Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!
CRMCustomer Engagement_fearless_leader
Use case: Optimize your daily route and planning with Fearless Leader
Sales representatives spend a significant amount of time on the road. By taking the shortest route,...
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power appsPower Platform
What’s new for Power Platform in Microsoft Dynamics 365 release wave 2 [Part 2: Technical]
Welcome to the 2023 Fall Release Updates for Power Platform. This release brings a host of new...
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power appsPower Platform
What’s new for Power Platform in Microsoft Dynamics 365 release wave 2 [Part 1: Business]
Welcome to the 2023 Fall Release Updates for Power Platform. This release is all about empowering...
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CRMCustomer Engagement
What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?
Welcome to the New Updates for Dynamics 365 Marketing, Sales, and Customer Service of the 2023 Fall...
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ERPSupply ChainProjects & ServicesFinance & Operations
What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 2 in 2023?
Discover the Next Evolution with Dynamics 365 Finance & Operations' 2023 Fall Release. Dive into a...
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ERPBusiness Central
What's new for Business Central in Microsoft Dynamics 365 Release Wave 2 for 2023?
Prepare to Transform Your Business Operations with Microsoft Dynamics 365 Business Central’s...
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CRMCustomer Engagement_fearless_leader
Use case: How to run on-site store checks offline on any device with Fearless Leader
Sales representatives are constantly on the road, visiting customers and doing store checks. This...
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Power PlatformLow-code apps
Use case: Increase shop floor productivity with Microsoft Power Platform
The shop floor is a fascinating place that’s brimming with activity, with dozens of employees,...
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CRMCustomer Engagement_techsplained
Techsplained: Sales Copilot
What is Sales Copilot? In short, Microsoft Sales Copilot is the ideal companion for sellers,...
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CRMCustomer Engagement
Speed up innovation with Dynamics 365 Copilot
Data is growing. Everywhere and within every organization. That's why Artificial Intelligence (AI)...
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CRMCustomer Engagement_fearless_leader
Improved product visibility with 'Product Performance' from Fearless Leader
You can make sales analytics – especially from store checks – more powerful thanks to the Product...
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CRMCustomer Engagement_fearless_leader
Fearless Leader helps brewers in the constant 'War for Attention'
Name familiarity and a great deal of exposure ensure greater consumption, turnover, growth, etc....
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power appsPower Platform_techsplained
Techsplained: Power Pages
In a nutshell Power Pages is a low-code SaaS platform for building external, business-centric...
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Power PlatformLow-code apps
Use case: Automate expense approval with Microsoft Power Platform
Managing workplace expenses can be quite time-consuming, especially at the approval stage. Whether...
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Power PlatformLow-code apps
Use case: Automatically report damaged goods with Microsoft Power Platform
Logistics providers keep track of all kinds of goods for customers. One of the main challenges is...
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Power PlatformLow-code apps
Use case: Empower clients and partners to manage reservations with Microsoft Power Pages
Nowadays, many airports offer VIP services. To be able to use these exclusive services, VIPs need...
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CRMCustomer Engagement_techsplained
Techsplained: Omnichannel for Customer Service
Exceptional customer service is more important than ever. Your organization must meet the demands...
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CRMCustomer Engagement
What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 1?
With general availability starting from April 2023 and running till September 2023, the first...
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ERPSupply ChainProjects & ServicesFinance & Operations
What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 1?
From April 2023 through September 2023, the first release wave for Microsoft Dynamics 365 Finance...
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ERPBusiness Central
What's new for Business Central in Microsoft Dynamics 365 Release Wave 1?
Starting from April 2023, the first release wave for Microsoft Dynamics 365 Business Central will...
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Power PlatformLow-code apps
Use case: Automatically generate valuation reports with Microsoft Power Platform
When selling their house, property owners often contact a real estate agency to prepare a valuation...
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Power PlatformLow-code apps
Powering up your business: A beginner's guide to Microsoft Power Apps
Microsoft PowerApps is a powerful tool that allows businesses to create custom applications without...
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ERPCRMPower PlatformLow-code apps
How to do more with less using Microsoft Dynamics 365 and Power Platform
Investments in people and technology should be strategic and decisive to help people do more with...
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Power PlatformLow-code appsPP Tutorial Series
Microsoft Power Apps Tutorial: Using Forms & Saving data to Sharepoint
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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ERPBusiness CentralFinance & Operations_two-to-tango
ERP support after implementation and go-live
What is ERP support – and why do I need it? The curtain is about to fall, your big ERP production...
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Power PlatformLow-code apps
Use case: Streamline product approval with Microsoft Power Platform
New products often need to be approved by other colleagues in different departments within your...
