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Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!

Use case: Optimize your daily route and planning with Fearless Leader

Sales representatives spend a significant amount of time on the road. By taking the shortest route,...
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What’s new for Power Platform in Microsoft Dynamics 365 release wave 2 [Part 2: Technical]

Welcome to the 2023 Fall Release Updates for Power Platform. This release brings a host of new...
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What’s new for Power Platform in Microsoft Dynamics 365 release wave 2 [Part 1: Business]

Welcome to the 2023 Fall Release Updates for Power Platform. This release is all about empowering...
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What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Welcome to the New Updates for Dynamics 365 Marketing, Sales, and Customer Service of the 2023 Fall...
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What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 2 in 2023?

Discover the Next Evolution with Dynamics 365 Finance & Operations' 2023 Fall Release. Dive into a...
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What's new for Business Central in Microsoft Dynamics 365 Release Wave 2 for 2023?

Prepare to Transform Your Business Operations with Microsoft Dynamics 365 Business Central’s...
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Use case: How to run on-site store checks offline on any device with Fearless Leader

Sales representatives are constantly on the road, visiting customers and doing store checks. This...
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Use case: Increase shop floor productivity with Microsoft Power Platform

The shop floor is a fascinating place that’s brimming with activity, with dozens of employees,...
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Techsplained: Sales Copilot

What is Sales Copilot? In short, Microsoft Sales Copilot is the ideal companion for sellers,...
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Speed ​​up innovation with Dynamics 365 Copilot

Data is growing. Everywhere and within every organization. That's why Artificial Intelligence (AI)...
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Improved product visibility with 'Product Performance' from Fearless Leader

You can make sales analytics – especially from store checks – more powerful thanks to the Product...
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Fearless Leader helps brewers in the constant 'War for Attention'

Name familiarity and a great deal of exposure ensure greater consumption, turnover, growth, etc....
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Techsplained: Power Pages

In a nutshell Power Pages is a low-code SaaS platform for building external, business-centric...
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Use case: Automate expense approval with Microsoft Power Platform

Managing workplace expenses can be quite time-consuming, especially at the approval stage. Whether...
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Use case: Automatically report damaged goods with Microsoft Power Platform

Logistics providers keep track of all kinds of goods for customers. One of the main challenges is...
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Use case: Empower clients and partners to manage reservations with Microsoft Power Pages

Nowadays, many airports offer VIP services. To be able to use these exclusive services, VIPs need...
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Techsplained: Omnichannel for Customer Service

Exceptional customer service is more important than ever. Your organization must meet the demands...
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What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 1?

With general availability starting from April 2023 and running till September 2023, the first...
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What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 1?

From April 2023 through September 2023, the first release wave for Microsoft Dynamics 365 Finance...
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What's new for Business Central in Microsoft Dynamics 365 Release Wave 1?

Starting from April 2023, the first release wave for Microsoft Dynamics 365 Business Central will...
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Use case: Automatically generate valuation reports with Microsoft Power Platform

When selling their house, property owners often contact a real estate agency to prepare a valuation...
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Powering up your business: A beginner's guide to Microsoft Power Apps

Microsoft PowerApps is a powerful tool that allows businesses to create custom applications without...
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How to do more with less using Microsoft Dynamics 365 and Power Platform

Investments in people and technology should be strategic and decisive to help people do more with...
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Microsoft Power Apps Tutorial: Using Forms & Saving data to Sharepoint

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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ERP support after implementation and go-live

What is ERP support – and why do I need it? The curtain is about to fall, your big ERP production...
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Use case: Streamline product approval with Microsoft Power Platform

New products often need to be approved by other colleagues in different departments within your...
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Give marketing activities maximum impact with 'Product Mix' from Fearless Leader

Create maximum results from marketing activities by updating your field workers about ongoing...
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Use case: Automate visitor registration with Microsoft Power Platform

The way in which you accommodate visitors is your company’s calling card. How can you provide...
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Microsoft Power Apps Tutorial: Overlays & Pop-ups

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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Techsplained: Power Virtual Agents

What is Power Virtual Agents? In short, Power Virtual Agents is an easy-to-design chatbot. It’s a...
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Fearless Leader succeeds on international stage

Does a store check in Chelsea differ from a store check in Nanterre? Will the share of shelf be...
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Align your moves: agree on a roadmap and budget

Why agree on a roadmap and budget? ERP is more than an IT project – it’s a long-term strategy....
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Microsoft Power Apps Tutorial: Variables & Collections

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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Get digital and innovate to transform in pharma and life sciences

Part 3: Digitalization and innovation Just as nerve cells control the body, innovative software...
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The challenges of a growing business in pharma and life sciences

Part 2: Growth and Scalability The exponential growth of life sciences companies Imagine a...
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How to manage regulatory compliance in pharma and life sciences?

