In recent years, we’ve helped customers outsource infrastructure for various use cases, and in a multitude of sectors like finance, public sector, manufacturing & healthcare. These success stories were built on close collaboration, deep customization, and our strong technical expertise in public and private clouds, which empowered our customers to transform their organizations.
However, this approach, with bespoke solutions meeting each customer’s specific needs, remains complex and lacks scalability. Moreover, the cloud landscape is changing, infrastructure is commoditizing and control has shifted from central IT departments to business units. Emphasis is being put on the realization of business benefits through digital innovation. Application modernization, performance management, a robust data strategy, and the right AI use cases are essential to unlocking new business value. These are not isolated efforts, they are tightly connected, requiring a holistic approach that spans from infrastructure to data, to AI, and all the way to applications. Organizations must strike a careful balance between accelerating innovation and safeguarding compliance, resilience, and sovereignty. Achieving this balance is not only a matter of technology, but of strategic control.
To adapt to this ever faster evolving world, Cegeka is transitioning to a platform approach. We call this new approach Cloud & Digital Platforms, which combines our hybrid cloud architecture (Cegeka cloud, public cloud, private cloud) and digital platforms to support a variety of customer use cases.
Goal is to reduce complexity by embracing Platform Engineering principles: simplifying infrastructure management, enhance security through standardization, increase productivity with self-service capabilities, and incorporate automation and observability as fundamental elements of our approach.
“Shaping digital together” remains our promise. With this new strategy, we empower customers to innovate confidently, mitigate risks, and build digital platforms ready for the future.
Our Cloud & Digital Platforms are built following Platform Engineering’s core principles:
We use Infrastructure as Code (IaC) processes to provision and manage our customers’ infrastructure. These processes are accessible through our customer engagement portal Horizon, supplemented by a command-line interface and an API. This self-service model allows customers to manage their infrastructure without depending on our operations teams, which accelerates their development cycles.
Our Cloud & Digital Platforms feature standardized configurations, reusable components and automated deployment pipelines. This results in consistent environments, which minimizes discrepancies, reduces the likelihood of errors, and enhances reliability.
Logging, monitoring, traceability, and proactive incident management are all integrated into the platform. Through our customer engagement portal Horizon, we provide complete transparency to our customers about ongoing events and access management. This ensures quick detection of issues and optimal functioning of the platform.
If the customer needs to comply with specific regulations like NIS2 or DORA, we ensure that the stack adheres to the corresponding compliance checks within our control framework.
We treat our Cloud & Digital Platforms as a customer-facing product. This means continuous improvement, lifecycle management, and design that is centered around customer journeys rather than technologies. Rather than offering bespoke solutions for each customer, we identify, support, and encourage best practices in the form of a product that provides clear value to all our customers.
With the self-service model offered through Horizon, customers don’t need to ask us to initiate virtual machines or create containers. Together, we share the responsibility for the platform, with well-defined agreements on roles: Cegeka builds and maintains the Digital Platforms as an enabler, while customers are responsible for deploying and operating their services on this platform, benefiting from a paved path.
We developed our Cloud & Digital Platforms based on the following architectural cloud principles:
Our platform is built from the start to withstand disruptions, from technical failures over cyberattacks to geopolitical events. Workloads are distributed across availability zones, regions, and cloud models. Automated backup and replication, as well as self-healing infrastructure with integrated monitoring and logging, keep critical systems running at all times.
Our cloud architecture always keeps your data within jurisdictions that offer strong legal protections. This is enforced through technical controls that ensure regulatory compliance. We use open standards and common data formats, to support easy migration of your data as sovereignty requirements evolve.
Thanks to our cloud-agnostic platform and middleware, we put an effective abstraction layer between your applications and infrastructure. This ensures that your workloads run consistently across environments, without tying them to specific infrastructure.
Our contracts include clear exit terms, data extraction rights, and migration support. By integrating an open source approach, we advise you with an exit strategy from the start, with test plans for moving workloads in both directions between hyperscalers, regional cloud providers, and private infrastructure.
You always have the ability to fully move key applications and data back to on-premises or private cloud environments. Our hybrid approach avoids dependencies that limit independent operation, while still allowing selective use of public cloud services where beneficial.
With over 30 years of experience as a European managed cloud provider, we guide organizations through the evolving digital landscape by seamlessly integrating legacy and modern technologies. Our capabilities extend beyond infrastructure, encompassing teams of application, data and AI experts. By shaping robust digital platforms unifying our public and private cloud offerings, Cegeka addresses the critical challenges organizations face today, and accelerates the delivery of tangible business value.
Contact us for more information on empowering your business with scalable, future-proof Cloud & Digital Platforms.