Increase seller productivity by combining your CRM with Microsoft Viva Sales

    Microsoft Viva Sales offers a range of features that help sales professionals to be more productive, collaborate effectively with their team, and build strong customer relationships.

    It is designed to transform the way sales teams work by bringing together data from Microsoft 365 apps and your Dynamics CRM system.

    With the combination of your CRM and Viva Sales, salespeople can easily access customer data and insights, receive personalized coaching and guidance, and stay up-to-date with the latest sales trends and industry news. 

    Turn your sales challenges into opportunities

    Employees demand more and more flexibility - from how they work to the systems they use. This results in an overload of information and data in various applications, collaboration and productivity tools. It's more important than ever that sellers have the right tools and streamlined workflows. Only then can they be truly successful.

    • Bringing together customer data form different applications

      Viva Sales brings together data from Microsoft 365, Microsoft Teams and your Dynamics CRM system enabling sellers to optimize their workflow. This integration allows them to update your CRM system directly from the productivity tools. They can also transcribe customer conversations, delivering AI-generated meeting summaries and action items.

    • Personalization and collaboration

      Do your sales teams have specific needs for personalization and collaboration? Microsoft Viva Sales allows your sellers to quickly and easily access important information and data. Moreover, Microsoft Dynamics 365 Copilot in Viva Sales helps sellers dramatically reduce the time they spend on clerical tasks. AI helps write email responses to customers and can even create an email summary of a Teams meeting in Outlook.

    • Data-driven way of working

      With Microsoft Viva Sales, sales teams have easy access to important information and data. Your sales teams gain insight into their performance and can easily analyze this data, enabling them to make better decisions. This is easy with the tagging options and the suggestions that Viva Sales makes. A clear view of customer status helps you get the most out of your conversations. Let your sales easily identify trends and patterns and act on them.

    • Closing the deal

      Viva Sales can help your company respond to various challenges and benefit from solutions within the entire sales process. Employee productivity increases and collaboration between teams improves. The overview that this solution creates, also ensures that your sales can really take steps.


    Explore more insights 

    Get inspired

    What’s new for Sales & Marketing in Microsoft Dynamics 365 release wave 1?

    Wondering what the changes will be for sellers and marketeers using D365? Here’s a list of the most...
    Read More

    ‘Customer experience? Barely anyone is doing it right.’

    ‘Customer Experience? There are very few companies that really go for it.’ - In conversation with...
    Read More

    6 reasons why Microsoft Dynamics 365 is the ultimate business platform

    Microsoft Dynamics 365 and Salesforce are often pitted against each other, buit we believe there's...
    Read More

    Adapt to changing business needs at your pace

    Want to discover the power of Microsoft Viva Sales?