A 360-degree customer view provides many benefits but often proves utopian in practice. It is therefore high time to opt for a more pragmatic way of working.
You don't get loyal customers overnight. People are increasingly informed, critical and demanding. If you want to stay relevant, you need the most complete customer view possible. Customer analytics helps you do this.
Customer analytics is all about extracting actionable insights from large amounts of customer data. That helps you grow because you can take more targeted action to better serve customers and optimize business processes.
More and more companies looking to grow are realizing there is information hidden in data they already hold. By using customer analytics, they come to light.
Explore the importance of the cloud in digital innovation and transformation with insights from Gaetan Willems, Director of Hybrid Cloud at Cegeka.
Update mobility plans in your city or town? Investigate the impact on road safety of speed limits or one-way traffic? A digital twin of mobility in your territory a useful tool.
IAM is the a Swiss army knife of IT security: it can do it all. But you don’t have to do it all at once - in conversation with Ricardo Kowsoleea about IAM.
If your data is stolen or ends up in the public domain, it comes at a high cost. With Identity and Access Management, you can prevent many of these breaches.
Identity Governance and Administration is the way you organize, monitor, manage and report the user access to various resources while meeting audit and compliance requirements.
By opening up your company’s parking spaces you can become exempt from the Brussels Cobrace tax, helping transition to an environmentally-friendly city.
How does a data scientist use these popular technologies to get from data to action?
Artificial intelligence: your new right-hand man – in conversation with Kristel Demotte about data-driven and AI in the healthcare sector.
At the end of June, Citymesh aquired the frequencies to roll out a nationwide 5G network. With 5G, the business world in particular will make a quantum leap.
The cloud has many advantages. But what if you do not know how to start cloud migration or the cloud has not delivered its promised benefits?
Back-ups and disaster recovery are essential to protect your data and guarantee the continuity of your business. But how do you get assurance in an increasingly complex data landscape?
Using the public cloud can easily get expensive if you fail to pay attention to the costs. How can you reduce costs in your cloud environment?
Cybersecurity? A topic that is high on the agenda of every company. A lot is invested in it, but not always in the right things.
Composability is not a new concept. At its core, it is nothing more or less than software engineering according to the rules of the art.
Many jobs still have a heavy workload with tedious and repetitive tasks. Robotic Process Automation (RPA) is an easy to use technology that will help employees.
Parking locations that want to implement EV charging must set it up right from the start. Learn more about common mistakes and how to avoid them.
New features that were awaited by many users, significant optimizations to existing tools and a general focus on improving collaboration and data sharing.
Keen to know what new features to look out for in Business Central when release wave 1 arrives in April 2022? We’ve summarized the most powerful upcoming innovations here.
Wondering what the changes will be for sellers and marketeers using D365? Here’s a list of the most interesting innovations for Sales and Marketing.
Top business questions answered to tackle this major challenge of a modern-day CIO.
