Jos, 2023 was a clear win for Professional Services. Can
you quantify that success?
We surpassed expectations, overshooting our budget with 7% in a highly competitive year. Our reputation as a trusted IT partner for both government agencies and large private companies is clearly resonating.
Additionally, Switchfully, our reskilling division, has successfully trained over 150 developers in the past year alone, bringing the total to over 500 since its launch in 2021.
“Switchfully has successfully trained over 150 developers in 2023.”
How do you manage to attract top talent in such a competitive market?
People with ambition find us. We have an impressive portfolio of projects with industry leaders, cutting-edge technologies, and a genuine positive impact on the environment and society. We also invest heavily in wellbeing, going out of our way to create an inspiring and fun work environment with peer group and regional activities.
Quality is our hallmark and we don’t compromise on it. Our customers know and appreciate this. We have a rigorous selection process that ensures we connect customers with high-calibre professionals, and that includes in-demand profiles like Java and .NET developers.
"Quality is our hallmark and we don’t compromise on it."
Who are your ideal customers?
We have a strong and growing presence in government agencies and European Institutions. We have also broadened our reach into finance, insurance and manufacturing. Our sweet spot is large organizations and growth companies, but we are happy to cater to businesses of all sizes.
It often happens that we start with a single placement, or a small team. Think of it as a door opener. Small projects like this allows new customers to experience Cegeka’s expertise firsthand, and this almost always leads to a much broader collaboration. It’s just one example of how our flexible approach fosters long-term partnerships. And of course we also work with the other Cegeka business lines, for which we also find and recruit talent.
How will the CTG acquisition benefit Professional Services?
It significantly strengthens our position, particularly in testing. But the acquisition of CTG is even more exciting because it offers customers a wider range of options. As costs continue to rise, our right-shoring solutions become increasingly attractive for a growing group of customers that need scale, and need it fast.
We are now expanding our European delivery centres in Romania, Moldova and Greece to include offshore regions like Colombia and India. This right-shore approach is essential in today’s competitive market, and customers are increasingly eager for it.