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Hybrid Cloud

Explore the added value of cloud adoption for your business.

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Data & AI

Discover our different data solutions to help you become a data-driven company.

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Regulatory Compliance

Ensure GDPR & GxP compliance with our comprehensive solutions.

Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs.

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Quality Engineering

Ensuring seamless software, one Test at a time.

Cegeka Applications Services

Cegeka Applications Services

Building the applications to embed growth, innovation and agility.

Business Applications

Business Applications

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

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5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G.

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

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IT Team Extension

The best IT professionals to support your projects.

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

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Consultancy

The right skills and attitude to support the IT projects at your office

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Projects

Integrating the right digital solutions for your IT project

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Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries.

All industries
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Agriculture

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

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Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

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Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

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Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

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Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

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Corporate News

Stay in the loop with our company news, announcements, awards and events.

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Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

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Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

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E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

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Events

Find out where we are going to be next, and register for our upcoming events.

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Academy

Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.

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shaping digital together

We work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most.

Start the journey with us
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Why Cegeka

Discover why more than 2,500 clients around the world choose to work with us, and stay with us.

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Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

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The Cegeka Story

In just over 30 years, Cegeka has grown from 30 people to a global company with 9,000 employees across 3 continents.

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Annual Report

See how our work makes a difference, explore the full annual report to learn more.

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Solutions
Hybrid Cloud

Hybrid Cloud

Explore the added value of cloud adoption for your business.

Data solution

Data & AI

Discover our different data solutions to help you become a data-driven company.

RegulatoryCompliance_Visuals_Navigation (1)

Regulatory Compliance

Ensure GDPR & GxP compliance with our comprehensive solutions.

Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs.

Testing_Visuals_IconNavigation (1)

Quality Engineering

Ensuring seamless software, one Test at a time.

Cegeka Applications Services

Cegeka Applications Services

Building the applications to embed growth, innovation and agility.

Business Applications

Business Applications

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

5G_Citymesh

5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G.

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

Services
Services
Website_Navigation_IT_Team_Extension_3

IT Team Extension

The best IT professionals to support your projects.

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

Website_Navigation_Consultancy

Consultancy

The right skills and attitude to support the IT projects at your office

Website_Navigation_Projects

Projects

Integrating the right digital solutions for your IT project

Industries
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries.

All industries
Website_Navigation_Agriculture

Agriculture

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

Website_Navigation_Healthcare

Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

Website_Navigation_Mobility

Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

Insights
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

Icons_Navigation_Case Studies

Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

Icons_Navigation_News Items

Corporate News

Stay in the loop with our company news, announcements, awards and events.

Icons_Navigation_Blogs

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

Icons_Navigation_Webinars

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

Icons_Navigation_Ebooks

E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

Icons_Navigation_Events

Events

Find out where we are going to be next, and register for our upcoming events.

CTG Academy

Academy

Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.

Join our Academy
About Us
shaping digital together

We work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most.

Start the journey with us
Icons_Navigation_Why Cegeka

Why Cegeka

Discover why more than 2,500 clients around the world choose to work with us, and stay with us.

Icons_Navigation_Cegeka&Society

Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

Icons_Navigation_Our Story

The Cegeka Story

In just over 30 years, Cegeka has grown from 30 people to a global company with 9,000 employees across 3 continents.

Icons_Navigation_Annual Report

Annual Report

See how our work makes a difference, explore the full annual report to learn more.

More Cegeka

Our Management

Corporate News

Contact & Locations

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Connect to your customers with CRM

Today’s customers have high expectations. Customer satisfaction has become a key differentiator, and this means that businesses have to put customers at the center of every single activity. Doing so means connecting, streamlining and simplifying every interaction with sales, marketing and customer service to offer exceptional experiences – at the right moment via the right channel.

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Build a 360-degree overview of every customer

Understand your customers

Benefit from in-depth insights into the needs and preferences of your customers – for a perfectly tailored approach.

Anticipate what comes next

Predict next best actions using customer metrics, identify the most profitable customers and approaches, optimize your processes and scale up your sales.

Omnichannel communication

Offer customers exactly what they want – when they want it, online, offline and via the device of their choice.

Boost collaboration and productivity

Make well-informed choices, carefully crafted campaigns and fully transparent customer dialogues with a mobile-friendly digital workplace. 

Connect your sales, service and marketing processes from end to end

  • Customer data platform

    Bring all your customer data sources together and log every customer-related action in one easy-to-access, mobile-friendly repository, for a 360-degree overview of every client across sales, marketing and service.

  • Customer self-service portal

    Rapidly provide customers with the answers and information they seek with an intuitive product, services and knowledge environment augmented by intelligent chatbots.

  • Digital selling

    Free-up time of your sales to engage more in human-to-human interactions and build lasting relationships with customers by generating the right offers, personalized experiences and within very short timeframes. Boost productivity and grasp every single opportunity with tools like conversation intelligence that automatically detects TODOs in phone call transcripts.

  • Omnichannel service

    From phone call, to e-mail, to chatbot, to video call, to mobile messaging, to conference call: let the customer decide exactly how they want to interact with your business and seamlessly shift between modes. Free your service team from low-value repetitive tasks so they can focus fully on human-to-human interactions.

  • Intelligent Marketing Automation

    Target your potential customers with the right personalized content at the right time through your customers’ channel of preference. Define automated customer journeys that are invoked automatically based on customer behaviour e.g. clicks or downloads on your website. Organize online marketing events and post about it on social media.

  • Automated field service

    Manage resources and assets, and automatically deploy technicians and resources for on site interventions and even proactively detect – and resolve – potential issues before the customer ever gets in touch using embedded IoT signaling and alerts.

Cegeka Field Sales App

Improve your product visibility and achieve stronger results

Producers of food, drinks and non-food products such as pharmaceuticals, but also multi-brand field execution agencies can maximize their sales and service in retail and Out-Of-Home channels, thanks to the Cegeka Field Sales App.

Discover Cegeka Field Sales App

CRM Selection Guide

A tool for companies starting a CRM selection process

Avoid high costs afterwards by choosing a CRM solution that really suits your company, now and in the future. It is important that you first carefully consider where you are now and where you want to go, and what your objectives and needs are.
Download for free

Get inspired

Want to learn more about the possibilities?

Discover more insights
How Cegeka Field Sales App Drives Mentos Sales
Read more
Cegeka supports ambitious innovation and growth at Packo and Verder Liquids
Read more

How can we help you?

All your Microsoft Dynamics 365 needs under one roof

Work more closely together than ever before. Transition to the market’s leading business platform in the cloud. Microsoft Dynamics 365: AI infused, brimming with functionalities, easy to use and scalable on the go.

The ins and outs of the entire Dynamics suite? We know them like the backs of our hands. We’ll gladly help select your best fit, regardless of where you are in your journey.

Let's connect

Need guidance in selecting the best fit for your company?

Contact our experts for advice.

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We believe in shaping digital together. We don’t just deliver technology, we work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most. 

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