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CRMCustomer Engagement_fearless_leader
Give marketing activities maximum impact with 'Product Mix' from Fearless Leader
Create maximum results from marketing activities by updating your field workers about ongoing...
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Power PlatformLow-code apps
Use case: Automate visitor registration with Microsoft Power Platform
The way in which you accommodate visitors is your company’s calling card. How can you provide...
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Power PlatformLow-code appsPP Tutorial Series
Microsoft Power Apps Tutorial: Overlays & Pop-ups
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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Power PlatformLow-code apps_techsplained
Techsplained: Power Virtual Agents
What is Power Virtual Agents? In short, Power Virtual Agents is an easy-to-design chatbot. It’s a...
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CRMCustomer Engagement_fearless_leader
Fearless Leader succeeds on international stage
Does a store check in Chelsea differ from a store check in Nanterre? Will the share of shelf be...
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ERPBusiness CentralFinance & Operations_two-to-tango
Align your moves: agree on a roadmap and budget
Why agree on a roadmap and budget? ERP is more than an IT project – it’s a long-term strategy....
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Power PlatformLow-code appsPP Tutorial Series
Microsoft Power Apps Tutorial: Variables & Collections
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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ERPPharma & Life Sciences
Get digital and innovate to transform in pharma and life sciences
Part 3: Digitalization and innovation Just as nerve cells control the body, innovative software...
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ERPPharma & Life Sciences
The challenges of a growing business in pharma and life sciences
Part 2: Growth and Scalability The exponential growth of life sciences companies Imagine a...
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ERPPharma & Life Sciences
How to manage regulatory compliance in pharma and life sciences?
Part 1: Managing regulatory compliance Regulatory challenges 1. Increasing compliance pressure Any...
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ERPSupply ChainProjects & ServicesFinance & Operations
What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 2?
Release wave 2 is finally here! Starting from October 2022, Microsoft will introduce a host of new...
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ERPPharma & Life Sciences
Microsoft Dynamics 365 in the heavily-regulated Pharma & Life Sciences industry: is it possible?
Of course, it can. Epista, our partner in compliancy and validation, believes Dynamics 365 Finance...
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CRMCustomer Engagement_fearless_leader
Vache Bleue and United Soft Drinks have been growing for 10 years with Fearless Leader
These new features are being warmly welcomed by large, international users. Companies such as Duvel...
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ERPBusiness Central
What's new for Business Central in Microsoft Dynamics 365 Release Wave 2?
Starting in October 2022, release wave 2 is introducing a number of significant improvements to...
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Power PlatformLow-code appsPP Tutorial Series
Microsoft Power Apps Tutorial: Galleries & Filters
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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Power Platform
What’s new for Power Platform in Microsoft Dynamics 365 release wave 2?
It’s that time of the year again: Microsoft has launched yet another release wave for Dynamics 365....
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CRMCustomer Engagement_fearless_leader
4 reasons why Fearless Leader keeps your people on track and motivated
Setting objectives and targets doesn’t take too much effort. The major returns lie in keeping your...
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ERPBusiness CentralFinance & Operations_two-to-tango
Shall we dance? Select your ERP partner
Getting attuned: what are the qualities of an ideal ERP partner? First things first: when selecting...
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CRMCustomer Engagement
What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?
Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October...
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CRMCustomer Engagement_fearless_leader
Champagne Laurent Perrier kits out representatives with Cegeka Fearless Leader
It’s a new milestone for Fearless Leader, the specialised app from Cegeka for mobile CRM....
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Finance & OperationsCustomer Engagement
Using Custom Connectors for Dynamics 365 Customer Engagement and Finance and Operations
In our previous Tech Talks blog posts, we've talked about integrations between D365 CE and F&O with...
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Finance & OperationsCustomer Engagement
Integrating Virtual Entities for Dynamics 365 Customer Engagement and Finance and Operations
Virtual Entities enable you to integrate data in financial and operational apps into Dataverse...
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Finance & OperationsCustomer Engagement
Integrating Data Integrator for Dynamics 365 Customer Engagement and Finance and Operations
In this second blog post in our 'Cegeka Tech Talk' series, we discuss the integration of data using...
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Finance & OperationsCustomer Engagement
Integrating Dual Write for Dynamics 365 Customer Engagement and Finance and Operations
In our 'Cegeka Tech Talk' blog series, we review the different ways of integrating data between...
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ERPCRMCustomer Engagement_techsplained
Techsplained: Customer Insights
What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database...
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Power PlatformLow-code apps
Use case: Update your online product catalog with Microsoft Power Platform
To ensure that buyers can make informed decisions, it is essential to regularly update your online...
