Become a Connected Company
Get inspired - CRM

Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!

What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 1?

With general availability starting from April 2023 and running till September 2023, the first...
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Powering up your business: A beginner's guide to Microsoft Power Apps

Microsoft PowerApps is a powerful tool that allows businesses to create custom applications without...
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How to do more with less using Microsoft Dynamics 365 and Power Platform

Investments in people and technology should be strategic and decisive to help people do more with...
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Microsoft Power Apps Tutorial: Using Forms & Saving data to Sharepoint

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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Give marketing activities maximum impact with 'Product Mix' from Fearless Leader

Create maximum results from marketing activities by updating your field workers about ongoing...
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Microsoft Power Apps Tutorial: Overlays & Pop-ups

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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Fearless Leader succeeds on international stage

Does a store check in Chelsea differ from a store check in Nanterre? Will the share of shelf be...
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Microsoft Power Apps Tutorial: Variables & Collections

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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Vache Bleue and United Soft Drinks have been growing for 10 years with Fearless Leader

These new features are being warmly welcomed by large, international users. Companies such as Duvel...
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Microsoft Power Apps Tutorial: Galleries & Filters

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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4 reasons why Fearless Leader keeps your people on track and motivated

Setting objectives and targets doesn’t take too much effort. The major returns lie in keeping your...
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What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2?

Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October...
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Champagne Laurent Perrier kits out representatives with Cegeka Fearless Leader

It’s a new milestone for Fearless Leader, the specialised app from Cegeka for mobile CRM....
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Techsplained: Customer Insights

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database...
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Microsoft Power Apps Tutorial: Create the app & screen navigation

Getting to know Power Apps as a beginner with no prior experience? You may feel like you’re in too...
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How Microsoft Dynamics 365 can help develop your organization’s true potential: the full report

Ready to get right down to business? Let's connect about your Dynamics 365 project.
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What’s new for Sales & Marketing in Microsoft Dynamics 365 release wave 1?

Scheduled from April through September 2022, release wave 1 brings numerous new features to the...
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6 reasons why Microsoft Dynamics 365 is the ultimate business platform

When talking about business applications, Microsoft and Salesforce are the two main giants. So of...
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3 major sales challenges - and how to face them

Save your sales: how a business application solves 3 major sales challenges With an imec case story...
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What's new for Sales & Marketing in Microsoft Dynamics 365 Release Wave 2?

Microsoft’s 2021 Release Wave 2, rolling out between October 2021 and March 2022, brings many...
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3 steps towards the best data integration strategy for your business

In today’s data-driven world, avoiding data silos is vital for efficient workflows involving...
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Microsoft Dynamics 365 updates: take marketing to new heights

If you’re relying on Microsoft Dynamics 365 to achieve your marketing goals, you’re in for a treat...
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Microsoft Dynamics 365 updates: what’s in it for sales?

If you’re using Microsoft Dynamics 365 in your sales processes, you’ll know major updates are...
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'Customer experience? Barely anyone is doing it right.'

In conversation with Maarten Bekaert – Solution Architect Dynamics 365 Maarten Bekaert isn’t afraid...
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