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In field sales, time is everything. But most teams aren’t spending nearly enough of it doing what actually moves the needle — selling.

Dominique De Vos, Global Solution Manager Pharma & Life Sciences at Cegeka has an equation to make sense of digital transformation in the pharma landscape and...

Discover the latest updates for Project & Service Management from Microsoft's first release wave of 2025 in this blog.

Calling all Power Platform users! In Release Wave 1 of 2025, plenty of exciting developments are awaiting, many in combination with Copilot. Curious? Then...

Are you ready for the new features in Microsoft Dynamics 365 Customer Engagement? From Copilot for email templates to a purchase intent analysis, check them...

Are you working with Dynamics 365 Business Central? Then you won't want to miss this blog! In this article you can find the key updates from Release Wave 1 in...

Discover the new updates for Human Resource Management and benefit even more from using Microsoft Dynamics 365.

Are you working with Dynamics 365 Finance & Supply Chain Management? Be sure to read this update with the key developments in the latest release wave from...

Artificial intelligence (AI) is transforming industries across the globe, and the pharma and life sciences industry is no exception. As AI technology evolves,...

The pharma and life sciences industry is undergoing rapid transformation, driven by technology, patient-centric models, sustainability and evolving regulatory...

The Pharma and Life Sciences Industry is in a transformative era, driven by innovative technologies and a push towards precision medicine. Microsoft is at the...

In today's business environment, departments such as sales and customer service are constantly evolving. Bill Gates once said that technology will make our...

In today's fast-paced digital world, businesses are constantly seeking innovative ways to enhance customer engagement and streamline operations. One of the...

In our earlier blog, Microsoft Dynamics 365 Finance & Operations vs. Business Central, we discussed the similarities and differences between these two...

In one of our previous Tech Talks, we explored the integration capabilities of Dual Write for syncing data between Microsoft Dynamics 365 Customer Engagement...

Are you using Dynamics 365 Business Central? Then you won't want to miss this blog! We are sharing the key updates from Release Wave 2.

Dynamics 365 offers two comprehensive solutions capable of meeting complex business requirements and operational needs: Microsoft Dynamics Business Central and...

Our first ESG Inspiration Day that was held in Antwerp (Belgium) was a success. The event united industry leaders, partners, and our dedicated team to discuss,...

In the ever-evolving landscape of supply chain management, businesses are constantly looking for innovative solutions to stay ahead. Microsoft's Copilot, as a...

Do you work in supply chain management? Be sure to read this blog, which highlights the key updates from Release Wave 2 for Supply Chain Management.

We recently celebrated our 10th Food Inspiration Day at the Microsoft Office in Copenhagen. During this event various companies shared inspiring stories for...

We recently celebrated our 10th Food Inspiration Day at the Microsoft office in Copenhagen. During this event, several companies shared inspiring stories for...

In the rapidly evolving world of customer engagement, businesses are constantly seeking innovative ways to connect with their customers and streamline their...

The 2024 release wave 2 plan covers all new functionalities planned to be delivered to market from October 2024 to March 2025. We have listed all important...

You obviously want to do everything you can to optimize your customer relationships. To achieve this, you will need a customer relationship management (CRM)...

Employees are demanding more and more flexibility – from how they work to the systems they use. This results in information and data overload across multiple...

Beyond your ERP implementation, you’ll also likely need some support. So this article in the Together in Tech series is all about what to expect from support...

This article in the Together in Tech range will show how to define your roadmap based on your business strategy. How can you attune your roadmap to your...

Choosing the right partner is serious business. That’s why this article helps you with the qualities of an ideal partner, how to assess whether a partner is a...

In this third article of Together in Tech, you’ll find an overview of all the ERP roles and their responsibilities and insights in how many much time they...

ERP projects are challenging, but if done right, they can be incredibly powerful. Throughout our many years as ERP specialists, we have learned that success...

Connect your ERP strategy with your business objectives First, it’s important to get the basics right. Tackling your ERP system is an intensive and challenging...

It’s that time of year again: Microsoft Release Wave 2! We made a summary of the most important updates that will be delivered to the market from October 2024...

In the ever-evolving landscape of business technology, Microsoft aims to stand at the forefront, embracing the transformative power of digital innovation....

In the 2024 Release Wave 2 for Microsoft Dynamics 365 Finance, several new features and enhancements are planned. We will highlight the most important ones in...

We have bundled the best updates for Power Platform, from the 2024 Release Wave 2 notes! Discover all new and updated features: from design studio upgrades for...

During our 10th Food Inspiration Day at the Microsoft Office in Copenhagen we put various important topics on the agenda, including security and NIS2. In this...

