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Global
Austria
Belgium
Denmark
Germany
Italy
Romania
Sweden
The Netherlands
United Kingdom
United StatesBusiness
Founded in 1908, Bedeschi S.p.A. is a historic Italian company and global leader in bulk material handling. To support an Engineer-to-Order business model, with highly customized production, the company chose Cegeka as its strategic partner for a digital transformation journey based on Microsoft Dynamics 365 Finance & Operations.
Bedeschi: Company background
Founded in 1908, Bedeschi S.p.A. is a historic Italian company based in Limena (Padua), now one of the leading international players in the design and manufacture of complete systems for handling bulk materials.
Starting out as a manufacturer of brick and tile machines, Bedeschi has evolved its know-how to become a benchmark in sectors such as cement, coal, fertilizers, iron ore, and materials for the food industry.
With more than 98% of revenue generated from exports and a direct presence in Europe, America, Australia, and Asia, Bedeschi operates as an international group with its own production facilities and a constantly evolving organization.
The need for change
In recent years, business growth and strong international expansion, combined with the limits of the legacy system, made the existing application ecosystem unsustainable.
The core challenge lies in the very DNA of Bedeschi: a project based, Engineer-to-Order production model, where each plant is a unique, tailor-made solution developed without standard price lists or catalogs.
This high level of customization creates significant operational complexity and requires flexibility and total control.
Digital transformation became the answer to ensure a single source of truth, enabling end to end governance of timelines, costs, and margins for every project.
The collaboration with Cegeka
Bedeschi partnered with Cegeka to adopt Microsoft Dynamics 365 Finance & Supply Chain Management, transitioning to a single, centralized cloud ERP.
The focus of the collaboration was to standardize core processes and integrate the supply chain through the Vendor Collaboration Portal, balancing Microsoft standards with the specific needs of Bedeschi’s engineertoorder business.
"From an IT perspective, the real challenge wasn’t simply replacing an obsolete system, but implementing a manageable and sustainable architecture capable of supporting Bedeschi’s business evolution. Thanks to the flexibility of the solution developed with Cegeka, we created a digital ecosystem where data flows natively from engineering to production to controlling, ensuring full information integrity and a single source of truth. Today we have a solid, scalable foundation ready to support the group’s international growth."
- Fabio Maggio, Head of IT at Bedeschi
The solution
To face the challenges of a complex and fastgrowing business, Bedeschi chose Cegeka as its strategic partner to embark on a digital transformation journey built on Microsoft Dynamics 365 Finance & Supply Chain Management. The selected platform ensures an end to end vision and acts as an enabler for the company’s international expansion.
Key challenges
In recent years, business growth and a strong drive towards internationalization, combined with the limitations of the legacy system, have made the previous application ecosystem unsustainable.
The main critical issues addressed included:
- Obsolete and heavily customized ERP: Microsoft Dynamics AX 2009, unsupported and burdened by years of layered customizations
- Complex project management: Difficulty maintaining end to end control of costs, progress, and margins in a highly customized engineering context
- Integration & Standardization: Need to harmonize processes (finance, procurement, production, logistics) without losing flexibility
- Collaboration & Scalability: Need for improved information exchange with suppliers and a cloud platform scalable across international sites
Microsoft Dynamics 365 Finance & Supply Chain Management
To address these challenges, Bedeschi chose Cegeka as its strategic partner to embark on a digital transformation journey based on Microsoft Dynamics 365 Finance & Supply Chain Management.
The implemented solution included:
- A single, centralized cloud ERP covering finance, sales, procurement, warehouse, shipping, production, quality, and project management
- Vendor Collaboration Portal, introduced with a gradual (rolling) approach to support suppliers through the operational shift
- Strong alignment with Microsoft standards, reducing customizations while preserving necessary adaptations for Bedeschi’s Engineer-to-Order model
The stages of a successful project
The project was structured into clear phases:
- Initial analysis (BPSA – 2022): Mapping existing processes and identifying gaps against Dynamics 365 standards
- Design & implementation: Defining end to end flows, migrating from AX 2009, activating core modules and the Vendor Portal
- Testing, hypercare & go live: Functional and integration testing followed by intensive user support
- Operational launch: Go live at headquarters on January 4, 2024, without any operational disruption
"Throughout our collaboration with Cegeka, I found a strong sense of humanity in the relationship; not a typical customer‑supplier dynamic, but a true collaboration between people working together, addressing challenges and finding shared solutions."
- Elena Marcato, Chief of Staff at Bedeschi
Approach
Cegeka supported Bedeschi not only technically but also in organizational change management, helping the company strike the right balance between standardization and business specificity.
The project required close coordination between Bedeschi’s internal teams and Cegeka’s specialists, with a strong focus on change management and integrating technical and organizational capabilities.
Results & next steps
The implementation of Dynamics 365 Finance & Supply Chain Management ensured operational continuity without impacting production, shipping, or billing, delivering tangible and measurable benefits:
- Control & efficiency: Improved end to end control of projects (costs and margins) and elimination of legacy system limitations
- Global scalability: More robust processes ready to support international operational expansion
- Future evolution: With headquarters stabilized, the next steps include extending the solution to subsidiaries in the Americas, Australia, and Germany, along with further automation of Finance processes
The value of partnership
In such a complex project, the partnership between Bedeschi and Cegeka was a critical success factor.
Around 15 dedicated Cegeka professionals from various units worked in synergy with the client’s team, supporting all project phases; from initial analysis to design, implementation, and post-go-live support through Application Management Services (AMS).
"Technical expertise is essential, but not enough. In a project of this complexity, you also need the ability to communicate, guide the organization, and support change."
- Elena Marcato, Chief of Staff at Bedeschi
Do you have any questions about this case or would you like to learn more about Microsoft Dynamics 365 ERP or Power Platform?
Don't hesitate to contact us! We're ready to brainstorm with you and find out how we can take your business to the next level.
Don't hesitate to contact us! We're ready to brainstorm with you and find out how we can take your business to the next level.
Maud D'Havé
We believe in shaping digital together. We don’t just deliver technology, we work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most.
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