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Hybrid Cloud

Explore the added value of cloud adoption for your business.

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Data & AI

Discover our different data solutions to help you become a data-driven company.

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Regulatory Compliance

Ensure GDPR & GxP compliance with our comprehensive solutions.

 Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

 Digital Workplace Solution

Digital Employee eXperience

Your Digital Employee eXperience. Our Mission.

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Quality Engineering

Ensuring seamless software, one Test at a time.

 Cegeka Application Services

Cegeka Application Services

Building the applications to embed growth, innovation and agility.

 Business Applications

Business Applications

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

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5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G.

 Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

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Services
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IT Team Extension

The best IT professionals to support your projects.

 Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

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Consultancy

The right skills and attitude to support the IT projects at your office

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Projects

Integrating the right digital solutions for your IT project

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Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries.

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Agriculture

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

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Food

Streamline operations, ensure traceability and maintain compliance.

 Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

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Pharma & Life Sciences

Face the increasingly complex challenges in Pharma & life sciences with confidence.

 Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

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Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

 Insights
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Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

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Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

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Corporate News

Stay in the loop with our company news, announcements, awards and events.

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Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

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Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

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E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

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Events

Find out where we are going to be next, and register for our upcoming events.

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Academy

Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.

Join our Academy About us Back
shaping digital together

We work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most.

Start the journey with us Icons_Navigation_Why Cegeka

Why Cegeka

Discover why more than 2,500 clients around the world choose to work with us, and stay with us.

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ESG at Cegeka

We turn ESG ambition into action via sustainable IT, carbon footprint reduction and an inclusive work environment.

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The Cegeka Story

In just over 30 years, Cegeka has grown from 30 people to a global company with 9,000 employees across 3 continents.

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Annual Report

See how our work makes a difference, explore the full annual report to learn more.

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Corporate News

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Solutions
Hybrid Cloud

Hybrid Cloud

Explore the added value of cloud adoption for your business.

 Data solution

Data & AI

Discover our different data solutions to help you become a data-driven company.

 RegulatoryCompliance_Visuals_Navigation (1)

Regulatory Compliance

Ensure GDPR & GxP compliance with our comprehensive solutions.

 Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

 Digital Workplace Solution

Digital Employee eXperience

Your Digital Employee eXperience. Our Mission.

 Testing_Visuals_IconNavigation (1)

Quality Engineering

Ensuring seamless software, one Test at a time.

 Cegeka Application Services

Cegeka Application Services

Building the applications to embed growth, innovation and agility.

 Business Applications

Business Applications

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

 5G_Citymesh

5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G.

 Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

 Services
Services
Website_Navigation_IT_Team_Extension_3

IT Team Extension

The best IT professionals to support your projects.

 Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

 Website_Navigation_Consultancy

Consultancy

The right skills and attitude to support the IT projects at your office

 Website_Navigation_Projects

Projects

Integrating the right digital solutions for your IT project

 Industries
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries.

All industries Website_Navigation_Agriculture

Agriculture

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

food-80-80

Food

Streamline operations, ensure traceability and maintain compliance.

 Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

 pharma-icon-80-80

Pharma & Life Sciences

Face the increasingly complex challenges in Pharma & life sciences with confidence.

 Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

 Website_Navigation_Mobility

Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

 Insights
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

 Icons_Navigation_Case Studies

Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

 Icons_Navigation_News Items

Corporate News

Stay in the loop with our company news, announcements, awards and events.

 Icons_Navigation_Blogs

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

 Icons_Navigation_Webinars

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

 Icons_Navigation_Ebooks

E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

 Icons_Navigation_Events

Events

Find out where we are going to be next, and register for our upcoming events.

 CTG Academy

Academy

Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.

Join our Academy About us
shaping digital together

We work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most.

Start the journey with us Icons_Navigation_Why Cegeka

Why Cegeka

Discover why more than 2,500 clients around the world choose to work with us, and stay with us.

Icons_Navigation_Cegeka&Society

ESG at Cegeka

We turn ESG ambition into action via sustainable IT, carbon footprint reduction and an inclusive work environment.

 Icons_Navigation_Our Story

The Cegeka Story

In just over 30 years, Cegeka has grown from 30 people to a global company with 9,000 employees across 3 continents.