We recently celebrated our 10th Food Inspiration Day at the Microsoft Office in Copenhagen. During this event we heard in-depth stories from various companies,...

Cegeka Business Solutions recently celebrated its 10th Food Inspiration Day at the Microsoft Office in Copenhagen. We had a full program with lots of in-depth...

Honestly, finding the perfect moment to start an ERP project can be a real challenge. No matter how many calendars you consult, there’s always one department...

What exactly are the costs of an ERP project? At Cegeka, we get this question regularly. Which is understandable: the investment in ERP is so significant that...

We will soon be hosting our Food Inspiration Day in Copenhagen for food companies. During this live event we will spend time on the importance of ESG and how...

Some businesses are working with a 20-year-old ERP with apparently little or no problem. In IT terms, we call these ‘dinosaurs’. For other companies, a...

In your search for a new ERP system, there are numerous criteria to consider: reliability, ease of use, innovation, flexibility, and so on. Microsoft Dynamics...

There are various exciting updates in the first Microsoft Release Wave of 2024. In this blog we share all the highlights for Business Central, to get you up to...

Effective October 1, 2024, there will be a price increase for certain Dynamics 365 SKUs (Dynamics 365 Business Central will remain unchanged). This increase...

On top of their standard to-do list, sales representatives also carry out sales promotions and other actions, such as checking specific SKUs or conducting...

During a store check, sales representatives replenish out-of-stock products. There are several ways to do this, including a standard order, an ex-car delivery...

The possibilities of the Power Platform are endless. But how do you really get the best out of the platform? We will tell you all about our approach for the...

Are you ready for the many new features in Microsoft Dynamics Marketing? From the creation of journeys with Copilot to personalised communication based on...

It’s that time of year again…the first Microsoft Release Wave of the year! (April - September 2024). And we have some exciting updates to share with you: from...

We have created a summary of the best updates in Microsoft Release Wave 1 for Microsoft Dynamics Customer Service (April - September 2024). From the latest...

From April 2024 through September 2024, the first release wave for Microsoft Dynamics 365 Finance and Operations will bring many improvements to its Finance,...

From planning to transport: in every step of the supply chain flow there are great enhancements planned in the Microsoft Release Wave 1 notes for 2024. To help...

We have bundled the nicest updates for your everyday Al companion, Microsoft Copilot from the 2024 Release Wave 1 notes! Spend 5 minutes of your day reading...

When sales representatives check the assortment in bars and restaurants, they usually focus on 2 parameters: are my products available, and if so, at what...

ERP (Enterprise Resource Planning) is a powerful software that manages and connects business processes. Whether it's finances, production, or supply chain, an...

In an era where sustainability and social responsibility have become central concerns in business, Microsoft Cloud for Sustainability provides a pioneering...

To achieve the EU’s sustainability goals and steer the economy towards a more environmentally friendly and socially responsible direction, the European Union...

During a store check, sales representatives need to manage many tasks all at once, from checking parameters to replenishing shelves and closing new deals. The...

Eurofins Genomics is the global leader in the bioanalytical testing market for food and feed testing, pharma, biotech, environment and clinical diagnostics.

Sales representatives spend a significant amount of time on the road. By taking the shortest route, they can make more qualitative visits, visit more customers...

Welcome to the 2023 Fall Release Updates for Power Platform. This release brings a host of new features, including advanced intelligent automation tools, more...

Welcome to the 2023 Fall Release Updates for Power Platform. This release is all about empowering businesses with intelligent automation, simplifying the...

Curium develops, manufactures and distributes world-class radiopharmaceutical products. Its portfolio of products includes generators, cold kits, hot and...

Welcome to the New Updates for Dynamics 365 Marketing, Sales, and Customer Service of the 2023 Fall Release. Explore the latest tools designed for modern...

Discover the Next Evolution with Dynamics 365 Finance & Operations' 2023 Fall Release. Dive into a suite tailored for today's agile businesses, from AI-driven...

Prepare to Transform Your Business Operations with Microsoft Dynamics 365 Business Central’s October 2023 Release Wave 2! Whether you're already a seasoned...

Sales representatives are constantly on the road, visiting customers and doing store checks. This means they often find themselves in locations without a...

The shop floor is a fascinating place that’s brimming with activity, with dozens of employees, machines, materials and products constantly going back and...

What is Sales Copilot? In short, Microsoft Sales Copilot is the ideal companion for sellers, allowing them to get rid of the tedious tasks of manual data entry...

Data is growing. Everywhere and within every organization. That's why Artificial Intelligence (AI) and Microsoft Copilot are on the rise. But how do you handle...

