
Think of iPaaS as organizing all of the digital tools in your business and putting them together in a toolshed. Instead of having some tools in one place and others elsewhere, integration brings them all together so you know where to go to look for what you need.
You won’t have to waste time waiting for Sophie from Operations to update Lisa in IT before you can get the information you need from Thomas in Finance.
Everyone gets to keep working using the tools that are best for their departments’ goals. But now all of those tools — and data — are integrated. Any potential issues can be detected and dealt with proactively, and master data is available throughout your organisation without delay. When you bring in new suppliers, customers, or other partners you can integrate their information and tools into your system as needed.
Integration enabled with iPaaS gives you an end-to-end view of all of the tools used and data stored in your business. It prevents isolated data islands from forming, cut off from the rest of your business activities. You get proactive alerts when errors arise or updates are required. GDPR compliance is assured and your business can operate more efficiently.
iPaaS allows you to intelligently organise things so that you can convert from working sequentially to parallel processes so that when dependencies arise they don’t slow everything down. Simple human interactions can be digitised and master data set to flow through the organisation. For example, updates to CRM data are automatically updated throughout the organisation.
It helps departments throughout your organisation to work together. It means that you know where the delays are likely. You know what your business is doing. Overall service delivery will improve and you can be sure that your customers get the best experiences.