Update: price increase Microsoft Dynamics 365


Effective October 1, 2024, there will be a price increase for certain Dynamics 365 SKUs (Dynamics 365 Business Central will remain unchanged). This increase will affect both existing and new customers. In this article, we will share the impact of this change and why Microsoft is updating the prices.

Why is Microsoft increasing the prices?

This price update marks the first increase by Microsoft in the past five years, with the exception of the price adjustment due to the dollar conversion in 2023. Microsoft is updating the pricing to reflect the value and innovation that it has delivered over the past five years to meet the changing needs of customers. Examples of these are updates for AI and automation (with Copilot as the biggest introduction), optimized business processes, unified data, and improved insights & analytics.

What is the impact on my Microsoft license?

The price increase will go into effect on October 1, 2024. If you are a Cegeka customer, then your Account Manager will contact you soon to discuss the impact of this price increase and work with you to find the most economically viable solution. Below you can find an overview of the price increase for the various Dynamics products, per user/device per month. Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, region and segment. 


Product  Price before October 1, 2024  Price as of October 1, 2024 
Dynamics 365 Sales Enterprise  $95  $105 
Dynamics 365 Sales Device  $145  $160 
Dynamics 365 Sales Premium  $135  $150 
Microsoft Relationship Sales $162  $177 
Dynamics 365 Customer Service Enterprise  $95  $105 
Dynamics 365 Customer Service Device  $145  $160 
Dynamics 365 Field Service  $95  $105 
Dynamics 365 Field Service Device  $145  $160 
Dynamics 365 Finance  $180  $210 
Dynamics 365 Supply Chain Management  $180  $210 
Dynamics 365 Commerce  $180  $210 
Dynamics 365 Human Resources  $120  $135 
Dynamics 365 Project Operations  $120  $135 
Dynamics 365 Operations – Device  $75  $85 


Prices for Dynamics 365 on-premises Customer Engagement and Operations products will increase by the same percentage as their respective cloud versions. 


If you have any questions or need additional information about this price increase, please do not hesitate to contact us.


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