multi-customer Service Desk has a shared delivery model and it offers support to critical and high incidents outside business hours.
The entrepreneurial spirit here, gives me the drive to be a better engineer, mentor, human.
For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.
Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.
We will review your application and contact you as soon as possible.
2. Meet us
We will have 2 conversations so that we can discover together if we are a match on both sides.
Successfully completed the process? Then you will receive an offer from us.
4. Time to start!
Accepted our proposal? Great! We look forward to working with you.