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Hybrid Cloud

Hybrid Cloud

Explore the added value of cloud adoption for your business.

Data solution

Data & AI

Discover our different data solutions to help you become a data-driven company.

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Regulatory Compliance

Ensure GDPR & GxP compliance with our comprehensive solutions.

Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs.

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Quality Engineering

Ensuring seamless software, one Test at a time.

Cegeka Applications Services

Cegeka Applications Services

Building the applications to embed growth, innovation and agility.

Business Applications

Business Applications

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

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5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G.

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

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Services
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IT Team Extension

The best IT professionals to support your projects.

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

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Consultancy

The right skills and attitude to support the IT projects at your office

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Projects

Integrating the right digital solutions for your IT project

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Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries.

All industries
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Agriculture

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

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Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

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Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

Insights Back
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

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Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

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Corporate News

Stay in the loop with our company news, announcements, awards and events.

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Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

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Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

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E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

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Events

Find out where we are going to be next, and register for our upcoming events.

CTG Academy

Academy

Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.

Join our Academy
About Us Back
shaping digital together

We work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most.

Start the journey with us
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Why Cegeka

Discover why more than 2,500 clients around the world choose to work with us, and stay with us.

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Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

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The Cegeka Story

In just over 30 years, Cegeka has grown from 30 people to a global company with 9,000 employees across 3 continents.

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Annual Report

See how our work makes a difference, explore the full annual report to learn more.

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Cegeka_Logo Solutions
Solutions
Hybrid Cloud

Hybrid Cloud

Explore the added value of cloud adoption for your business.

Data solution

Data & AI

Discover our different data solutions to help you become a data-driven company.

RegulatoryCompliance_Visuals_Navigation (1)

Regulatory Compliance

Ensure GDPR & GxP compliance with our comprehensive solutions.

Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs.

Testing_Visuals_IconNavigation (1)

Quality Engineering

Ensuring seamless software, one Test at a time.

Cegeka Applications Services

Cegeka Applications Services

Building the applications to embed growth, innovation and agility.

Business Applications

Business Applications

Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.

5G_Citymesh

5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G.

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

Services
Services
Website_Navigation_IT_Team_Extension_3

IT Team Extension

The best IT professionals to support your projects.

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

Website_Navigation_Consultancy

Consultancy

The right skills and attitude to support the IT projects at your office

Website_Navigation_Projects

Projects

Integrating the right digital solutions for your IT project

Industries
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries.

All industries
Website_Navigation_Agriculture

Agriculture

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

Website_Navigation_Healthcare

Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

Website_Navigation_Mobility

Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

Insights
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

Icons_Navigation_Case Studies

Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

Icons_Navigation_News Items

Corporate News

Stay in the loop with our company news, announcements, awards and events.

Icons_Navigation_Blogs

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

Icons_Navigation_Webinars

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.

Icons_Navigation_Ebooks

E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

Icons_Navigation_Events

Events

Find out where we are going to be next, and register for our upcoming events.

CTG Academy

Academy

Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.

Join our Academy
About Us
shaping digital together

We work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most.

Start the journey with us
Icons_Navigation_Why Cegeka

Why Cegeka

Discover why more than 2,500 clients around the world choose to work with us, and stay with us.

Icons_Navigation_Cegeka&Society

Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

Icons_Navigation_Our Story

The Cegeka Story

In just over 30 years, Cegeka has grown from 30 people to a global company with 9,000 employees across 3 continents.

Icons_Navigation_Annual Report

Annual Report

See how our work makes a difference, explore the full annual report to learn more.

More Cegeka

Our Management

Corporate News

Contact & Locations

Global   Global EN Austria   Austria DE Belgium   Belgium NL Belgium   Belgium FR Denmark   Denmark EN Germany   Germany DE Italy   Italy IT Romania   Romania EN Sweden   Sweden EN The Netherlands   The Netherlands NL United Kingdom   United Kingdom EN United States   United States EN Careers Let’s get in touch

Copilot for Microsoft Dynamics 365 & Power Platform

Which Copilot do I need?