 Icons_Navigation_Annual Report

Annual Report

See how our work makes a difference, explore the full annual report to learn more.

More Cegeka

Our Management

Corporate News

Contact & Locations

 Global   Global EN Austria   Austria DE Belgium   Belgium NL Belgium   Belgium FR Denmark   Denmark EN Germany   Germany DE Italy   Italy IT Romania   Romania EN Sweden   Sweden EN The Netherlands   The Netherlands NL United Kingdom   United Kingdom EN United States   United States EN Careers Let’s get in touch
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Blogs

Customer Engagement

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Customer Engagement All Business Applications ERP Finance & Operations CRM Business Central Power Platform Digital Employee eXperience Cyber security & Networking Hybrid Cloud Data & AI Cegeka Applications Services Food Pharma & Life Sciences Cegeka Field Sales App Projects & Services Ai Copilot ESG Federal & Social Government Digital Transformation Microsoft Dynamics 365 Supply Chain Power Apps Techsplained Agentic AI Corporate NIS2 PP Tutorial Series Together in Tech Wholesale & Distribution HRM MCfS Quality Engineering TPRM MPAM Mobilize sales 5g Capacity Chemicals Government & Public Services HR Management IT Team Extension Project Management Regulatory Compliance

CRM

Food

January 13, 2026

Beyond the clipboard: How a unified CRM platform solves retail audit challenges

Retail audit tools have long been digital clipboards; good at capturing data, bad at making sales representatives' jobs easier. The result? Frustrated reps,...

Glenn Fellows

Glenn Fellows

CRM

Food

January 12, 2026

From hard work to smart wins: How a unified CRM platform transforms field sales

In food and beverage distribution, field sales teams are the lifeblood of growth. They’re on the road, visiting stores, building relationships, and fighting...

Glenn Fellows

Glenn Fellows

Customer Engagement

Business Applications

September 08, 2025

Microsoft Dynamics 365 2025 Release Wave 2: Driving smarter Customer Engagement

Microsoft’s 2025 Release Wave 2 introduces powerful enhancements across Dynamics 365 Customer Insights, Customer Service, and Sales. These updates are designed...

Yannick Noens

Yannick Noens

CRM

Customer Engagement

July 31, 2025

Why isn't your field sales team performing the way you want?

Your team is scheduling plenty of appointments, visiting clients, and delivering pitches, but the results still lag behind expectations. Reps are losing too...

Steven De Backer

Steven De Backer

CRM

Power Platform

July 15, 2025

Meet your new Sales Development Rep: how AI agents are revolutionizing sales engagement

This post is part of our “AI Agents in the Enterprise” series. Explore how IT, business operations, sales, and executive leaders can harness AI agents to...

Jo Neetesonne

Jo Neetesonne

CRM

Customer Engagement

April 29, 2025

The hidden cost of inefficient field sales: what’s it really costing you?

Let’s be honest — mornings for your field sales team often start with Google Maps, scrolling through Excel sheets, and hunting through emails to find that one...

Steven De Backer

Steven De Backer

Customer Engagement

Business Applications

March 07, 2025

2025 Microsoft Release Wave 1: Dynamics 365 Customer Engagement

Are you ready for the new features in Microsoft Dynamics 365 Customer Engagement? From Copilot for email templates to a purchase intent analysis, check them...

Maarten Bekaert

Maarten Bekaert

CRM

sales

December 23, 2024

The future of sales with Dynamics 365 CRM

In today's business environment, departments such as sales and customer service are constantly evolving. Bill Gates once said that technology will make our...

Rob Ockers

Rob Ockers

CRM

sales

December 23, 2024

Embracing AI: Transforming customer insights and experiences

In today's fast-paced digital world, businesses are constantly seeking innovative ways to enhance customer engagement and streamline operations. One of the...

Rob Ockers

Rob Ockers

Finance & Operations

Customer Engagement

October 29, 2024

Enhancing your Dual Write integration with the Party and Global Address Book Add-On

In one of our previous Tech Talks, we explored the integration capabilities of Dual Write for syncing data between Microsoft Dynamics 365 Customer Engagement...

Pieter Dubois

Pieter Dubois