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Klantcase - Mondriaan

Mondriaan verhuist miljoenen regels soepel naar nieuw elektronisch cliëntendossier

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Historie van 140.000 cliënten veilig en gestandaardiseerd archiveren

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Migreren zonder impact op de continuïteit van processen of de kwaliteit van de zorg

Resultaten

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Miljoenen records van 30.000 cliënten gemigreerd

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Dossiers van 140.000 cliënten gearchiveerd

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Foutloze migratie, minimale downtime

Wanneer GGZ-zorgverlener Mondriaan voor een nieuw elektronisch cliëntendossier (ECD) kiest, moeten de dossiers van dertigduizend cliënten overgezet worden naar die nieuwe omgeving. Cegeka ondersteunde bij de datamigratie en zorgde dat miljoenen records veilig, foutloos en zonder verstoring van de processen overgezet werden

Mondriaan biedt geestelijke gezondheidszorg, preventie, verslavingszorg en forensische psychiatrie. Samen met een breed netwerk, werkt Mondriaan aan een mentaal gezondere samenleving. De zorgorganisatie vormt de centrale spil van de GGZ-hulpverlening in Zuid-Limburg. Vanuit 37 locaties helpen ruim 2400 zorgprofessionals van Mondriaan jaarlijks ruim 10.000 kinderen, volwassenen en ouderen.   

Data uit 1600 tabellen naar Pluriform Zorg

Mondriaan werkte met de ECD-systemen mijnQuarant en CODE24. In 2020 koos de organisatie voor het cloud-ECD Pluriform Zorg van Adapcare. “Om de snelheid en de doorzoekbaarheid te garanderen, kozen we ervoor om de dossiers van de laatste drie jaar over te zetten naar het nieuwe systeem”, vertelt Angelo Mertens, ICT-adviseur bij Mondriaan. Daarnaast wilde Mondriaan GGZ de historie van 140.000 cliënten veilig en gestandaardiseerd archiveren.  

Dat bleek een complexe operatie te zijn. Zo kende de fusieorganisatie vier manieren van dossieropbouw. Daarnaast gebruikte het nieuwe ECD andere producttypes, andere benamingen, ander jargon en andere werkwijzen dan de oude oplossingen. Hoewel de verschillen groot waren moest álle relevante data, miljoenen regels uit 1600 tabellen, op de juiste plaats en in het juiste standaard formaat in het nieuwe systeem landen. Bij voorkeur zonder impact op de continuïteit van processen of de kwaliteit van de zorg.  

“De samenwerking met Cegeka’ voelde écht als een partnerschap.”  


Angelo Mertens, ICT-adviseur bij Mondriaan
 

Delta-systematiek voor minimale downtime 

Cegeka nam Mondriaan bij de hand en begeleidde het zorgbedrijf bij elke stap van het proces. Dat begon met een analysefase waarin Cegeka diep in de data, de systemen, het applicatielandschap en de wetgeving dook. Op basis van dat voorwerk zetten Mondriaan en Cegeka gezamenlijk een migratiestrategie, waarna het inlezen, analyseren en transformeren van de data startte. Een accountant controleerde de kwaliteit van de output. “De organisatie was in verandering”, vertelt Angelo Mertens. “Sommige inzichten konden zomaar wijzigen. Dat vraagt veel flexibiliteit van een leverancier. Cegeka ging daar heel soepel mee om, wat heel prettig was.” 

Om de downtime te beperken, kozen Cegeka en Mondriaan voor een delta-systematiek. Miljoenen regels data werden in de weken voor de livegang al in het nieuwe systeem gezet. Tijdens de drie dagen waarop het nieuwe systeem live ging, hoefde het migratieteam alleen de meest recente mutaties door te voeren. Na afloop van de migratie zorgde Cegeka voor intensieve nazorg.  

Eén gezamenlijk doel

De migratie verliep volgens plan. “Het was spannend”, vertelt Angelo Mertens. “Als medewerkers op dag één data missen, trekken ze het nieuwe systeem direct in twijfel. Daar was geen sprake van. Uitgebreide controles hebben aangetoond dat alle gegevens van cliënten volledig en juist zijn overgebracht.”  

Heel Mondriaan werkt sinds januari 2024 op een uniforme manier die volledig ondersteund wordt door het splinternieuwe ECD. Bovendien zijn de gegevens van 140.000 cliënten veilig gearchiveerd en snel weer te raadplegen. Angelo Mertens kijkt met plezier terug op de samenwerking. “Informeel waar het kon, formeel waar het moest, kritisch waar nodig en scherp richting de nieuwe leverancier. We hadden één gezamenlijk doel: op tijd live en dat is gelukt. De samenwerking met Cegeka voelde écht als een partnerschap.” 

 

Cegeka begrijpt welke data door het systeem gaat en wat voor effect dat heeft op het eindsysteem; ze kunnen écht meedenken in de conversie.”

 

Angelo Mertens, ICT-adviseur bij Mondriaan

 

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