Key challenges
Renewing the existing webshop application
Supporting a large number of visitors
Developing the backoffice with close monitoring of sales statistics
Renewing the website within six weeks using an agile approach
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5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?
Cegeka & Society
We develop innovative solutions with a positive impact on the environment, people, and society.
Why Cegeka
As a family-owned IT solutions provider, we work In close cooperation with our customers.
About Us
Our strong values form the cornerstone of our identity and are at the baseline of our success.
Annual Report
Dive into the details of our growth. Read the full report and learn more about our continued success.
More Cegeka
Our Management
Corporate News
Contact & Locations
Hybrid Cloud
Explore the added value of cloud adoption for your business
Data & AI
Discover our different data solutions to help you become a data-driven company.
Regulatory Compliance
Ensure GDPR & GxP compliance with our comprehensive solutions.
Cyber Security & Networking
With cyber resilience, your organisation becomes a bit more secure with each day.
Digital Workplace
Hybrid workplaces that increases productivity and reduces costs
Testing Solutions
Experts in testing, program development, automation, training, and certification.
Applications
Building the applications to embed growth, innovation and agility
Business Solutions
Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.
5G & Mobile Private Networks
Expertise and development experience to bring all the advantages of 5G
Products & Platforms
Software solutions that optimize business processes and drive success.
IT Team Extension
The best IT professionals to support your projects
Outsourcing & Managed Services
Outsourcing your IT helps you to focus on your strategy.
Consultancy
The right skills and attitude to support the IT projects at your office
Projects
Integrating the right digital solutions for your IT project
Our industry-tailored services are designed to address specific challenges and opportunities across different industries
Agri & Food
Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.
Healthcare
By creating leading digital solutions and connecting individuals, processes and systems.
Energy & Utilities
The arrival of smart electricity grids will allow companies to take care of their own energy management
Finance & Insurance
Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.
Manufacturing
Production chains are becoming intelligent networks with real-time track-and-trace systems.
Mobility
Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.
We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.
Case Studies
Step into the world of our delighted customers and see how we helped them achieve their goals.
Corporate News
Stay in the loop with our company news, announcements, awards and events.
Blogs
Read our latest articles on topics ranging from technology, innovation, business and beyond.
Webinars
Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.
E-books & Whitepapers
Download our guides and reports on various aspects of technology and business.
Events
Find out where we are going to be next, and register for our upcoming events.
Academy
Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.
Customer Testimonial - Brussels Airlines
Key challenges
Renewing the existing webshop application
Supporting a large number of visitors
Developing the backoffice with close monitoring of sales statistics
Renewing the website within six weeks using an agile approach
Cegeka built a highly configurable and stable website for Brussels Airlines, which is used by the airline for selling combined tickets in the context of a popular Belgian dance festival. Brussels Airlines already had an application for this type of services, but it was not designed to handle a large number of visitors within a short period of time. The airline engaged the services of Cegeka to convert the website into a stable application within a month and a half, which could be expanded without any problems.
The new webshop for Brussels Airlines, where customers can buy combined tickets for a popular dance festival, can easily handle the flood of visitors. The previous application, which was installed by a different external partner, was unable to deal with the wave of interested partygoers. Brussels Airlines asked Cegeka to refactor the website, so it would keep running in case of high traffic.
Cegeka only had a month a half to convert the existing application into a reliable online shop. Two days after the request
from the airline, Cegeka’s specialists started working on the project. Due to the tight deadline, the IT supplier adopted an Agile approach.
“The step-by-step approach was essential to the project’s success within such a short term”, Cedric Buccilli, Senior Information Technology Architect at Brussels Airlines says. “Every week, all tasks to be performed were listed on a board. High-priority tasks were completed first. We worked in one-week cycles and ensured careful follow-up of all tasks.” Because of the enormous time pressure, errors had to be avoided at all cost. That is why the developers used the pair programming technique, in which two programmers change keyboards at regular intervals to prevent errors.”
All changes to the existing application were tested extensively. “Cegeka had already executed several load tests. They were performed from the Azure platform, and verified if the adjustments could operate under high pressure. Since we had to handle 84,000 visitors at the same time, that was really necessary”, Buccilli says. “The load tests were also repeated by a third-party without any problems.”
The backoffice for the webshop was also updated. “Cegeka adjusted the backend system for aftersales, so sales and performance statistics can be monitored at all times.” Brussels Airlines’ online application runs on twenty different services. The
data extracted from completed forms are stored in a single SQL database. Visitors to the webshop can always place their order without any issues, which avoids frustration. Monitoring tools allow aftersales to keep track of critical KPIs.
An interesting feature of the new webshop is the fact that it can be reused. “The platform can be extended to other commercial flight shops or packaging shops”, Cedric Buccilli says. “With a few small adjustments, the application can be used for any event. The success of our webshop has not gone unnoticed. We are preparing the launch of a new large project. This summer, we will for instance offer combined tickets for the World Cup in Brazil.”
Cegeka won the project because they were able to start quickly and deploy the right people immediately. Cedric Buccilli: “We had three IT integrators on our shortlist, but Cegeka convinced us at the first meeting.”
The webshop was a highvisibility project, so the adaptation of the existing application and bug elimination implied certain risks for Cegeka. “We only managed to meet our tight deadline thanks to Cegeka’s agile approach. The project was completed on time and on budget, and it was launched very smoothly”, Cedric Buccilli concludes.
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