You can make sales analytics – especially from store checks – more powerful thanks to the Product Performance feature, which fills in missing data in product...

Name familiarity and a great deal of exposure ensure greater consumption, turnover, growth, etc. Name familiarity is, in essence, life insurance for beer. “It...

In a nutshell Power Pages is a low-code SaaS platform for building external, business-centric websites. Literally anyone who knows how to work with a computer...

Managing workplace expenses can be quite time-consuming, especially at the approval stage. Whether it’s requesting expense documentation or compiling an...

Logistics providers keep track of all kinds of goods for customers. One of the main challenges is to ensure that the goods remain in mint condition. If...

Nyxoah is a medical technology company focused on the development and commercialization of innovative solutions to treat Obstructive Sleep Apnea. Nyxoah was...

Nowadays, many airports offer VIP services. To be able to use these exclusive services, VIPs need to make their reservations in advance. But managing all these...

Exceptional customer service is more important than ever. Your organization must meet the demands of customers who expect quick and efficient support, no...

Sterima delivers sterilisation services for hospitals and medical companies in the Benelux. Sterima is part of the larger Pollet Medical Group, all operating...

From April 2023 through September 2023, the first release wave for Microsoft Dynamics 365 Finance and Operations will bring many improvements to its Finance,...

Starting from April 2023, the first release wave for Microsoft Dynamics 365 Business Central will bring many enhancements to its premier mid-market ERP...

When selling their house, property owners often contact a real estate agency to prepare a valuation report. This document is a snapshot of the property's value...

Microsoft PowerApps is a powerful tool that allows businesses to create custom applications without the need for extensive coding knowledge. Whether you're...

Investments in people and technology should be strategic and decisive to help people do more with less—less time, less cost, and less complexity. As companies...

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

New products often need to be approved by other colleagues in different departments within your company. A standardized approval process is vital in order to...

Create maximum results from marketing activities by updating your field workers about ongoing promotions and campaigns quickly and systematically. With the new...

The way in which you accommodate visitors is your company’s calling card. How can you provide visitors with a smooth and satisfying experience without keeping...

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

What is Copilot Studio? In short, Copilot Studio is an easy-to-design chatbot. It’s a feature within Microsoft Power Platform, but it’s also available...

Does a store check in Chelsea differ from a store check in Nanterre? Will the share of shelf be calculated differently in a Carrefour or a Tesco? Does...

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

Part 3: Digitalization and innovation Just as nerve cells control the body, innovative software connects the business processes within pharma & life sciences...

Part 2: Growth and Scalability The exponential growth of life sciences companies Imagine a pharmaceutical startup that is researching a new drug. During the...

Part 1: Managing regulatory compliance Regulatory challenges 1. Increasing compliance pressure Any business must comply with local and global laws and...

Release wave 2 is finally here! Starting from October 2022, Microsoft will introduce a host of new features to the Dynamics 365 platform. We’ve summarized the...

Of course, it can. Epista, our partner in compliancy and validation, believes Dynamics 365 Finance & Operations is well-built for pharma, biotech, and medical...

These new features are being warmly welcomed by large, international users. Companies such as Duvel Moortgat, Perfetti Van Melle, Laurent-Perrier and Innocent...

Starting in October 2022, release wave 2 is introducing a number of significant improvements to Dynamics 365 Business Central, Microsoft’s comprehensive...

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

It’s that time of the year again: Microsoft has launched yet another release wave for Dynamics 365. We’ve listed the most notable updates in the 2022 release...

Setting objectives and targets doesn’t take too much effort. The major returns lie in keeping your people motivated and monitoring them closely. And with...

Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October 2022 to March 2023, the Microsoft Dynamics 365 platform will...

It’s a new milestone for Cegeka Field Sales App, the specialised app from Cegeka for mobile CRM. Laurent-Perrier, one of the most famous champagne brands in...

In our previous Tech Talks blog posts, we've talked about integrations between D365 CE and F&O with Dual Write, CDS Data Integrator and Virtual Entities....

Virtual Entities enable you to integrate data in financial and operational apps into Dataverse without duplicating said data.

In this second blog post in our 'Cegeka Tech Talk' series, we discuss the integration of data using the CDS Data Integrator. Data Integrator is an...

In our 'Cegeka Tech Talk' blog series, we review the different ways of integrating data between Microsoft Dynamics 365 Customer Engagement and Finance &...

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database software that connects different data sources and systems....

To ensure that buyers can make informed decisions, it is essential to regularly update your online product catalog. While these online catalogs are often...

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too deep – but don’t worry! The learning curve for Power Apps is...

With its extensive set of duties, HR is oftentimes one of the busiest departments in an organization. So the last thing that HR staff want to be doing is...