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Power PlatformLow-code appsPP Tutorial Series
Microsoft Power Apps Tutorial: Create the app & screen navigation
Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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Power PlatformLow-code apps
Use case: Automatically answer HR FAQs with Microsoft Power Virtual Agents
With its extensive set of duties, HR is oftentimes one of the busiest departments in an...
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ERPBusiness CentralFinance & Operations_two-to-tango
How to build your ERP project dream team
Which roles do you need for your ERP project? So you think you can dance? Just kidding, we’re sure...
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Power PlatformLow-code apps
Use case: How to automate company car approval with Microsoft Power Platform
Over the years, many organizations have established an internal fleet department to manage their...
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Power PlatformLow-code apps
Use case: How to digitize your equipment lending service with Microsoft Power Apps
When running an equipment lending service within your company, efficiency is key. One of our...
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ERPBusiness CentralFinance & Operations_two-to-tango
Feel the beat and dance to the tune of your business processes
Why use business processes to bring harmony to your ERP project? In the previous chapter, we talked...
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ERPFoodAgri & FreshChemicals
4 challenges in the food & chemicals sector - and how to tackle them
Actively sharing knowledge in the food & chemicals sector is essential. Inspiring each other and...
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Power PlatformLow-code apps
Use case: How to automate your audit workflows with Microsoft Power Platform
Documentation and communication are the key drivers of any audit process. If either is not running...
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ERPProjects & Services_techsplained
Techsplained: Remote Assist
Imagine you have a technician working on a machine. When things get complicated, he requires expert...
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ERPBusiness CentralFinance & Operations_two-to-tango
Are you in the mood? How do you go from goals to ERP strategy?
Let your ERP strategy dance to the beat of business objectives First, it’s important to select the...
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ERPBusiness Central_techsplained
Techsplained: RPA (Robotic Process Automation)
What is RPA? Simply put, RPA or Robotic Process Automation is an automation technology that lets...
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ERPSupply ChainProjects & ServicesFinance & Operations
What's new for Finance & Operations in Microsoft Dynamics 365 Release Wave 1?
It’s that time of the year again: Microsoft has launched a new release wave for Dynamics 365. The...
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ERPBusiness Central
What's new for Business Central in Microsoft Dynamics 365 Release Wave 1?
Dynamics 365 Business Central, Microsoft’s comprehensive mid-market ERP solution, is constantly...
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CRMCustomer Engagement
What’s new for Sales & Marketing in Microsoft Dynamics 365 release wave 1?
Scheduled from April through September 2022, release wave 1 brings numerous new features to the...
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ERPBusiness CentralFinance & Operations
Why ERP optimization is a must to stay agile - and how to do it
Why continuous ERP optimization is a must to stay agile - and 5 steps to succeed Your ability to...
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CRM
6 reasons why Microsoft Dynamics 365 is the ultimate business platform
When talking about business applications, Microsoft and Salesforce are the two main giants. So of...
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ERPBusiness CentralFinance & Operations
When does your ERP system become outdated?
Some businesses are working with a 20-year-old ERP with apparently little or no problem. In IT...
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ERPBusiness CentralFinance & Operations
Preparing your ERP project: the essential checklist
As you know, implementing an ERP is no walk in the park. During implementation, bottlenecks or...
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ERPBusiness CentralFinance & Operations
How to overcome the traditional risks of implementing an ERP?
Implementing an ERP system is a major and inevitably risky undertaking. We have all heard of or...
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ERPBusiness CentralFinance & Operations
ERP support after the go-live: get the most from your system
The go-live date of your EPR system will usually be etched in the minds of everyone in your...
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ERPBusiness CentralFinance & Operations
ERP as a catalyst: from silos to a networked organization
It’s hardly news to state that silo structures have no place in a modern company. But it is...
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ERPBusiness CentralFinance & Operations
The ERP project team: how to assemble your dream team
Even when you have joined forces with the most experienced, flexible and empathetic – add other...
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ERPBusiness CentralFinance & Operations
Be prepared: the best way to start your ERP project
Is there such a thing as perfect timing for an ERP project? To be honest, there is never a perfect...
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ERPWholesale & DistributionFinance & Operations
From super stock to super service
Three challenges for the modern wholesaler The supply chain has changed drastically over recent...
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ERPWholesale & DistributionFinance & Operations
From multi-channel to omni-channel
A necessary but exciting step to achieve greater customer focus A wholesale business is no longer a...
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ERPWholesale & DistributionFinance & Operations
The delicate balance of stock and service
Data as the accelerator for a smart stock strategy Keeping inventory costs as low as possible while...
