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Home Corporate News Corporate News Report by Independent Research Firm Includes Cegeka Among Microsoft Business Applications Services Providers
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Report by Independent Research Firm Includes Cegeka Among Microsoft Business Applications Services Providers

New research highlights how AI-first strategies and Copilot are redefining ERP, CRM, and automation services.

Dania Kurent

Dania Kurent

October 01, 2025

Cegeka proudly announces its inclusion in Forrester’s “The Microsoft Business Applications Services Landscape, Q3 2025report. This reports highlights how Microsoft Dynamics 365, Power Platform, and Copilot are reshaping enterprise operations. The report states that Microsoft Business Applications services enable enterprises to evolve away from traditional operating models and become intelligent, adaptive organizations that excel in today’s data-driven business environment. 

According to the research, three dynamics are shaping the market: 

  • AI-first delivery models: Generative AI and Copilot are driving automation, enhancing decision-making, and transforming end-to-end business processes. 
  • Core business scenarios: The most sought-after services include end-to-end ERP/CRM implementations, data- and AI-driven automation, and Power Platform enablement. 
  • Provider evolution: Microsoft Business Applications service providers are moving from implementation roles to becoming strategic partners for intelligent enterprise operations. 

Cegeka is included among the 27 notable providers in the report. With a strong focus on AIpowered, industryspecific cloud solutions, Cegeka works with organizations in pharmaceutical industry, manufacturing and food industry to modernize ERP and CRM environments, accelerate migration, and embed Copilot into day-to-day workflows. 

“We’re honored to be included in Forrester’s Landscape,” said Stijn Geeroms, VP Business Solutions at Cegeka. As AI and Copilot gain traction in enterprise adoption, organizations are increasingly focused on realizing business value. That’s where we come in: we work shoulder to shoulder with our customers to make AI a practical, integrated part of their core processes, turning digital transformation into tangible impact.”Cegeka’s inclusion in the Landscape follows its recognition as a Microsoft Business Applications Inner Circle partner for 2025–2026, awarded to the top 1% of global partners for performance and customer success. 

Source: Forrester Research, The Microsoft Business Applications Services Landscape, Q3 2025, by Biswajeet Mahapatra with Frederic Giron, Bardia Razzaghi, and Bill Nagel, August 29, 2025. 

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here. 

Dania Kurent

Dania Kurent

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