The standard applications in Dynamics 365 are very extensive, but don’t always cover every aspect of your business needs.
Depending on your sector, you may need a niche application. However, that doesn’t mean that Dynamics 365 is not for you. Dynamics 365 is an all-in-one ecosystem that you can use to build (or purchase) your own apps and to which external tools can be connected. If you want a customized application, it’s important that the code is added separately to the coding of the platform, in the form of an extension.
If you need a specific customized application, you have three options. Thanks to Microsoft PowerApps, people within the organization can build new apps or adapt existing apps with little knowledge of code. If that’s not for you then AppSource, Microsoft’s web shop, already offers a host of digital tools. And if you can’t find what you’re looking for in the e-store, you can connect an external app to the Dynamics 365 dashboard.