Overflowing inbox? Customer inquiries? Need financial insights? Copilot takes work off your hands, provides smart solutions, and keeps everything clear. From marketing to production—always ready to make your work easier. 

Think from your needs. Copilot does not just exist for specific systems, but for everyone who wants to work smarter—whether it's about financial control, more efficient planning, faster analyses, or better customer interactions.

Copilot vs. Agents Discover all Copilots

Which Copilot do I need?

Broadly applicable use cases for everyone.

Can I automate repetitive tasks so that my employees have more time for important projects?

Yes, you can. With Copilot Studio, you can easily convert human language into smart workflows. Think of an onboarding process where new employees automatically receive a welcome package, training sessions, and access to systems – all without manual intervention.

Discover Copilot Studio

How can I resolve unexpected disruptions in my supply chain more quickly?

Copilot for Supply Chain Management proactively alerts you to potential disruptions, such as supplier delays or transportation issues. It suggests alternative routes, suppliers, or production schedules so you can act swiftly and keep your customers satisfied.

Discover Supply Chain Management

How do I improve my email communication with customers without spending hours writing messages?

Copilot for Sales automatically drafts emails that align with customer inquiries and your communication style. No more hassle with writing, rewriting, and checking—just clear and effective correspondence.

Discover Microsoft Dynamics CRM

How do I collect customer payments more efficient and personal?

With Copilot for Finance in Outlook, you can easily access customer data from Microsoft Dynamics 365 Finance or other ERP systems. Copilot provides an overview of outstanding invoices, payment history and risks, automatically drafts a professional, personalized email, and logs the communication with action points. This keeps the collection process efficient and organized.

Discover Finance

How do I increase customer satisfaction without overburdening my service team?

With Copilot Studio, you can quickly develop chatbots that handle customer inquiries 24/7. From simple questions to complex requests, the bot provides support, giving your service employees the time to focus on truly challenging matters.

Discover Power Platform

How do I ensure a better balance between my inventory and customer demand?

Copilot uses AI to create demand forecasts based on historical data, seasonal trends, and market insights. It provides recommendations on how to optimize your inventory, preventing both surpluses and shortages.

Discover Supply Chain Management

How can I make my sales forecasts more accurate without manually combining data?

Copilot for Sales analyses historical data and current trends to provide you with accurate predictions. This helps you plan more realistically and respond better to market developments.

Discover Microsoft Dynamics CRM

How do I make better financial decisions in less time?

With Copilot for Finance, you can integrate data from tools like Excel and your ERP system for immediate insights. When there are deviations in cost forecasts, Copilot analyses the data in real-time, highlights trends, suggests adjustments, and documents recommendations with an action plan. This allows you to make faster and more well-informed decisions.

Discover Finance

How can I make my production planning more efficient?

Copilot for Supply Chain generates dynamic schedules that consider availability of raw material , staffing levels, and order priorities. This prevents production downtime and increases your output.

Discover Supply Chain Management

How do I minimize errors in quotes and contracts?

Copilot for Sales creates personalized quotes and contracts based on customer data and historical transactions. This eliminates misunderstandings or inaccuracies, ensuring clear agreements.

Discover Microsoft Dynamics CRM

How do I optimize my cash flow and ensure that my financial processes are audit-proof?

With Copilot for Finance, you can optimize your cash flow while staying audit-proof. It identifies delayed payments, prioritizes collections, and drafts personalized follow-up communication in Outlook. At the same time, it automates documentation by recording actions and insights in an audit-ready format. This helps you maintain control over your liquidity and saves you time during audits.

Discover Finance

Contact us, we're here for you.

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Would you like to enhance your solutions with Copilot? Let's connect!

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Maud D'Havé

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We believe in shaping digital together. We don’t just deliver technology, we work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most. 

Start the journey with us

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