Part 1: Managing regulatory compliance Regulatory challenges 1. Increasing compliance pressure Any...
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What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 2?

Release wave 2 is finally here! Starting from October 2022, Microsoft will introduce a host of new...
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Microsoft Dynamics 365 in the heavily-regulated Pharma & Life Sciences industry: is it possible?

Of course, it can. Epista, our partner in compliancy and validation, believes Dynamics 365 Finance...
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Vache Bleue and United Soft Drinks have been growing for 10 years with Fearless Leader

These new features are being warmly welcomed by large, international users. Companies such as Duvel...
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What's new for Business Central in Microsoft Dynamics 365 Release Wave 2?

Starting in October 2022, release wave 2 is introducing a number of significant improvements to...
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Microsoft Power Apps Tutorial: Galleries & Filters

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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What’s new for Power Platform in Microsoft Dynamics 365 release wave 2?

It’s that time of the year again: Microsoft has launched yet another release wave for Dynamics 365....
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4 reasons why Fearless Leader keeps your people on track and motivated

Setting objectives and targets doesn’t take too much effort. The major returns lie in keeping your...
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Shall we dance? Select your ERP partner

Getting attuned: what are the qualities of an ideal ERP partner? First things first: when selecting...
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What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October...
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Champagne Laurent Perrier kits out representatives with Cegeka Fearless Leader

It’s a new milestone for Fearless Leader, the specialised app from Cegeka for mobile CRM....
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Using Custom Connectors for Dynamics 365 Customer Engagement and Finance and Operations

In our previous Tech Talks blog posts, we've talked about integrations between D365 CE and F&O with...
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Integrating Virtual Entities for Dynamics 365 Customer Engagement and Finance and Operations

Virtual Entities enable you to integrate data in financial and operational apps into Dataverse...
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Integrating Data Integrator for Dynamics 365 Customer Engagement and Finance and Operations

In this second blog post in our 'Cegeka Tech Talk' series, we discuss the integration of data using...
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Integrating Dual Write for Dynamics 365 Customer Engagement and Finance and Operations

In our 'Cegeka Tech Talk' blog series, we review the different ways of integrating data between...
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Techsplained: Customer Insights

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database...
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Use case: Update your online product catalog with Microsoft Power Platform

To ensure that buyers can make informed decisions, it is essential to regularly update your online...
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Microsoft Power Apps Tutorial: Create the app & screen navigation

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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Use case: Automatically answer HR FAQs with Microsoft Power Virtual Agents

With its extensive set of duties, HR is oftentimes one of the busiest departments in an...
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How to build your ERP project dream team

Which roles do you need for your ERP project? So you think you can dance? Just kidding, we’re sure...
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Use case: How to automate company car approval with Microsoft Power Platform

Over the years, many organizations have established an internal fleet department to manage their...
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Use case: How to digitize your equipment lending service with Microsoft Power Apps

When running an equipment lending service within your company, efficiency is key. One of our...
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Feel the beat and dance to the tune of your business processes

Why use business processes to bring harmony to your ERP project? In the previous chapter, we talked...
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4 challenges in the food & chemicals sector - and how to tackle them

Actively sharing knowledge in the food & chemicals sector is essential. Inspiring each other and...
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Use case: How to automate your audit workflows with Microsoft Power Platform

Documentation and communication are the key drivers of any audit process. If either is not running...
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Techsplained: Remote Assist

Imagine you have a technician working on a machine. When things get complicated, he requires expert...
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Are you in the mood? How do you go from goals to ERP strategy?

Let your ERP strategy dance to the beat of business objectives First, it’s important to select the...
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Techsplained: RPA (Robotic Process Automation)

What is RPA? Simply put, RPA or Robotic Process Automation is an automation technology that lets...
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What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 1?

