Benvitec powers ahead with Dynamics 365 Business Central

Dynamics 365 Business Central

"We were already familiar with the Microsoft ecosystem, so Microsoft was the logical choice this time as well. Dynamics 365 Business Central was the best fit for our company size. What convinced us were the regular updates. This ensures we always stay up to date with the latest innovations."

"When choosing the implementation partner, the approach was crucial: we were looking for a partner who would take on the entire transformation journey with us—from analysis to aftercare. After a thorough market exploration, Cegeka emerged as the winner."

Close to the Standard

The initial analysis showed that quite a bit of customization would be needed to meet all requirements. “That wasn’t an option for us. We specifically wanted to use as many standard functionalities as possible. So we went back to the drawing board. In the end, we only needed six hours of customization.” At Cegeka, they still refer to this as ‘doing a Benvitec’.

And yet, the system works perfectly. “Today, we mainly use the standard modules for finance, purchasing, sales, and warehouse,” says Anouk Reekmans, Business Controller at Benvitec. “We use the project module to track our construction sites. And a special production module has been set up for the workshop.”

Single source of truth

Thanks to Business Central, Benvitec can centralize and streamline all information from various departments and projects. “No more endlessly copying data and creating new tables,” says Joachim. “We’re measuring the same things, but now everything is much clearer in the system, and we’re confident the output is correct.”

"Business Central is a breath of fresh air to work with," adds Anouk. "All processes follow a clear flow, with accounting and reporting wrapped around it like a kind of foil. Finding data has never been easier."

Step-by-step expansion

"With Business Central, we've laid the foundation for growth," says Joachim. "Now we're going to systematically expand the system, always based on our business needs. For example, we've recently set up a time tracking system within Business Central's project environment. And thanks to the integration with Peppol, we're ready for mandatory e-invoicing starting in 2026."

Gaining buy-in at every level

The decision to go with a single  ERP-systeem,  came from Benvitec’s management.
"But we felt it was important to have the entire organization involved from the very beginning," Joachim explains. "For our key user group, we selected a good mix of managers and employees from various departments who work with the processes daily. Everyone was allowed to make decisions within their domain, always with the support of management."

Partnership from start to finish – and beyond

Peter Meus, Project Lead at Cegeka, reflects on an intense collaboration:
"The implementation at Benvitec was a broad project involving many different profiles. To keep everything on track, we met weekly. These meetings were the ideal moment to discuss progress and bring technical issues to the table. There was also room for practical questions, such as additional training or support."

After the go-live, Cegeka's Managed Services-team came into focus. Lieven Tuytschaever, Account and Service Executive, explains:
"We collaborate with the team at Benvitec to explore potential optimizations. This ranges from integrating the time tracking system to shaping the Peppol environment. We also handle Microsoft’s mandatory biannual updates, including testing and follow-up."

A Proud Customer

"We are very satisfied with the end result," Joachim concludes. "The implementation went smoothly and everything works as it should. It’s great to work with a partner who thinks along with you and is always ready to help. We’re truly proud of the journey we’ve taken together."

"Cegeka’s approach is unique. The analysis, budgeting, and approval are very detailed, which means the startup phase takes a few weeks. But after that, things move incredibly fast. And in the end, they deliver a solution you can start using right away."