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Trinity of Innovation

5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

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As a family-owned IT solutions provider, we work In close cooperation with our customers.

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Cegeka Why Cegeka
Trinity of Innovation

5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

Icons_Navigation_Cegeka&Society

Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

Icons_Navigation_Why Cegeka

Why Cegeka

As a family-owned IT solutions provider, we work In close cooperation with our customers.

Icons_Navigation_Our Story

About Us

Our strong values form the cornerstone of our identity and are at the baseline of our success.

Icons_Navigation_Annual Report

Annual Report

Dive into the details of our growth. Read the full report and learn more about our continued success.

More Cegeka

Our Management

Corporate News

Contact & Locations

Solutions Data solutions icon

Data & AI

Discover our different data solutions to help you become a data-driven company.

Website_Navigation_Applications

ERP Applications

Building the applications to embed growth, innovation and agility

Services Website_Navigation_IT_Team_Extension_3

IT Team Extension

The best IT professionals to support your projects

Website_Navigation_Outsourcing-1

Outsourcing

Outsourcing your IT helps you to focus on your strategy.

Website_Navigation_Consultancy-1

Consultancy

The right skills and attitude to support the IT projects at your office

Website_Navigation_Projects-1

Projects

Integrating the right digital solutions for your IT project

Insights Icons_Navigation_News Items-1

News

Stay in the loop with our company news, announcements, awards and events.

Icons_Navigation_Blogs-1

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

Icons_Navigation_Webinars-1

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge

Icons_Navigation_Ebooks-1

E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

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Webinar

Discover the key to crafting personalized customer journeys: AI-driven insights

It costs your business more money when a customer churns than it takes to attract a new customer. Thus, it makes sense to invest in attracting and transforming customers into ambassadors for your brand. 

In the digital age, customers demand novel experiences in which they feel personally approached by your company. They want to believe that you are willing to invest in them on an individual level.

The key to achieving truly personalized customer journeys? Apply AI to your customer behavioral data and then funnel the resulting insights back into your sales and marketing processes in a digital feedback loop.

In a 40-minute presentation, Cegeka AI expert Kristel Demotte examines the digital feedback loop mechanics, using Sonova as an example. The second half of the keynote focuses on consumer behavior and personalized customer journeys. Don't miss it!

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