Workplace Support Engineer (All Cities, RO)

Bucharest, Iasi
Digital Workplace

Are you a true "allrounder" with a good basic knowledge of Windows and a passion for (virtual) workplaces? Do you like the variety and challenge of larger customers? Then we have a tailor-made challenge for you! You enjoy fulfilling various assignments and therefore you increase your knowledge and experience. And Cegeka also helps you with this, by investing your development and growth through all kinds of education and training.

  • Competences and character are essential to us, in addition to experience and ambitions, so this role faces you with all of these:
  • You are going to work within a shared delivery team and manage multiple customers’ workplace environment and end user experience;
  • You will provide day by day remote technical support and guidance to the end users of the customers (more than 4k) that you manage, ensuring that the issues that they encounter are addressed in a structural and timely fashion;
  • You will contribute to the improvement of the overall end user experience and assist the back-end team to formulate the necessary improvement proposals;
  •  You will be involved in handling complex incidents and problems alongside various teams (Cegeka group, Customers’ teams and third parties); You will also be exposed to workplace projects for internal and external customers.

What you need to succeed:

  • What you need to know:
  • Strong knowledge of and hands-on experience with Intune, SCCM, WDS, MDT
  • Good knowledge of M365, Windows 10 and Virtualization Technologies (Hyper-V,ESXi,XenCenter)
  • Knowledge of Citrix Solutions (XenDesktop,XenApp,NetScaler) and User Profile Management solutions (Ivanti,RES,FSlogix)
  • Knowledge  of Windows Servers 2016 / 2019 technologies and the WS roles (DHCP,DNS,AD,IIS,File & Printing Services,Terminal Server – RDS, etc.)
  • Good understanding of server hardware architecture and concepts
  • Ideally you have been exposed to Powershell/VBS Scripting
  • English language is like mother tongue to you

What are we offering:

  • 22 Annual Vacation and 6 bonus days (that are not carried over the next year)
  • 13th salary bonus at the end of the year
  • Monthly budget of 475 RON gross and choose to invest in: meal tickets, private pension and insurance packages, holidays packages, gifts, cultural and entertainment activities, alongside exclusive offers from + 2000 providers
  • Private health insurance package for services covering prevention, diagnosis, and treatment
  • You can access an operational car leasing contract by supporting a fixed monthly instalment which covers all operation costs of a car and other additional services (insurance, maintenance, repairs, and administrative cost)
  • Sports Partnership with 7 Card and Oxygen in Iasi
  • We do everything we can to help our employees grow and use their strengths through a facilitated personal development plan (Training Budget, Certifications in line with well-known vendors)
  • Wellbeing at the center - we know that there is more to our lives than our jobs, therefore we make sure to tackle wellbeing aspects of our day to day lives through specialized sessions, webinars and internal programs according to our employee's input
  • In close cooperation is a value we live by, through #MomentsThatMatter: monthly hangout parties, team buildings, gamified online experience.
Your ambition will only grow together with Cegeka, as you are given the space and context to develop.

Adrian Ilie

.NET Software Developer, Cegeka Romania

Aspire to more

For more than 25 years we have handled projects with drive and passion, providing IT solutions that are “tailored” to our customers. This is achievable through our teams of specialists, who are determined to define themselves everyday as the best professionals they can be within the market and leave their mark on IT projects where our impact matters. Given the right circumstances, we believe that together, we can find what enables you to learn faster, grow more and achieve more. Aspire to more.

Teams are were we live, so we always work together here. With passion, and most of all, with a lot of fun, within a culture driven by family values: respect, personal development and entrepreneurship. With a lot of freedom and responsibility. Be part of the next growth phase of a proud, successful, fast-growing, innovative, European IT company full of ambitions.

Application flow

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