Implementing Telecom Service Management with ServiceNow

Managing a complex network of services, partners, and customers can be challenging. That's where ServiceNow's innovative Telecom Service Management (TSM) comes in.

ServiceNow is a leading cloud-based platform that empowers businesses to automate workflows and streamline operations. ServiceNow - in collaboration with several major providers, including KPN - developed the Telecom Service Management (TSM) solution. This system provides one unified platform for all telecom services, partners, and customers. TSM automates and streamlines the order management process end-to-end for both new orders, change orders, and customer service terminations.

In this eBook, we share our expertise in implementing TSM with ServiceNow. Do you want to reduce costs and build a high-performing ServiceNow team? Get in touch!