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Trinity of Innovation

5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

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Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

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Why Cegeka

As a family-owned IT solutions provider, we work In close cooperation with our customers.

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About Us

Our strong values form the cornerstone of our identity and are at the baseline of our success.

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Annual Report

Dive into the details of our growth. Read the full report and learn more about our continued success.

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Hybrid Cloud

Explore the added value of cloud adoption for your business

Data solution

Data & AI

Discover our different data solutions to help you become a data-driven company.

Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs

Applications Solution

Applications

Building the applications to embed growth, innovation and agility

Business Solutions

Business Solutions

Connect your company with Dynamics 365

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5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

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IT Team Extension

The best IT professionals to support your projects

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

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Consultancy

The right skills and attitude to support the IT projects at your office

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Projects

Integrating the right digital solutions for your IT project

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Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries

All industries
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Agri & Food

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

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Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

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Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

Insights Back
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

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Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

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Corporate News

Stay in the loop with our company news, announcements, awards and events.

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Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

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Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge

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E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

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Events

Find out where we are going to be next, and register for our upcoming events.

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Cegeka Why Cegeka
Trinity of Innovation

5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

Discover the future with us
Icons_Navigation_Cegeka&Society

Cegeka & Society

We develop innovative solutions with a positive impact on the environment, people, and society.

Icons_Navigation_Why Cegeka

Why Cegeka

As a family-owned IT solutions provider, we work In close cooperation with our customers.

Icons_Navigation_Our Story

About Us

Our strong values form the cornerstone of our identity and are at the baseline of our success.

Icons_Navigation_Annual Report

Annual Report

Dive into the details of our growth. Read the full report and learn more about our continued success.

More Cegeka

Our Management

Corporate News

Contact & Locations

Solutions
Solutions
Hybrid Cloud

Hybrid Cloud

Explore the added value of cloud adoption for your business

Data solution

Data & AI

Discover our different data solutions to help you become a data-driven company.

Cyber Security & Networking Solution

Cyber Security & Networking

With cyber resilience, your organisation becomes a bit more secure with each day.

Digital Workplace Solution

Digital Workplace

Hybrid workplaces that increases productivity and reduces costs

Applications Solution

Applications

Building the applications to embed growth, innovation and agility

Business Solutions

Business Solutions

Connect your company with Dynamics 365

5G_Citymesh

5G & Mobile Private Networks

Expertise and development experience to bring all the advantages of 5G

Products and platform solutions

Products & Platforms

Software solutions that optimize business processes and drive success.

Services
Services
Website_Navigation_IT_Team_Extension_3

IT Team Extension

The best IT professionals to support your projects

Outsourcing Services

Outsourcing & Managed Services

Outsourcing your IT helps you to focus on your strategy.

Website_Navigation_Consultancy

Consultancy

The right skills and attitude to support the IT projects at your office

Website_Navigation_Projects

Projects

Integrating the right digital solutions for your IT project

Industries
Industries

Our industry-tailored services are designed to address specific challenges and opportunities across different industries

All industries
Website_Navigation_Agri_and_Food

Agri & Food

Cegeka has a deep understanding of the agri and food ecosystem and the opportunities it creates.

Website_Navigation_Healthcare

Healthcare

By creating leading digital solutions and connecting individuals, processes and systems.​

Energy & Utilities

Energy & Utilities

The arrival of smart electricity grids will allow companies to take care of their own energy management

Finance & Insurance

Finance & Insurance

Take major steps towards cloud computing to increase effectiveness through the use of AI and big data.

Manufacturing

Manufacturing

Production chains are becoming intelligent networks with real-time track-and-trace systems.

Website_Navigation_Mobility

Mobility

Offer citizens, businesses and visitors a better experience by integrating the best digital solutions for mobility.

Insights
Knowledge is our backbone

We believe in sharing our insights and expertise with you. Explore our resources and learn more about our products, services and industry trends.

Icons_Navigation_Case Studies

Case Studies

Step into the world of our delighted customers and see how we helped them achieve their goals.

Icons_Navigation_News Items

Corporate News

Stay in the loop with our company news, announcements, awards and events.

Icons_Navigation_Blogs

Blogs

Read our latest articles on topics ranging from technology, innovation, business and beyond.

Icons_Navigation_Webinars

Webinars

Be part of the action with our live or on-demand webinars, where our experts share invaluable knowledge

Icons_Navigation_Ebooks

E-books & Whitepapers

Download our guides and reports on various aspects of technology and business.

Icons_Navigation_Events

Events

Find out where we are going to be next, and register for our upcoming events.

