Develop your organization's true potential: the full report

All ERP- and CRM-related solutions in Microsoft Dynamics 365 are available on-premise. However, with the ever-increasing digitization, cloud-based Dynamics 365 is highly recommended. In the cloud, the applications show their full potential, since Dynamics 365 is housed on the Business Application Platform. Here, you will find an impressive arsenal of tools, like Microsoft Power Automate (formerly known as Microsoft Flow), Power BI and Power Apps.

The biggest advantage of Dynamics 365 is that all its applications are connected – and updated automatically. Without the cloud, connecting this data becomes more difficult, which results in less insight into your business processes. If you really want to stick with an on-prem solution, choosing a hybrid option may be the way to go.

Dynamics 365 is extremely scalable, thanks to its pay-as-you-go model and modularity. You only pay for the applications that you need before deciding on your growth rate. Do you find you need to add tools along the way? No problem: activating an additional application is as easy as pie. The same goes for integrating external tools into your ecosystem or purchasing additional applications in AppSource.

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Dynamics CRM was Microsoft’s previous CRM solution, a powerful tool for managing customer relationships. Today, you can find this software in three different applications within Dynamics 365: Dynamics 365 Sales, Dynamics 365 Marketing and Dynamics 365 Customer Service.

Microsoft’s mission is to tear down the traditional walls between internal information (ERP) and external information (CRM). With Dynamics 365 Sales, Marketing and Customer Service, employees get tools tailored and adapted to their role – each available individually and working perfectly in conjunction with another.

Dynamics 365 provides a comprehensive view of your customer base with much deeper insights – allowing you to be proactive, meet and even exceed customer expectations and create greater value than ever before.

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If you are switching over from an older version of Microsoft Dynamics, you have two choices:

1. Reimplementation: The core of the business platform is retained and given a make-over. Most business processes can be transferred one-to-one, which means that a lot can be automated. Only new functions or customizations need to be added separately. This is preferable if you have a fairly recent version of Dynamics AX, NAV, or CRM. The more recent, the smoother the transition.
2. Clean slate: For those who want to start anew or haven’t used Dynamics 365 before. Together, we look at your current application landscape, future objectives and the role of Dynamics 365 in the framework of that organization. The transition to Dynamics 365 is gradual and differs from company to company.

Whicheer option you go for, an ERP project takes Two to Tango. Check out our deep-dive into tackling an ERP project here!

Dynamics 365 for Finance and Operations was the name for Microsoft's ERP system aimed at medium to large enterprises. Today, it has been split and renamed as Dynamics 365 Finance and Dynamics 365 Supply Chain Management. 

Modernize operations from finance to manufacturing and supply chain and generate new growth thanks to a solid administrative foundation. Dynamics 365 for Finance and Operations is also an ideal tool for project administration: it helps with project planning, execution and analysis.