User Experience Expert

CTG IT Solutions is currently looking for a User Experience Expert within the European Institutions in Luxembourg.

As a User Experience Expert, you will contribute to the redesign and evolution of critical information systems within a major international environment.
You will take part in the continued development of strategic Oracle/Java platforms ensuring that sensitive information and processes are properly managed, secured, and aligned with regulatory obligations.

You will act as a key interface between business stakeholders, technical teams and project management, ensuring that user needs are understood, formalised, validated and translated into functional specifications and prototypes.

Your RESPONSABILITIES:

Business & functional analysis

• Perform enterprise analysis to align project objectives with the organisation’s strategic IT landscape.
• Collect, structure and trace business and information requirements through documentation review and stakeholder interviews.
• Produce detailed functional specifications, use cases, requirements models and architecture inputs.
• Conduct business cases, impact analyses, and interoperability studies.

User-centred design & UX contribution

• Propose, design and validate mock-ups aligned with identified business processes and risks.
• Facilitate workshops, design sprints, participatory design and conversational design sessions.
• Prepare and run user research (qualitative & quantitative) to shape product evolution.

Project coordination & support

• Assist project managers in preparing vision documents and structuring documentation.
• Participate in user groups and steering committees; produce meeting minutes.
• Act as backup project manager for small projects.
• Evaluate solutions against business objectives and support acceptance phases.

Your Profile:

Education & Certifications

• Bachelor's or Master’s degree in Computer Science and 15 years of experience.
• Mandatory certifications: User centred design and Usability and accessibility standards.
• Optional certifications: Participatory design (design sprints, visual conversation), Agile and Research techniques. 

Key Skills:

• Excellent command of requirements elicitation, functional modelling, UML, data modelling and DWH environments.
• Strong experience with Oracle, SQL, PL/SQL, UML, Agile and RUP methods.
• Ability to deliver high-quality documentation, manage workshops, and present to technical and non-technical audiences.
• Proven capacity to integrate into international teams and handle large, multi-project environments.

Our Offer:

• An attractive salary package with or without a company car
• 5 additional vacation days each year
• A dedicated training program with personal development plans
• Extra-legal advantages (IT material, banks, ...)
• Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons, ...

If you like multicultural teams and want to join a company with open communication, then apply right now !

Please note that a criminal record will be asked for this position.