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CRM
Customer Engagement
April 10, 2024
Use case: How to automate order processing with Cegeka Field Sales App
During a store check, sales representatives replenish out-of-stock products. There are several ways to do this, including a standard order, an ex-car delivery...
Steven De Backer
CRM
Business Applications
March 06, 2024
Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Marketing?
Are you ready for the many new features in Microsoft Dynamics Marketing? From the creation of journeys with Copilot to personalised communication based on...
Maarten Bekaert
CRM
Business Applications
March 06, 2024
Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Sales?
It’s that time of year again…the first Microsoft Release Wave of the year! (April - September 2024). And we have some exciting updates to share with you: from...
Yannick Noens
CRM
Business Applications
March 06, 2024
Microsoft Release Wave 1 in 2024: what's new for Microsoft Dynamics Customer Service?
We have created a summary of the best updates in Microsoft Release Wave 1 for Microsoft Dynamics Customer Service (April - September 2024). From the latest...
Maartje Tukker-Farrell
CRM
Customer Engagement
March 05, 2024
Cegeka’s 5 minute update: what’s new for Microsoft Copilot?
We have bundled the nicest updates for your everyday Al companion, Microsoft Copilot from the 2024 Release Wave 1 notes! Spend 5 minutes of your day reading...
Yannick Noens
CRM
Customer Engagement
February 23, 2024
Use case: How to track the product sales pipeline in bars and restaurants with Cegeka Field Sales App
When sales representatives check the assortment in bars and restaurants, they usually focus on 2 parameters: are my products available, and if so, at what...
Steven De Backer
CRM
Customer Engagement
January 08, 2024
Use case: How to make the most out of store checks with Cegeka Field Sales App
During a store check, sales representatives need to manage many tasks all at once, from checking parameters to replenishing shelves and closing new deals. The...
Steven De Backer
CRM
Customer Engagement
November 17, 2023
Use case: Optimize your daily route and planning with Cegeka Field Sales App
Sales representatives spend a significant amount of time on the road. By taking the shortest route, they can make more qualitative visits, visit more customers...
Steven De Backer
CRM
Customer Engagement
October 16, 2023
What’s new for Sales, Marketing and Customer Service in Microsoft Dynamics 365 release wave 2 (2023)?
Welcome to the New Updates for Dynamics 365 Marketing, Sales, and Customer Service of the 2023 Fall Release. Explore the latest tools designed for modern...
Maarten Bekaert
CRM
Customer Engagement
September 15, 2023
Use case: How to run on-site store checks offline on any device with Cegeka Field Sales App
Sales representatives are constantly on the road, visiting customers and doing store checks. This means they often find themselves in locations without a...
Steven De Backer