What is the difference between Dynamics AX and 365?
Dynamics AX was Microsoft’s previous ERP solution for large companies. The software allowed you to automate business processes within your organization. Today this software is included in an application within Dynamics 365: Dynamics 365 for Finance and Operations.
Dynamics 365 includes all the possibilities of Dynamics AX, but goes much further. The new business platform combines ERP and financial software with Dynamics CRM, workflow tools (to break down the walls between ERP and CRM solutions) and a tool for developing your own mobile applications with very simple code. All of this can be found on a single cloud platform.
What is the difference between Dynamics NAV and 365?
Dynamics NAV was Microsoft’s previous ERP solution for small to medium-sized companies. The software allowed you to automate business processes within your organization. Today this software is included in an application within Dynamics 365: Dynamics 365 Business Central.
Dynamics 365 includes all the possibilities of Dynamics NAV, but offers many more possibilities. The new business platform combines ERP and financial software with Dynamics CRM, workflow tools (to break down the walls between ERP and CRM solutions) and a tool for developing your own mobile applications with very simple code. All of this can be found on a single cloud platform.
For companies that are not ready to switch to the cloud, Microsoft still offers an on-premises version: Dynamics NAV 2018. However, you will not have access to the Business Application Platform in this case. Without the cloud, you will be unable to integrate the data from these tools seamlessly, which would result in fewer insights into your business processes.
What is the difference between Dynamics CRM and 365?
Dynamics CRM was Microsoft’s previous CRM solution. It was a powerful tool for managing customer relations. Today this software is included in three different applications within Dynamics 365: Dynamics 365 for Sales, Dynamics 365 for Marketing and Dynamics 365 for Customer Service.
Microsoft is on a mission to break down the traditional walls between internal sources of information (ERP) and external information (CRM). Dynamics 365 for Sales, Marketing and Customer Service offer employees tools that are tailored to their roles.
Dynamics 365 provides you with an in-depth overview of your customers, combined with much deeper insights. This allows you to respond to your customers’ requirements proactively, better meet their expectations and create more customer value.
Is it easy to switch to Dynamics 365?
If you switch from an older version of Microsoft Dynamics, there are two possible upgrade paths.
A reimplementation is a relatively smooth process. The more recent the version of Dynamics AX, NAV or CRM, the smoother the transition will be. The core of the business platform is maintained, but revamped. Most business processes can be moved 1-to-1, which allows for a lot of automation. Only new features or customizations have to be considered separately.
If you want to start out with a clean slate or if you want to try out the Dynamics software first, we draw up a business impact assessment. We will review the existing application landscape, the future objectives and the role of Dynamics 365 in this picture, together with you. The transition to Dynamics 365 happens step by step, and is different for every company.
