Cegeka Careers Language Why Cegeka Back
Engineering the Future

Find the latest breakthroughs, explore new horizons, and join us in shaping the future.
Let's get in touch!

Icons_Navigation_Cegeka&Society

Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

Icons_Navigation_Why Cegeka

Why Cegeka

As a family-owned IT solutions provider, we work In close cooperation with our customers.

Icons_Navigation_Our Story

Our story

Our strong values form the cornerstone of our identity and are at the baseline of our success.

Icons_Navigation_Annual Report

Annual Report

Dive into the details of our growth. Read the full report and learn more about our continued success.

More Cegeka

Our management

Corporate News

Contact & Locations

Solutions Back
Solutions
Hybrid Cloud

Hybrid Cloud

Explore the added value of cloud adoption for your business.

Data solution

Data & AI

Discover our different data solutions to help you become a data-driven company.

Cybersecurity & Networking Solution

Cybersecurity & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs.

Applications Solution

Applications

Building the applications to embed growth, innovation and agility.

Services

Services

Take your IT projects to the next level with our solutions.

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

Services Back
Services
Website_Navigation_IT_Team_Extension_3

IT Team Extension

The best IT professionals to support your projects.

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

Website_Navigation_Consultancy

Consultancy

The right skills and attitude to support the IT projects at your office.

Website_Navigation_Projects

End-to-end project development

Integrating the right digital solutions for your IT project.

Industries Back
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries

All industries
Website_Navigation_Agri_and_Food

Agri & Food

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

Website_Navigation_Healthcare

Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management.

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

Boost_icon_450x450_Enabler_3_Digital

Software Solution Providers

Build successful software products that users love. Your users.

Insights Back
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

Icons_Navigation_Case Studies

Case studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

Icons_Navigation_News Items

Corporate news

Stay in the loop with our company news, announcements, awards and events.

Icons_Navigation_Blogs

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

Icons_Navigation_Webinars

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

Icons_Navigation_Ebooks

E-books & whitepapers

Download our guides and reports on various aspects of technology and business.

Icons_Navigation_Events

Events

Find out where we are going to be next, and register for our upcoming events.

Back
Select language

Romanian

English

German (Germany)

Italian

Dutch (Belgium)

Dutch (The Netherlands)

Greek

Swedish

Let’s get in touch
Cegeka Why Cegeka
Engineering the Future

Find the latest breakthroughs, explore new horizons, and join us in shaping the future.
Let's get in touch!

Icons_Navigation_Cegeka&Society

Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

Icons_Navigation_Why Cegeka

Why Cegeka

As a family-owned IT solutions provider, we work In close cooperation with our customers.

Icons_Navigation_Our Story

Our story

Our strong values form the cornerstone of our identity and are at the baseline of our success.

Icons_Navigation_Annual Report

Annual Report

Dive into the details of our growth. Read the full report and learn more about our continued success.

More Cegeka

Our management

Corporate News

Contact & Locations

Solutions
Solutions
Hybrid Cloud

Hybrid Cloud

Explore the added value of cloud adoption for your business.

Data solution

Data & AI

Discover our different data solutions to help you become a data-driven company.

Cybersecurity & Networking Solution

Cybersecurity & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs.

Applications Solution

Applications

Building the applications to embed growth, innovation and agility.

Services

Services

Take your IT projects to the next level with our solutions.

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

Services
Services
Website_Navigation_IT_Team_Extension_3

IT Team Extension

The best IT professionals to support your projects.

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

Website_Navigation_Consultancy

Consultancy

The right skills and attitude to support the IT projects at your office.

Website_Navigation_Projects

End-to-end project development

Integrating the right digital solutions for your IT project.

Industries
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries

All industries
Website_Navigation_Agri_and_Food

Agri & Food

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

Website_Navigation_Healthcare

Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management.

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

Boost_icon_450x450_Enabler_3_Digital

Software Solution Providers

Build successful software products that users love. Your users.

