Ebook
Microsoft Copilot & Agents in 2026
Industry Insights, Adoption Challenges,and Best Practices

The findings in this report offer essential guidance for organisations preparing to build an AI strategy in 2026. They outline how to align governance, workforce readiness, and AI capabilities with the rapid evolution of Copilot and AI agents.
The report traces the growing impact of Microsoft Copilot on workplace productivity, drawing on insights from the 2024 and 2025 Gartner Copilot surveys. It provides practical direction on adoption, governance, data security, compliance, and value measurement. It also highlights the emerging challenges associated with AI agents and offers recommendations on how organisations can effectively address them.
We believe in shaping digital together. We don’t just deliver technology, we work shoulder to shoulder with our clients to ensure technology drives impact when and where it matters most.
Discover more
Solutions
Services
Industries
Careers
About Us
Why Cegeka
The Cegeka Story
Cegeka & Society
Annual Report
Let's get in touch
Have questions or want to connect? Get in touch through our contact form to start the conversation.
Privacy
Cookies
Terms of Use
© Cegeka