Digital Workplace

The digital workplace is the silent engine behind employee productivity, but when it stutters or stalls, it doesn’t just frustrate employees, it drives up...

The digital workplace has rapidly evolved and become increasingly complex. Since the COVID-19 pandemic, remote work has become the norm, and IT has lost...

AI-powered tools like Microsoft 365 Copilot offer enormous potential—from boosting productivity to creating a competitive edge. But as the capabilities of...

Assessing digital workplace maturity is becoming increasingly important for organizations. According to Gartner (2023)*, mature digital workplaces drive...

In our previous blog post, "Prioritizing investments in 2025: Building the foundation of a modern workplace", we discussed the essential technical foundation...

Many organisations rely on IT Service Management (ITSM) to manage their IT processes efficiently. But why stop at IT? In this blog, we’ll explore how...

According to Cegeka, the modern digital workplace consists of two essential pillars: enablement and empowerment (see figure 1). Enablement focuses on the...

Microsoft products are deeply embedded in today’s modern workplace. But did you know they can do much more than support day-to-day tasks? With the right...

The potential of AI in IT service management (ITSM) is huge. Most organisations realise they need to do something with it—but what exactly? And where should...

For many professionals, the workday can be filled with duties that, while necessary, aren't the most fulfilling use of their talents. Repetitive and...