Insights
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

Icons_Navigation_Case Studies

Case studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

Icons_Navigation_News Items

Corporate news

Stay in the loop with our company news, announcements, awards and events.

Icons_Navigation_Blogs

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

Icons_Navigation_Webinars

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

Icons_Navigation_Ebooks

E-books & whitepapers

Download our guides and reports on various aspects of technology and business.

Icons_Navigation_Events

Events

Find out where we are going to be next, and register for our upcoming events.

English German (Germany) Italian Dutch (Belgium) Dutch (The Netherlands) Greek Swedish Careers Let’s get in touch

Digital Transformation: The Future of Insurance and Pensions in the Technology Era

Key challenges

Accelerated development

Resilient application

Enhanced customer experience

Results

Placeholder

Relaunch and revamp the app in 4 months

Placeholder

Doubled the number of unique users

Placeholder

Seamless interaction

Placeholder

Positive reactions and great reviews

As the digital transformation has accelerated in recent years, customers have demanded more than ever before access to a simple and intuitive application, prompting businesses to increase their digital efforts. One of the front runners was NN.

Many companies in the financial service industry are under constant pressure to create innovative products or to improve their capabilities in a shorter amount of time. Being a highly regulated industry, with legacy systems that must be available 24 hours a day, seven days a week, and a risk-averse culture, makes these even more difficult.

Digital Transformation: The Future of Insurance and Pensions

NN Direct is an app that delivers the most important information about NN insurance and pensions to their client's phones.

With this app, the users may pay insurance premiums or voluntary pension contributions easily and securely with any bank card. If investments are their cup of tea, they can use the app to trade fund units in a few easy steps.

NN has spent a significant amount of effort over the previous few years learning more about their client's demands in order to offer high-quality software that meets those objectives. "The reality is that the user prefers relevant interactions without any problems as they are already familiarized with intuitive experiences. Thus, for us, as a leader in the insurance market, the mission was to speed up transformation to offer our customers the best premium digital experience without losing the human touch from face-to-face interactions", stated Laura Băloi, Head of Digital and Customer Strategy NN Romania.

What were the results?

"We were able to relaunch and revamp the app in just four months thanks to your help. We nearly doubled the number of unique users from one year to the next after we launched and the users' reactions were overwhelmingly positive.

The new versions have enhancements for the key enables like claims, payments, data updates, and many other features for seamless interaction with the product portfolio and for engagement," mentioned Laura Băloi.

In close cooperation

"We are constantly looking for new ways to embrace the vast amount of change that is happening around us and provide a better customer experience. We needed a partner with an Agile mindset and a disruptive approach to digital transformation. The decision came naturally, and Cegeka has proven to be the correct choice after one year", said Laura.

Collaborating with their team of developers in an Agile way was an important part of our partnership, as it allowed us to establish a dialogue to accurately define needs and quickly clear up any potential misunderstandings. Working together to ensure that impediments, bottlenecks, and expectations do not stifle the team's ability to develop resulted in team unity. "Looking back it seems like we naturally adapted to the new reality. We followed the Agile ceremonies, we kept an open relationship with multi-channel interactions on the spot whenever we needed. Even though the connection to the project team was completely remote, everyone worked toward the same goal. The cool thing is that the teams quickly referred to each other as colleagues", explained Laura.

 

 

About NN

NN is a financial company with a presence in 19 countries and 175-year market history. Its mission is to provide financial solutions in the face of uncertainty, such as life and health insurance, as well as retirement savings and investment products, to help people face the future with more strength.

Care to share?

Placeholder

‘In close cooperation’ is the common thread throughout our growth story. It's the combination of our values. It's the way we have grown with our customers and vice versa, based on long-standing relationships of trust.

Why Cegeka?

Discover more

Solutions

Services

Industries

Careers

About Cegeka

Cegeka & Society

Our Story

Why Cegeka

Annual Report

Let's get in touch

Contact us
Privacy Cookies Terms & Conditions © Cegeka

Privacy

Cookies

Terms & Conditions

© Cegeka