Blogs
Discover our latest blogs
We share our latest insights and knowledge about our IT-related topics.
Must read
Artificial intelligence: your new right-hand man
A few times a year I meet with the topical experts at Cegeka. Today, I’m speaking to a regular guest: Kristel Demotte, Global VP Data Solutions, and ICT Woman...

Muriel Reyserhove
CATEGORIES
CRM
Customer Engagement
September 14, 2022
What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2 (2022)?
Sellers, marketers, and service agents, brace yourselves: release wave 2 is coming! From October 2022 to March 2023, the Microsoft Dynamics 365 platform will...

Maarten Bekaert
CRM
Customer Engagement
September 13, 2022
Champagne Laurent Perrier kits out representatives with Cegeka Field Sales App
It’s a new milestone for Cegeka Field Sales App, the specialised app from Cegeka for mobile CRM. Laurent-Perrier, one of the most famous champagne brands in...

Tom Moorgat
Finance & Operations
Customer Engagement
September 08, 2022
Using Custom Connectors for Dynamics 365 Customer Engagement and Finance and Operations
In our previous Tech Talks blog posts, we've talked about integrations between D365 CE and F&O with Dual Write, CDS Data Integrator and Virtual Entities....

Pieter Dubois
Finance & Operations
Customer Engagement
September 08, 2022
Integrating Virtual Entities for Dynamics 365 Customer Engagement and Finance and Operations
Virtual Entities enable you to integrate data in financial and operational apps into Dataverse without duplicating said data.

Pieter Dubois
Finance & Operations
Customer Engagement
September 08, 2022
Integrating Data Integrator for Dynamics 365 Customer Engagement and Finance and Operations
In this second blog post in our 'Cegeka Tech Talk' series, we discuss the integration of data using the CDS Data Integrator. Data Integrator is an...

Pieter Dubois
Finance & Operations
Customer Engagement
September 08, 2022
Integrating Dual Write for Dynamics 365 Customer Engagement and Finance and Operations
In our 'Cegeka Tech Talk' blog series, we review the different ways of integrating data between Microsoft Dynamics 365 Customer Engagement and Finance &...

Pieter Dubois
ERP
CRM
September 07, 2022
Techsplained: Customer Insights
What is a Customer Data Platform (CDP)? A Customer Data Platform – or CDP for short – is a database software that connects different data sources and systems....

Maarten Bekaert
5g
September 06, 2022
With 5G, the business world in particular will make a quantum leap
These are busy times for Mitch De Geest, CEO of Citymesh, the telco boat in the Cegeka fleet. At the end of June, De Geest caused a major surprise at the...

Muriel Reyserhove
Power Apps
Power Platform
September 06, 2022
Use case: Update your online product catalog with Microsoft Power Platform
To ensure that buyers can make informed decisions, it is essential to regularly update your online product catalog. While these online catalogs are often...
Jasper Callens