Addressing the challenges
Managing applications safely and efficiently is essential for modern businesses, but the growing complexity of hybrid environments, containerized architectures, and evolving security requirements introduces inefficiencies and risks. Non-standardized processes further exacerbate these issues, creating delays and vulnerabilities across business-critical applications.
A key challenge is the lack of segregation between development and production environments. Developers often deploy directly into production, a practice prohibited by regulators due to the risks of operational instability and failures. Many companies struggle to enforce this rule effectively.
Additionally, managing diverse ecosystems with multiple vendors is resource-intensive and prone to inefficiencies. Without proper oversight, external applications can increase security risks. Organizations also face high costs and time constraints in hiring and training specialized talent. Combined with developers’ focus on innovation over infrastructure maintenance, this leaves systems vulnerable to inefficiencies and escalating costs.
Key challenges in technical application management
For many organizations today, the need to efficiently manage complex application environments is increasingly pressing. The fast-paced evolution of technology demands robust solutions to address technical application management challenges such as:
Non-standardized environments
Inconsistent technical application management pra ctices lead to inefficiencies such as duplicated efforts, mismatched configurations, and deployment delays. The complexity of managing containers and hybrid IT environments further complicates troubleshooting and scaling operations.
Security risks
Inadequate segregation of duties and improper vendor management amplify security vulnerabilities. Developers deploying directly to production environments expose organizations to regulatory breaches, critical failures, and unseen vulnerabilities. Without robust monitoring and oversight, these risks can escalate into significant operational disruptions.
Cost and resource constraints
The high cost of hiring and training specialized IT talent, coupled with developers’ focus on innovation over application infrastructure management, often leaves systems under-optimized and vulnerable to failure. These inefficiencies strain already limited resources and hinder strategic growth.
Technical Application Management: a structured solution
Amid these challenges, Technical Application Management (TAM) provides a comprehensive solution. At Cegeka we act as the ‘Ops’ in DevOps, TAM ensures reliable performance and security for business-critical applications through standardization, proactive maintenance, and lifecycle management.
TAM supports both daily operations and strategic changes, i ntegrating development and operations team processes. Spanning hybrid IT environments, TAM ensures smooth application performance across on-premises, cloud, and containerized systems. For organizations facing growing complexity, TAM offers a structured approach to reduce risks and free internal resources for strategic priorities.
Cegeka’s solution: addressing TAM challenges
Cegeka provides a structured and efficient approach to Technical Application Management, addressing the specific challenges of modern application environments. These TAM services are part of a larger approach within the Application Integration area. Our solutions focus on streamlining processes, enhancing security, and ensuring scalability. Key features of our approach include:
- Proactive maintenance: By identifying issues early and using advanced monitoring tools, we prevent disruptions and keep your applications running smoothly.
- Lifecycle management: From deployment to optimization and eventual upgrades, we maintain and enhance your applications at every stage. This ensures that your systems remain secure, efficient, and aligned with evolving business goals.
- Integrated IT services: By connecting diverse systems and middleware, we enable smooth communication and efficient operations across your IT ecosystem. Our integrated approach ensures seamless functionality and reduces fragmentation across your infrastructure.
- Standardized processes: We apply consistent practices across hybrid environments, improving reliability, reducing operational overhead, and ensuring alignment with industry best practices.
- Enhancing security and reducing risk: We manage the security, release, and overall state of DTAP (Development, Test, Acceptance, Production) environments, providing a structured framework for stability and compliance. By prioritizing segregation of duties and robust security measures, we mitigate vulnerabilities and safeguard internal and external applications.
- Vendor management: Cegeka streamlines vendor coordination, reducing inefficiencies and risks associated with third-party integrations. Through nearshore resources, we enhance collaboration and ensure aligned processes for optimal application management.
- Cost-effective scaling: Our hybrid support model—combining nearshore resources with on-site expertise —delivers cost-efficient, high-quality services 24/7. Our service combines the strength and expertise of our global organization with the personal touch of local customer interaction, including active participation in your agile teams to drive collaborative success. This scalable approach enables businesses to adapt quickly to evolving demands without investing heavily in additional hiring or training.
- Monitoring: we ensure that monitoring services goes beyond standard metrics. Today, we’re equipped to offer a comprehensive ‘digital experience management’ approach, called Observability, spanning monitoring from infrastructure management to application performance, ensuring a thorough end-to-end chain.
Why Choose Cegeka?
By combining localized expertise with nearshore resources, we provide round-the-clock support and unhindered application performance.
With strict protocols like the 4-eyes principle and robust segregation of duties, we protect your applications while ensuring compliance. Continuous improvement, driven by automation and standardized practices, keeps your systems aligned with evolving needs.
Unlocking the potential of your IT ecosystem
Cegeka’s TAM services empower businesses to overcome the challenges of technical application management, ensuring stability, scalability, and cost-efficiency. By integrating into your operations, our experts enable your team to focus on strategic priorities while we handle the complexities of modern IT environments.
Discover how Cegeka can transform your application management and unlock new opportunities for growth. Contact us to learn more about our TAM services.