It’s that time of the year again: Microsoft has launched a new release wave for Dynamics 365. The...
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What's new for Business Central in Microsoft Dynamics 365 Release Wave 1?

Dynamics 365 Business Central, Microsoft’s comprehensive mid-market ERP solution, is constantly...
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What’s new for Sales & Marketing in Microsoft Dynamics 365 release wave 1?

Scheduled from April through September 2022, release wave 1 brings numerous new features to the...
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Why ERP optimization is a must to stay agile - and how to do it

Why continuous ERP optimization is a must to stay agile - and 5 steps to succeed Your ability to...
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6 reasons why Microsoft Dynamics 365 is the ultimate business platform

When talking about business applications, Microsoft and Salesforce are the two main giants. So of...
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When does your ERP system become outdated?

Some businesses are working with a 20-year-old ERP with apparently little or no problem. In IT...
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Preparing your ERP project: the essential checklist

As you know, implementing an ERP is no walk in the park. During implementation, bottlenecks or...
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How to overcome the traditional risks of implementing an ERP?

Implementing an ERP system is a major and inevitably risky undertaking. We have all heard of or...
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ERP support after the go-live: get the most from your system

The go-live date of your EPR system will usually be etched in the minds of everyone in your...
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ERP as a catalyst: from silos to a networked organization

It’s hardly news to state that silo structures have no place in a modern company. But it is...
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The ERP project team: how to assemble your dream team

Even when you have joined forces with the most experienced, flexible and empathetic – add other...
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Be prepared: the best way to start your ERP project

Is there such a thing as perfect timing for an ERP project? To be honest, there is never a perfect...
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From super stock to super service

Three challenges for the modern wholesaler The supply chain has changed drastically over recent...
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From multi-channel to omni-channel

A necessary but exciting step to achieve greater customer focus A wholesale business is no longer a...
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The delicate balance of stock and service

Data as the accelerator for a smart stock strategy Keeping inventory costs as low as possible while...
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Digital feedback loops in the wholesale industry

Constant data streaming is the path to continuous improvement Constant data streaming, updated...
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Microsoft Dynamics 365 ecosystem map August 2021

Microsoft is deploying two release waves per year to all their customers and partners. With that,...
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Overcome 3 common HR challenges in projects and services companies

Deal with today's 3 most common HR challenges and thrive as a projects and services company With a...
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3 major sales challenges - and how to face them

Save your sales: how a business application solves 3 major sales challenges With an imec case story...
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What's new for Finance & Operations in 2021 Microsoft Dynamics 365 Release Wave 2?

Microsoft’s Release Wave 2 for Dynamics 365 is getting closer. Major updates and new features...
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What's new for Sales & Marketing in Microsoft Dynamics 365 Release Wave 2?

Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many...
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3 steps towards the best data integration strategy for your business

In today’s data-driven world, avoiding data silos is vital for efficient workflows involving...
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4 ways HR can benefit from the digital workplace – today and tomorrow

HR is struggling more than ever to reach employees. Are they getting lost along the way despite...
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What's new for Finance & Operations in 2021 Microsoft Dynamics 365 Release Wave 1?

With Release Wave 1 coming up in April, Microsoft is raising the stakes for Dynamics 365. New...
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Microsoft Dynamics 365 updates: take marketing to new heights

If you’re relying on Microsoft Dynamics 365 to achieve your marketing goals, you’re in for a treat...
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Microsoft Dynamics 365 updates: what’s in it for sales?

If you’re using Microsoft Dynamics 365 in your sales processes, you’ll know major updates are...
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'Customer experience? Barely anyone is doing it right.'

In conversation with Maarten Bekaert – Solution Architect Dynamics 365 Maarten Bekaert isn’t afraid...
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Take operational excellence to the next level? Unlock the food chain!

Operational excellence in the food industry means at least two things: managing cost on the one...
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Compliance is slowing food companies down

Growing complexity forces manufacturers to invest in flexible IT platforms Compliance is growing in...
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Today’s consumers are amping up the pressure

Growing expectations force food manufacturers to be(come) more customer-centric These days, food...
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In the food industry, data is the new (s)oil

Manufacturers, retailers and growers have everything to gain from unlocking data in the supply...
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