Become a Connected Company
Get inspired - Customer Engagement

Connected companies are always up to any challenge – harnessing the power of data to optimize operations, engage with customers and empower employees. But how and where to start this journey? Here at Cegeka we’re keen to share our knowledge, let you in on best (and worst) practices, and showcase some amazing yet quite feasible innovations. Join us in our mission to propel businesses into tomorrow!

Techsplained-5-Omnichannel-for-Customer-Service
CRMCustomer Engagement_techsplained

Techsplained: Omnichannel for Customer Service

Exceptional customer service is more important than ever. Your organization must meet the demands...
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All your sales data automatically in one CRM system thanks to Microsoft Viva Sales
CRMCustomer Engagement

All your sales data automatically in one CRM system thanks to Microsoft Viva Sales

Employees are demanding more and more flexibility – from how they work to the systems they use....
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blog
ERPCRMFinance & OperationsPharma & Life SciencesCustomer Engagement

Involved within the pharmaceutical and life sciences industry? This way you are immediately up-to-date

Time. We know how precious it is and that you always lack it during your working day...but...
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Customer Insights
ERPCRMCustomer Engagement_techsplained

Techsplained: Customer Insights

What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database...
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case-czav_536x350
ERPFinance & OperationsCustomer Engagement

CZAV future ready with Cegeka

IT services provider Cegeka will support CZAV in the implementation of a new ERP system. This ERP...
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Rob Hufschmitt
CRMCustomer Engagement

'Customer experience? Barely anyone is doing it right.'

In conversation with Rob Hufschmitt – Customer Engagement Solution Manager Rob Hufschmitt isn’t...
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data-integration-strategy_536x350
ERPCRMBusiness CentralFinance & OperationsCustomer EngagementHR Management

3 steps towards the best data integration strategy for your business

In today’s data-driven world, avoiding data silos is vital for efficient workflows involving...
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