Become a Connected Company
Get inspired - Customer Engagement

Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!

Techsplained: Omnichannel for Customer Service

Exceptional customer service is more important than ever. Your organization must meet the demands...
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All your sales data automatically in one CRM system thanks to Microsoft Viva Sales

Employees are demanding more and more flexibility – from how they work to the systems they use....
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Techsplained: Customer Insights

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database...
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CZAV future ready with Cegeka

IT services provider Cegeka will support CZAV in the implementation of a new ERP system. This ERP...
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'Customer experience? Barely anyone is doing it right.'

In conversation with Rob Hufschmitt – Customer Engagement Solution Manager Rob Hufschmitt isn’t...
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