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Strengthening IT security measures
Results
Transparent security reporting
Adaptive security roadmap
Enhanced cyber resilience
5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?
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5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?
Cegeka & Society
We develop innovative solutions with a positive impact on the environment, people, and society.
Why Cegeka
As a family-owned IT solutions provider, we work In close cooperation with our customers.
About Us
Our strong values form the cornerstone of our identity and are at the baseline of our success.
Annual Report
Dive into the details of our growth. Read the full report and learn more about our continued success.
More Cegeka
Our Management
Corporate News
Contact & Locations
Hybrid Cloud
Explore the added value of cloud adoption for your business
Data & AI
Discover our different data solutions to help you become a data-driven company.
Regulatory Compliance
Ensure GDPR & GxP compliance with our comprehensive solutions.
Cyber Security & Networking
With cyber resilience, your organisation becomes a bit more secure with each day.
Digital Workplace
Hybrid workplaces that increases productivity and reduces costs
Testing Solutions
Experts in testing, program development, automation, training, and certification.
Applications
Building the applications to embed growth, innovation and agility
Business Solutions
Transform your business with Microsoft Dynamics ERP and CRM, integrated with Microsoft’s Power Platform.
5G & Mobile Private Networks
Expertise and development experience to bring all the advantages of 5G
Products & Platforms
Software solutions that optimize business processes and drive success.
IT Team Extension
The best IT professionals to support your projects
Outsourcing & Managed Services
Outsourcing your IT helps you to focus on your strategy.
Consultancy
The right skills and attitude to support the IT projects at your office
Projects
Integrating the right digital solutions for your IT project
Our industry-tailored services are designed to address specific challenges and opportunities across different industries
Agri & Food
Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.
Healthcare
By creating leading digital solutions and connecting individuals, processes and systems.
Energy & Utilities
The arrival of smart electricity grids will allow companies to take care of their own energy management
Finance & Insurance
Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.
Manufacturing
Production chains are becoming intelligent networks with real-time track-and-trace systems.
Mobility
Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.
We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.
Case Studies
Step into the world of our delighted customers and see how we helped them achieve their goals.
Corporate News
Stay in the loop with our company news, announcements, awards and events.
Blogs
Read our latest articles on topics ranging from technology, innovation, business and beyond.
Webinars
Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge.
E-books & Whitepapers
Download our guides and reports on various aspects of technology and business.
Events
Find out where we are going to be next, and register for our upcoming events.
Academy
Enhance your skills with our expert-led training courses, tutorials, and certifications at our Academy.
Customer Testimonial - Terumo Europe
Key challenge
Strengthening IT security measures
Results
Transparent security reporting
Adaptive security roadmap
Enhanced cyber resilience
Terumo Europe, a leading healthcare company, understands the paramount importance of securing its IT infrastructure. As it does not have any in-house specialized knowledge, it turned to Cegeka for its end-to-end security solutions. Its continuous focus on security was recently confirmed through an assessment by its cyber insurance company.
Terumo is a global healthcare company specializing in medical equipment and services. The company manufactures a wide range of products including catheters, filters, insulin delivery systems, needles, syringes, stents, and surgical products. With its slogan “Contributing to Society through Healthcare”, Terumo has established itself as a leader in the industry.
The healthcare company’s European branch, headquartered in Leuven, has been a long-standing client of Cegeka, relying on them for its infrastructure needs, 24/7 service desk, and digital workplace. “We already had endpoint management and an anti-malware solution in place,” says Kris Geukens, Director of ICT Infrastructure, Operations & Security (EMEA), Terumo Europe, “but four years ago we recognized the need to strengthen our IT infrastructure’s security. Therefore, we turned to Cegeka for guidance.”
Cegeka devised a plan to gradually implement security measures for Terumo Europe. “Our journey began with the deployment of a Security Information and Event Management (SIEM) system for 400 endpoints,” explains Kris Geukens. “This minimal scope allowed us to assess Cegeka’s capabilities in providing this service. Then, based on its success, we expanded the SIEM system to cover more of our infrastructure.” Subsequently, vulnerability management and Endpoint Detection & Response (EDR) were added, along with other products from Microsoft’s security suite.
Kris Geukens highlights the importance of fostering security awareness among employees: “The effectiveness of the security tools that Cegeka deploys relies on our employees’ adherence to basic security measures.” To address this, Terumo Europe has initiated a security awareness campaign. Its aim is to educate employees on password hygiene, teach them how to recognize phishing emails, and discourage the use of external tools for data sharing.
Terumo Europe relies heavily on Cegeka for its IT implementations, because it does not have this specialized IT knowledge in-house. “Cegeka already did our server management and workplace management, so it was a logical choice for us to turn to them for security too,” says Kris Geukens. “Cegeka’s approach to providing end-to-end IT solutions makes them a reliable and convenient one-stop shop for us.”
“Cegeka’s approach to providing end-to-end IT solutions makes them a reliable and convenient one-stop shop for us.”
KRIS GEUKENS, DIRECTOR OF ICT INFRASTRUCTURE, OPERATIONS & SECURITY (EMEA), TERUMO EUROPE
Although there were a few challenges along the way, Kris Geukens praises Cegeka’s prompt response to address any issues: “We like that they assigned a dedicated security advisor to us, but initially there was some staff turnover. The concerns we raised about this were immediately heard and resolved. In the same way, when Cegeka started implementing its security solutions within our company, there were some challenges in coordinating this with their departments that did server and workplace management. However, those initial challenges were quickly solved as well.”
Cegeka has a security team working onsite at Terumo Europe. The security advisor works in close cooperation with the healthcare company, explaining security reports and discussing the results with the company in monthly meetings. This is all done using Cegeka’s security observability dashboard, part of its customer engagement platform Horizon. This dashboard offers a comprehensive overview of security alerts, incidents, trends, and threat news. “This makes it all very transparent for us,” explains Kris Geukens. “The monthly report shows us the number of alerts, and Cegeka always contacts us when there’s a security incident to explain which action they take.”
Kris Geukens commends the way the collaboration was active in developing a security roadmap: “We now have a roadmap for what security measures we need to take in the next two to three years. While previously we decided on an ad hoc basis on what to do, this roadmap now allows us to plan for years to come.” By conducting quarterly reviews of the roadmap together with Cegeka’s security advisor, they continuously adapt the roadmap to reflect the latest industry trends and available resources. This way, Terumo Europe can prioritize developments, ensuring its security measures remain up-to-date and aligned with its strategic objectives. “For example, we recently added identity management to the roadmap, addressing its increasing importance,” adds Kris Geukens.
“Our continuous focus on security was recently confirmed through an assessment by our cyber insurance company.”
KRIS GEUKENS, DIRECTOR OF ICT INFRASTRUCTURE, OPERATIONS & SECURITY (EMEA), TERUMO EUROPE
While it’s difficult to quantify the precise impact on Terumo Europe’s security, Kris Geukens has noted tangible improvements in its cyber resilience: “Our continuous focus on security was recently confirmed through an assessment by our cyber insurance company.” Terumo Europe remains committed to strengthening its security measures, adding privileged account management and improved network security as the next steps.
5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?
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