Over the years, many organizations have established an internal fleet department to manage their company car fleet. This department is responsible, among other...

When running an equipment lending service within your company, efficiency is key. One of our customers has different branches that already offered this kind of...

Actively sharing knowledge in the food & chemicals sector is essential. Inspiring each other and working together on solutions leads to sustainable growth, not...

Documentation and communication are the key drivers of any audit process. If either is not running smoothly, the entire process slows down. By defining an...

Imagine you have a technician working on a machine. When things get complicated, he requires expert support, for instance from the machine manufacturer. Before...

What is RPA? Simply put, RPA or Robotic Process Automation is an automation technology that lets robots perform human tasks, or what we call ‘user...

It’s that time of the year again: Microsoft has launched a new release wave for Dynamics 365. The 2022 release wave 1 presents significant optimizations to the...

Dynamics 365 Business Central, Microsoft’s comprehensive mid-market ERP solution, is constantly being updated in order to improve the user experience. Keen to...

Scheduled from April through September 2022, release wave 1 brings numerous new features to the Microsoft Dynamics 365 platform. Wondering what exactly the...

Why continuous ERP optimization is a must to stay agile - and 5 steps to succeed Your ability to improve processes, products, and services, and to adapt to...

When talking about business applications, Microsoft and Salesforce are the two main giants. So of course, they’re often pitted against each other. We’re not...

As you know, implementing an ERP is no walk in the park. During implementation, bottlenecks or problems may arise, and these are usually the result of...

Implementing an ERP system is a major and inevitably risky undertaking. We have all heard of or experienced projects that have taken much longer than planned,...

The go-live date of your EPR system will usually be etched in the minds of everyone in your organization. However, it is rare that your brand new system will...

It’s hardly news to state that silo structures have no place in a modern company. But it is surprising how often they still exist, especially in larger...

Even when you have joined forces with the most experienced, flexible and empathetic – add other qualities as desired – ERP partner, there’s still a lot of work...

Three challenges for the modern wholesaler The supply chain has changed drastically over recent decades. Nowadays, a wholesaler not only has to distribute...

A necessary but exciting step to achieve greater customer focus A wholesale business is no longer a physical trading place – it is an organization in which...

Data as the accelerator for a smart stock strategy Keeping inventory costs as low as possible while offering customers a perfect service: that is the challenge...

Constant data streaming is the path to continuous improvement Constant data streaming, updated every minute and in real time: this is what every wholesale...

Microsoft is deploying two release waves per year to all their customers and partners. With that, they also update the Dynamics 365 solutions ecosystem map.

Project Delivery made efficient: overcome your challenges with powerful business applications With a KPN ICT Consulting case story Project and services...

Project and services companies typically offer a vast array of services to their customers. You want to guarantee timely and high-quality results for each of...

Finance challenges faced: gain accurate insights into your finance performance With a Securitas Technology case story As a project and services company,...

Deal with today's 3 most common HR challenges and thrive as a projects and services company With a KPN Consulting case story In many project and services...

Save your sales: how a business application solves 3 major sales challenges With an imec case story With a vast array of services to provide and customers to...

Microsoft’s Release Wave 2 for Dynamics 365 is getting closer. Major updates and new features coming to the Finance & Operations suite in October 2021 promise...

Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many interesting new capabilities to the Microsoft Dynamics 365...

In today’s data-driven world, avoiding data silos is vital for efficient workflows involving data-generating departments – which is exactly where data...

HR is struggling more than ever to reach employees. Are they getting lost along the way despite valiant attempts to offer valuable insights and relevant...

With Release Wave 1 coming up in April, Microsoft is raising the stakes for Dynamics 365. New features will add functionality and boost efficiency for your...

If you’re relying on Microsoft Dynamics 365 to achieve your marketing goals, you’re in for a treat with the improvements offered in ‘Release Wave 1’. Eager to...

If you’re using Microsoft Dynamics 365 in your sales processes, you’ll know major updates are coming up in April. Curious how Release Wave 1will help you...

In conversation with Maarten Bekaert – Solution Architect Dynamics 365 Maarten Bekaert isn’t afraid to speak his mind, and has plenty to say about customer...

Operational excellence in the food industry means at least two things: managing cost on the one hand, managing margins on the other. In times of global...

Growing complexity forces manufacturers to invest in flexible IT platforms Compliance is growing in complexity, especially for global manufacturers and...

Growing expectations force food manufacturers to be(come) more customer-centric These days, food manufacturers must be consumer-obsessed if they want to have a...

Manufacturers, retailers and growers have everything to gain from unlocking data in the supply chain – from field to fork – and sharing that data with each...