Customer Engagement

Let’s be honest — mornings for your field sales team often start with Google Maps, scrolling through Excel sheets, and hunting through emails to find that one...

Are you ready for the new features in Microsoft Dynamics 365 Customer Engagement? From Copilot for email templates to a purchase intent analysis, check them...

In today's business environment, departments such as sales and customer service are constantly evolving. Bill Gates once said that technology will make our...

In today's fast-paced digital world, businesses are constantly seeking innovative ways to enhance customer engagement and streamline operations. One of the...

In one of our previous Tech Talks, we explored the integration capabilities of Dual Write for syncing data between Microsoft Dynamics 365 Customer Engagement...

In the rapidly evolving world of customer engagement, businesses are constantly seeking innovative ways to connect with their customers and streamline their...

You obviously want to do everything you can to optimize your customer relationships. To achieve this, you will need a customer relationship management (CRM)...

Employees are demanding more and more flexibility – from how they work to the systems they use. This results in information and data overload across multiple...

It’s that time of year again: Microsoft Release Wave 2! We made a summary of the most important updates that will be delivered to the market from October 2024...

During our 10th Food Inspiration Day at the Microsoft Office in Copenhagen we put various important topics on the agenda, including security and NIS2. In this...