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Horizon

Our customer engagement platform

Horizon provides an accessible layer on top of existing tooling, making an abstraction of the complexity and offering a delightful Digital End-user Experience. ​​​​​​​

Horizon is Cegeka's gateway to further digitization, scalability and growth ambitions.

Key characteristics

Collaboration

Creating tickets and changes will never be the same again. In our collaboration tools; Digitalisation, User Experience and Cost reduction go hand in hand.

Single pane of glass

Horizon offers you visibility into your security posture by providing a single pane of glass unifying all data and interfaces, such as end-to-end security monitoring for all (mobile) endpoints, digital workplace, servers, applications, IT/OT etc.

Order Catalog

With Horizon, you can easily provision new services or products from an extensive and continuously updated catalog, or to change existing ones.

Mobile

The Horizon mobile app is not just a scaled web version of Horizon, it is a fully standalone app that brings the main end-user functionalities of Horizon to mobile too.

Integrations

The Horizon front-end connects to both internal Cegeka data sources or with integrated external data sources. This is done via the Horizon APIs. Think about ITSM software, Azure, Datawarehouses, dashboard builders, or customer platforms.

Roadmap

Horizon comes with a quarterly roadmap, which includes customer feedback and requests. This roadmap will be rolled out using the Scaled Agile Framework (or SAFe) methodology.
Ruben_Maris

Horizon is Cegeka’s customer engagement platform. It ties in with CIOs’ need to have a holistic view and maintain control, providing them with a ‘single pane of glass’ unifying all services and solutions they subscribe to, wherever they are located.

Ruben Maris, Head of Digital Office at Cegeka

Related solutions

Cloud Enablement

Cegeka is your guide to a Hybrid cloud future. We help you navigate the cloud landscape and uncover what’s beyond – so that you can unlock the true potential of cloud capabilities.

Unlock true potential of the cloud

Containerization

IT departments are under pressure to deploy new or enhanced application code at the frequency and immediacy demanded by the business. That’s where container based deployment models comes in.

Deploy at the speed of business

Cybersecurity & IAM

Cybersecurity is more important than ever. Building a cyber resilient business requires a multifocal approach taking into account people, processes and technology.

Improve your cyber resilience

Digital Workplace

Empower your workforce with a high-level secure and digital workplace that increases the productivity and user experience and reduces complexity and costs.

Ensure a secure, modern and standardized workplace

Why choose Cegeka?

In close cooperation

As a family-owned, no-nonsense company, we prefer working in close collaboration with your team throughout the entire process: from assessing your needs and defining the scope of the project to optimizing your cloud landscape.

We are vendor independent

As we work with many different business partners, we are not tied to a specific platform or service. That means we can choose the solutions that best meet your needs.

We offer end-to-end solutions

As we manage and optimize both your applications and infrastructure projects in an integrated way, we have a comprehensive view of cloud needs and requirements.

Combining experience with a continuous quest to learn

With more than 25 years of experience in IT infrastructure solutions and a continuous focus on learning, even the latest cloud developments hold no secrets for Cegeka experts.

Contact us

Get more details about our Horizon solutions

  • Ruben_Maris

    Ruben Maris
    Head of Digital Office