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Become a Connected Company

Customer Engagement

CRM

Food

October 04, 2024

Shaping the Future of Customer Engagement with Copilot

In the rapidly evolving world of customer engagement, businesses are constantly seeking innovative ways to connect with their customers and streamline their...

Rob Ockers

Rob Ockers

CRM

Customer Engagement

September 02, 2024

Are you about to get started with a new CRM system? Our RFP template will help you make the right choice!

You obviously want to do everything you can to optimize your customer relationships. To achieve this, you will need a customer relationship management (CRM)...

Yannick Noens

Yannick Noens

CRM

Customer Engagement

September 02, 2024

All your sales data automatically in one CRM system thanks to Microsoft Sales Copilot

Employees are demanding more and more flexibility – from how they work to the systems they use. This results in information and data overload across multiple...

Yannick Noens

Yannick Noens

CRM

Customer Engagement

August 29, 2024

2024 Microsoft Release Wave 2: what’s new for Customer Engagement?

It’s that time of year again: Microsoft Release Wave 2! We made a summary of the most important updates that will be delivered to the market from October 2024...

Marwan Lesteluhu

Marwan Lesteluhu

ERP

CRM

August 14, 2024

The Critical Role of NIS2 in Ensuring Cyber Resilience in the Food Industry

During our 10th Food Inspiration Day at the Microsoft Office in Copenhagen we put various important topics on the agenda, including security and NIS2. In this...

Reinout de Ruiter

Reinout de Ruiter

ERP

CRM

August 08, 2024

F&O meets Power Platform: The CZAV Story

We recently celebrated our 10th Food Inspiration Day at the Microsoft Office in Copenhagen. During this event we heard in-depth stories from various companies,...

Talitha Boorsma

Talitha Boorsma

ERP

CRM

May 27, 2024

The added value of Microsoft Sustainability Manager in the food industry

We will soon be hosting our Food Inspiration Day in Copenhagen for food companies. During this live event we will spend time on the importance of ESG and how...

Stijn Geeroms

Stijn Geeroms

CRM

Customer Engagement

April 10, 2024

Use case: How to manage sales promotions and other actions centrally with Fearless Leader

On top of their standard to-do list, sales representatives also carry out sales promotions and other actions, such as checking specific SKUs or conducting...

Steven De Backer

Steven De Backer

CRM

Customer Engagement

April 10, 2024

Use case: How to automate order processing with Fearless Leader

During a store check, sales representatives replenish out-of-stock products. There are several ways to do this, including a standard order, an ex-car delivery...

Steven De Backer

Steven De Backer

CRM

Customer Engagement

March 05, 2024

Cegeka’s 5 minute update: what’s new for Microsoft Copilot?

We have bundled the nicest updates for your everyday Al companion, Microsoft Copilot from the 2024 Release Wave 1 notes! Spend 5 minutes of your day reading...

Yannick Noens

Yannick Noens