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Yannick Noens
CATEGORIES
CRM
Customer Engagement
September 02, 2024
Are you about to get started with a new CRM system? Our RFP template will help you make the right choice!
You obviously want to do everything you can to optimize your customer relationships. To achieve this, you will need a customer relationship management (CRM)...
Yannick Noens
CRM
Customer Engagement
September 02, 2024
All your sales data automatically in one CRM system thanks to Microsoft Sales Copilot
Employees are demanding more and more flexibility – from how they work to the systems they use. This results in information and data overload across multiple...
Yannick Noens
March 06, 2024
Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Sales?
It’s that time of year again…the first Microsoft Release Wave of the year! (April - September 2024). And we have some exciting updates to share with you: from...
Yannick Noens
CRM
Customer Engagement
March 05, 2024
Cegeka’s 5 minute update: what’s new for Microsoft Copilot?
We have bundled the nicest updates for your everyday Al companion, Microsoft Copilot from the 2024 Release Wave 1 notes! Spend 5 minutes of your day reading...
Yannick Noens
CRM
Customer Engagement
July 18, 2023
Techsplained: Sales Copilot
What is Sales Copilot? In short, Microsoft Sales Copilot is the ideal companion for sellers, allowing them to get rid of the tedious tasks of manual data entry...
Yannick Noens
CRM
Customer Engagement
July 05, 2023
Speed up innovation with Dynamics 365 Copilot
Data is growing. Everywhere and within every organization. That's why Artificial Intelligence (AI) and Microsoft Copilot are on the rise. But how do you handle...
Yannick Noens
power apps
Power Platform
May 23, 2023
Techsplained: Power Pages
In a nutshell Power Pages is a low-code SaaS platform for building external, business-centric websites. Literally anyone who knows how to work with a computer...
Yannick Noens
CRM
Customer Engagement
March 21, 2023
Techsplained: Omnichannel for Customer Service
Exceptional customer service is more important than ever. Your organization must meet the demands of customers who expect quick and efficient support, no...
Yannick Noens
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