Cegeka_Logo Careers Language Solutions Back
Solutions
Business Applications

Business Applications

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

Industries Back
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries.

All industries
food-80-80

Food

Streamline operations, ensure traceability and maintain compliance.

pharma-icon-80-80

Pharma & Life Sciences

Face the increasingly complex challenges in Pharma & life sciences with confidence.

Website_Navigation_Energy_Utilities

Chemicals

Cegeka's solutions help face complex supply chains & strict regulations in the chemicals industry.

Insights Back
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

Icons_Navigation_Case Studies

Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

Icons_Navigation_News Items

Corporate News

Stay in the loop with our company news, announcements, awards and events.

Icons_Navigation_Blogs

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

Icons_Navigation_Webinars

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

Icons_Navigation_Ebooks

E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

Icons_Navigation_Events

Events

Find out where we are going to be next, and register for our upcoming events.

About Us Back
shaping digital together

We work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most.

Start the journey with us
Icons_Navigation_Why Cegeka

Why Cegeka

Discover why more than 2,500 clients around the world choose to work with us, and stay with us.

Icons_Navigation_Cegeka&Society

Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

Icons_Navigation_Our Story

The Cegeka Story

In just over 30 years, Cegeka has grown from 30 people to a global company with 9,000 employees across 3 continents.

Icons_Navigation_Annual Report

Annual Report

See how our work makes a difference, explore the full annual report to learn more.

More Cegeka

Our Management

Corporate News

Contact & Locations

Back
Select language

Global   (EN)

Austria   (DE)

Belgium   (NL)

Belgium   (FR)

Denmark   (EN)

Germany   (DE)

Italy   (IT)

Romania   (EN)

Sweden   (EN)

The Netherlands   (NL)

United Kingdom   (EN)

United States   (EN)

Let’s get in touch
Cegeka_Logo Solutions
Solutions
Business Applications

Business Applications

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

Industries
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries.

All industries
food-80-80

Food

Streamline operations, ensure traceability and maintain compliance.

pharma-icon-80-80

Pharma & Life Sciences

Face the increasingly complex challenges in Pharma & life sciences with confidence.

Website_Navigation_Energy_Utilities

Chemicals

Cegeka's solutions help face complex supply chains & strict regulations in the chemicals industry.

Insights
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

Icons_Navigation_Case Studies

Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

Icons_Navigation_News Items

Corporate News

Stay in the loop with our company news, announcements, awards and events.

Icons_Navigation_Blogs

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

Icons_Navigation_Webinars

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

Icons_Navigation_Ebooks

E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

Icons_Navigation_Events

Events

Find out where we are going to be next, and register for our upcoming events.

About Us
shaping digital together

We work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most.

Start the journey with us
Icons_Navigation_Why Cegeka

Why Cegeka

Discover why more than 2,500 clients around the world choose to work with us, and stay with us.

Icons_Navigation_Cegeka&Society

Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

Icons_Navigation_Our Story

The Cegeka Story

In just over 30 years, Cegeka has grown from 30 people to a global company with 9,000 employees across 3 continents.

Icons_Navigation_Annual Report

Annual Report

See how our work makes a difference, explore the full annual report to learn more.

More Cegeka

Our Management

Corporate News

Contact & Locations

Global   Global EN Austria   Austria DE Belgium   Belgium NL Belgium   Belgium FR Denmark   Denmark EN Germany   Germany DE Italy   Italy IT Romania   Romania EN Sweden   Sweden EN The Netherlands   The Netherlands NL United Kingdom   United Kingdom EN United States   United States EN Careers Let’s get in touch

On-demand webinar

Dynamics 365 CRM & Power Platform for Food

During this webinar, we will cover the following topics:

  • The importance of breaking down information silos
  • Optimising the customer journey
  • The end-to-end digital sales process
  • Practical experiences
 Speakers:
  • Timo Wouters, Senior Applications Consultant at Cegeka

The Future of Customer Contact: Digital Strategies for Success

The world has changed, customer contact has become increasingly digital, and new strategies are needed to provide your customers with an optimal customer journey.

In recent years, we have started shopping online en masse. As a result, customer contact has quickly changed and become increasingly digital. This digitalisation of customer contact not only generates a large amount of data but also leads to changes in customer behaviour and expectations. Customers expect faster response times, contact at any time and through various channels, high-quality products, and exceptional customer service.

Therefore, it is essential for organisations to deliver the right message at the right time and through the channel that the customer prefers. Only in this way can you show that you truly understand your customers and care about them.

It is vital to capture data from all these contact points and ensure that it is used in subsequent interactions with the customer through advanced AI. Marketing and Sales must collaborate effectively, which means a seamless transition between these teams is essential. Only then can you truly offer your customer the best experience.

Join experts in Dynamics 365 and Power Platform and discover how these systems can create more business value.

Cegeka_Logo

We believe in shaping digital together. We don’t just deliver technology, we work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most. 

Start the journey with us

Discover more

Solutions

Industries

About Us

Why Cegeka

The Cegeka Story

Cegeka & Society

Annual Report

Let's get in touch

Contact us
Privacy Cookies Terms of Use © Cegeka x-twitter

Privacy

Cookies

Terms of Use

© Cegeka