Blogs
Discover our latest blogs
We share our latest insights and knowledge about our IT-related topics.
Must read
What Pharma Can (and Cannot) Do with AI Under Annex 22
The business wants AI agents, the use cases look compelling, and the technology is moving faster than anyone can comfortably track, and then somewhere in the...
Thomas Van Dorpe
CATEGORIES
ERP
Pharma & Life Sciences
May 04, 2026
Who Owns AI in Pharma? Why Governance Must Be Cross‑Functional
Most pharma AI initiatives do not fail because the technology does not work. They fail because no one can clearly answer a much more basic question: Who owns...
Thomas Van Dorpe
ERP
Pharma & Life Sciences
May 04, 2026
EU GMP Annex 11 & Annex 22: The New Compliance Reality for AI in Pharma
Pharma is in the middle of its biggest regulatory shift in more than 30 years. And for the first time, regulators are directly addressing AI, with its own...
Thomas Van Dorpe
Power Apps
Power Platform
May 04, 2026
Building Intelligent Apps with Confidence and Control on Power Platform
As organizations rely more heavily on low‑code platforms to digitize processes and innovate faster, expectations around user experience, scalability, and...
Natasha Tombeng
ERP
Business Applications
April 27, 2026
Smarter Selling with Dynamics 365 Sales: From Data to Deal Insight
Sales teams operate in an environment where speed, accuracy, and insight are equally critical. Keeping pipeline data up to date, understanding deal risks, and...
Maarten Bekaert
Customer Engagement
Business Applications
April 27, 2026
Modern Customer Service with Dynamics 365: Powerful AI with Built‑In Control
Customer service organisations are balancing growing customer expectations with operational pressure on cost, staffing, and quality. AI offers huge potential,...
Maarten Bekaert
ERP
Customer Engagement
April 23, 2026
Customer Intelligence at Scale with Dynamics 365 Customer Insights
Personalised customer engagement depends on two foundations: trusted data and the ability to act on insights at the right moment. The latest updates to...
Maarten Bekaert
Cegeka Application Services
April 21, 2026
How to choose the right engagement model for IT applications
Choosing an engagement model isn’t operational. It’s strategic. Explore four models and their impact on agility and value.
Stijn Lambrechts
Cyber security & Networking
April 21, 2026
What is Graymail and how do you prevent it?
Graymail is a type of email that you technically agreed to receive, but that may serve little to no real purpose for you. Think of commercial newsletters,...
Ines Beerten
Hybrid Cloud
Cyber Recovery
April 21, 2026
Demystifying the eight steps of the Cyber Recovery Journey
Cyber recovery is not a destination. It’s a continuous journey that evolves with your organization. In a previous blog article, we discussed our four-layered...
Nicolas Rollier