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ERPBusiness CentralWholesale & DistributionFinance & Operations
Digital feedback loops in the wholesale industry
Constant data streaming is the path to continuous improvement Constant data streaming, updated...
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Microsoft Dynamics 365 ecosystem map August 2021
Microsoft is deploying two release waves per year to all their customers and partners. With that,...
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ERPBusiness CentralProjects & ServicesFinance & Operations
3 main Project Delivery challenges in Projects and Services companies - and how to solve them
Project Delivery made efficient: overcome your challenges with powerful business applications With...
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ERPBusiness CentralProjects & ServicesFinance & Operations
3 main Service Delivery challenges in Projects and Services companies - and how to face them
Project and services companies typically offer a vast array of services to their customers. You...
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ERPBusiness CentralProjects & ServicesFinance & Operations
3 main finance challenges in Projects and Services companies - and how to face them
Finance challenges faced: gain accurate insights into your finance performance With a Securitas...
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Projects & ServicesHR ManagementHRM
Overcome 3 common HR challenges in projects and services companies
Deal with today's 3 most common HR challenges and thrive as a projects and services company With a...
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CRMProjects & ServicesCustomer Engagement
3 major sales challenges - and how to face them
Save your sales: how a business application solves 3 major sales challenges With an imec case story...
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ERPFinance & Operations
What's new for Finance & Operations in 2021 Microsoft Dynamics 365 Release Wave 2?
Microsoft’s Release Wave 2 for Dynamics 365 is getting closer. Major updates and new features...
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CRMCustomer Engagement
What's new for Sales & Marketing in Microsoft Dynamics 365 Release Wave 2?
Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many...
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ERPCRMFinance & OperationsCustomer Engagement
3 steps towards the best data integration strategy for your business
In today’s data-driven world, avoiding data silos is vital for efficient workflows involving...
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HRM
4 ways HR can benefit from the digital workplace – today and tomorrow
HR is struggling more than ever to reach employees. Are they getting lost along the way despite...
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ERPFinance & Operations
What's new for Finance & Operations in 2021 Microsoft Dynamics 365 Release Wave 1?
With Release Wave 1 coming up in April, Microsoft is raising the stakes for Dynamics 365. New...
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CRMCustomer Engagement
Microsoft Dynamics 365 updates: take marketing to new heights
If you’re relying on Microsoft Dynamics 365 to achieve your marketing goals, you’re in for a treat...
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CRMCustomer Engagement
Microsoft Dynamics 365 updates: what’s in it for sales?
If you’re using Microsoft Dynamics 365 in your sales processes, you’ll know major updates are...
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CRMCustomer Engagement
'Customer experience? Barely anyone is doing it right.'
In conversation with Maarten Bekaert – Solution Architect Dynamics 365 Maarten Bekaert isn’t afraid...
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ERPFoodBusiness CentralFinance & Operations
Take operational excellence to the next level? Unlock the food chain!
Operational excellence in the food industry means at least two things: managing cost on the one...
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ERPFoodBusiness CentralFinance & Operations
Compliance is slowing food companies down
Growing complexity forces manufacturers to invest in flexible IT platforms Compliance is growing in...
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ERPFoodBusiness CentralFinance & Operations
Today’s consumers are amping up the pressure
Growing expectations force food manufacturers to be(come) more customer-centric These days, food...
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ERPFoodBusiness CentralFinance & Operations
In the food industry, data is the new (s)oil
Manufacturers, retailers and growers have everything to gain from unlocking data in the supply...
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CRMCustomer Engagement_techsplained
Techsplained: Sales Copilot
What is Sales Copilot? In short, Microsoft Sales Copilot is the ideal companion for sellers,...
Read more
power appsPower Platform_techsplained
Techsplained: Power Pages
In a nutshell Power Pages is a low-code SaaS platform for building external, business-centric...
Read more
CRMCustomer Engagement_techsplained
Techsplained: Omnichannel for Customer Service
Exceptional customer service is more important than ever. Your organization must meet the demands...
Read more
Power PlatformLow-code apps_techsplained
Techsplained: Power Virtual Agents
What is Power Virtual Agents? In short, Power Virtual Agents is an easy-to-design chatbot. It’s a...
Read more
ERPCRMCustomer Engagement_techsplained
Techsplained: Customer Insights
What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database...
Read more
ERPProjects & Services_techsplained
Techsplained: Remote Assist
Imagine you have a technician working on a machine. When things get complicated, he requires expert...
Read more
ERPBusiness Central_techsplained
Techsplained: RPA (Robotic Process Automation)
What is RPA? Simply put, RPA or Robotic Process Automation is an automation technology that lets...
Read more