Become a Connected Company
Get inspired - _techsplained

Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!

Techsplained: Omnichannel for Customer Service

Exceptional customer service is more important than ever. Your organization must meet the demands...
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Techsplained: Power Virtual Agents

What is Power Virtual Agents? In short, Power Virtual Agents is an easy-to-design chatbot. It’s a...
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Techsplained: Customer Insights

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database...
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Techsplained: Remote Assist

Imagine you have a technician working on a machine. When things get complicated, he requires expert...
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Techsplained: RPA (Robotic Process Automation)

What is RPA? Simply put, RPA or Robotic Process Automation is an automation technology that lets...
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