English German (Germany) Italian Dutch (Belgium) Dutch (The Netherlands) Romanian Greek Swedish Careers Let’s get in touch

AI-Infused Customer Analytics​

Drive actionable insights from customer data​

Analyze customer data, personalize offerings, and predict future behaviors of potential and existing customers.

Get in touch with us
Discover all about Customer Analytics​
dream_customer

Find your dream
customer​

With AI-infused customer analytics we assess when purchases were made, how frequently customers buy, and the total amount spent, to define your ideal customer.​

achieve_more

Achieve more with existing resources​

By leveraging AI-infused customer analytics, manual labor within your sales, marketing, or customer service department can be significantly reduced through the automation of repetitive tasks and the streamlining of processes.

Gain_competitive_advantage

Gain competitive advantage​

When will a customer make a repeat purchase? What is the optimal time to approach a specific customer? This valuable knowledge enables you to gain a competitive edge.

Cegeka’s standardized toolkit​

At Cegeka, we offer a comprehensive toolkit designed to elevate your customer analytics capabilities and drive meaningful insights.

Customer Buying ​Journey

By leveraging insights from diverse data sources like your CRM, ERP, or website activity, we accurately identify the stage of your customers' buyer journey. With this understanding, we can predict the timing and quantity of their purchases, allowing you to offer personalized product recommendations tailored to each client, maximizing customer engagement and revenue potential.

Data Consolidation

Through matching and deduplication of your customer database, we identify and reconcile duplicate or similar customer records within a single database or across multiple databases. The goal is to accurately identify duplicate records and merge them into a single, comprehensive "golden record" that represents a unique customer entity.

Customer Segmentation

With customer segmentation, we divide your customer base into distinct groups or segments based on shared characteristics, behaviors, or attributes. By segmenting your customers into meaningful groups, your business can effectively target marketing efforts, personalize communications, optimize product development, and enhance customer satisfaction and loyalty

Customer 360° View

By providing you with a 360°-customer view, we offer a comprehensive understanding of your customers by integrating data from various touchpoints and channels. Through the consolidation of information from sales, marketing, customer service, and more, we deliver a unified view that captures interactions, preferences, and behaviors.

Repurchase Analytics​

Our Repurchase Analytics solution delves deep into your customer data to predict the likelihood of repeat purchases. Through thorough analysis of past purchasing patterns, behaviors, and engagement metrics, we help you identify opportunities to encourage customers to make repeat purchases.

Start small, minimize risk​

Starting with a limited dataset allows you to evaluate whether the insights align with their objectives. If successful, you can then scale up, reducing the risk of disappointment​

I would like to get started

E-book

Increased customer satisfaction and revenue growth with Customer Analytics​

Dive into our e-book to discover how you can enhance results through effective utilization of customer data.​
Download e-book

Related content

Discover our blogs about Customer Analytics

More Data & AI blogs

January 25, 2023

Where’s Wally? Find your dream customer with customer analytics

Discover the keys to unlocking your best customers and maximizing your marketing and sales efforts in our latest blog. Learn actionable strategies to minimize customer loss and boost your bottom line.

David Clijsters

David Clijsters

Data Solution Architect

January 17, 2023

Blast off with customer analytics: boost your success in 7 steps

Unlock deeper customer insights effortlessly with a modern data platform for analytics. Seamlessly understand your customers' needs, motivations, and behaviors to drive targeted actions and stay relevant in an ever-evolving market.

David Clijsters

David Clijsters

Data Solution Architect

Why Cegeka

400+ Data & AI experts at hand

With over 400 Data & AI experts at your disposal, we're here to support you every step of the way in implementing Data and AI Solutions. Whether you need assistance with development, integration, optimization, or ongoing support, our experts are dedicated to helping you achieve your goals and maximize the value of your AI Solution.

Technology Partners

We work with state-of-the-art technology from key partners like Microsoft and Databricks, ensuring robust and innovative solutions tailored to meet your needs. Through our strategic alliances, we guarantee that our solutions are cutting-edge, reliable and future-proof.

Microsoft Azure Specializations: Analytics and AI & Machine Learning

Cegeka holds both the Analytics and AI & Machine Learning specializations on Microsoft Azure. This recognition is exclusively granted to partners with extensive experience and proven success in AI adoption and delivering analytics solutions. At Cegeka, we pride ourselves on achieving this distinguished status from Microsoft.

Get in touch

Take your first step in AI-infused customer analytics

Would you like to know more about how AI-infused customers analytics can boost your revenue? Don't hesitate to reach out to me to discuss the opportunities.

 

Eline_Maris_2023_400x400px

Eline Maris

Business Development Manager

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5G, Artificial Intelligence and hybrid cloud: all breakthrough technologies in and by themselves. But their real potential?

Discover the future with us

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