Support & help after go-live for Microsoft Dynamics ERP & CRM and Power Platform

Your project doesn’t end with migration or implementation. To stay ahead, you will need ongoing improvements, constant monitoring, and smart optimizations to keep your system futureproof and your organisation competitive.

That’s where our dedicated service team comes in—offering round-the-clock support, in your local language, for the long haul.

Let's connect

Book a 15' support assessment

Why Application Managed Services are the missing link in your digital strategy

Beyond break-fix: the real value of Dynamics 365 support

At Cegeka, we offer 24/7 support based on incident tickets in your local language — but it doesn’t stop there. Support isn’t just about fixing issues anymore. It’s about growing with you. Helping you improve. Staying agile as your needs evolve. Our Application Managed Services are designed to do just that: flexible, proactive and fully tailored to your organization — even as it changes.

More Than Support

Our tailored Application Managed Services approach to guide, improve, and grow with you

1 Start smart – limit your initial scope

Safeguarding a feasible long-term support, actually starts at the beginning of your implementation. A focused implementation lays the groundwork for a system that’s not only effective from day one, but also adaptable over time. By starting with the essentials, we avoid complexity overload and ensure your support journey begins on solid, manageable ground.

2 Keep improving – that’s what support is for

Once you're live, that’s when the real insights begin. Users know the system better, processes evolve, and ideas for optimization naturally arise. Whether it’s small tweaks or major improvements, our support helps you make them when they matter most — keeping business value high.

3 Stay ahead – evolve with the platform

Microsoft releases continuous updates, from monthly enhancements to major biannual features. We help you take advantage of them, turning technology shifts into business opportunities — for your products, processes, and the way you serve your customers.

4 Think agile – act fast, learn faster

The key to digital success? Moving with speed and purpose. With Cegeka by your side, you don’t just adapt to change — you anticipate it. We help you adopt an agile mindset, so you can seize opportunities without hesitation.

Why Cegeka

Traditional support fixes issues. We help you move forward.

At Cegeka, we combine 24/7 availability with strategic guidance, continuous optimization and proactive monitoring, all tailored to your business goals. We don’t just maintain your Dynamics 365 applications; we make sure they evolve with you.

Your digital strategy isn’t static. Neither is our support. With our Application Managed Services, you get a long-term partner who thinks ahead, adapts with you, and ensures your applications always deliver value.

Curious which support model fits your organization best? Through our Support Assessment, we identify the right approach to keep your business applications on track now and in the future.

Book a 15' support assessment

Let's connect