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After years of working on data platform implementations, I’ve come to appreciate that technology alone doesn’t deliver value. What truly makes the difference...

You don’t get loyal customers overnight. People are becoming increasingly informed, critical and demanding. If you want to stay relevant, you need the most...

In the realm of emergency response, a groundbreaking development is taking place, reshaping the way first responders operate in hazardous situations. The SENSE...

With large language models (LLMs) like GPT-4, Llama 2, and related models such as Midjourney, combined with OpenAI's revolutionary chat interface ChatGPT, it...

From occasionally asking a question or generating ideas through the browser version of ChatGPT to a tailored large language model (LLM) integrated with other...

In the fast-paced world of business, organizations are constantly seeking innovative solutions to streamline operations and improve efficiency. The...

Who are my best customers? In which group am I most likely to see my marketing and sales efforts lead to greater spending? How do I minimise customer loss?...

Customer analytics is all about extracting actionable insights from large amounts of customer data. This helps you grow, allowing you to take more targeted...

Whether you sell cars, bikes, phones, televisions or insurance, almost every business strives for a 360-degree customer profile. Yet according to Gartner, only...