How to Manage Tokens: Keeping AI Usage Valuable, Predictable, and Under Control

As AI adoption grows, organizations are moving from simple experimentation to real operational usage with Microsoft AI technologies such as Microsoft 365 Copilot, Copilot Studio, agents, Cowork, Scout, and AI-powered workflows. That shift creates new questions around consumption, cost control, and value. Tokens, Copilot Credits, and usage-based models are becoming an important part of how AI-powered tools and agents are monitored and managed. Without the right insight and governance, organizations may struggle to understand where usage is going, what drives consumption, and how to keep AI investments predictable.

In this webinar, we will explain what token management means in practice and why it matters for organizations using Microsoft 365 Copilot, Copilot Studio agents, Cowork, Scout, and other Microsoft AI capabilities. We will cover how consumption is influenced by prompts, context, model selection, grounding, tools, and agent design. You will learn how to monitor usage, set guardrails, optimize workflows, and make informed choices that balance quality, performance, and cost.