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Home Discover our latest blogs Discover our latest blogs Sustainability beyond the label: What modern consumers really expect in 2026
ERP
Food
4 minutes reading

Sustainability beyond the label: What modern consumers really expect in 2026

Reinout de Ruiter

Reinout de Ruiter

May 12, 2026

It’s no longer enough to list ingredients, you need to show impact.

In 2026, sustainability is no longer a differentiator; it is an expectation. Customers, retailers, and regulators want transparent, verifiable, and measurable evidence of how a product affects the planet. This shift sits within a broader movement toward data‑validated transparency across the food value chain. The brands that will win are those that move sustainability beyond the label; turning it into visible, data-backed operational truth.

From values to verification

Consumers have become impact‑literate. They understand carbon footprints, deforestation risks, food waste, and supply‑chain dynamics, and they expect clarity, not broad claims. Terms like “eco‑friendly” or “responsibly sourced” now require proof. 

Three forces accelerate this shift: 

  • Impact‑aware consumers who expect factual, specific evidence

  • Retailers who require validated sustainability data before listing (and rely on stronger ESG reporting)

  • Regulators who enforce auditable environmental and social documentation across value chains (including EUDR)

The question has moved from “Is this sustainable?” to “Show me how you made this, and prove it.”

Field‑to‑Fork: where sustainability truth is created

Sustainability isn’t created on the packaging; it’s created across the entire value chain:

  • Agriculture & suppliers: origins, land use, certifications, environmental practices
  • Processing & production: energy use, formulations, waste, packaging choices
  • Quality & sustainability: audits, CO₂ calculations, lifecycle impact
  • Logistics: transportation emissions, coldchain realities, warehousing
  • Retail & consumer: packaging correctness, QR transparency, instore accuracy

Each claim must match every step in this chain. Sustainability has become a data discipline, not a communication exercise.

Beyond the label: the data consumers expect to see

Consumers want the full story behind a product, not just the marketing message. Ingredient lists once anchored transparency, but shoppers now want to understand where raw materials come from, how they were produced, which suppliers were involved, and what the environmental impact of each stage is. They also expect clarity on trade‑offs, why certain materials were chosen, and how claims are substantiated. 

A physical label cannot explain carbon intensity, water usage, energy choices, supplier practices, or logistical emissions. That’s why packaging is increasingly paired with digital transparency; scannable QR codes, sourcing dashboards, interactive product pages, turning sustainability information into a verifiable dataset shoppers can explore.

Sustainability is becoming a supply‑chain data challenge

Most brands don’t struggle because their sustainability ambitions are unclear, they struggle because the data lives everywhere: in spreadsheets, emails, legacy ERPs, supplier portals, PDF certificates, and annual “impact reports.” 

When data is fragmented: 

  • retailer questions become slower to answer 

  • multi‑tier traceability becomes nearly impossible 

  • sustainability reporting becomes a once‑a‑year scramble

For food companies organizing data is now the single biggest enabler of sustainability leadership. 

A real example: How Bieze Food Group turned sustainability into measurable insight

Few companies illustrate this transformation better than Bieze Food Group. What began as a challenge around inconsistent food labels, (thousands of variations in layouts, languages, icons, and packaging rules), evolved into a powerful sustainability intelligence engine powered by hyperautomation and agentic AI. BFG initially needed accurate extraction of nutritional and packaging data for GS1 submissions, but traditional OCR fell short. Agentic AI enabled adaptable interpretation of unseen label types, recognition of icons such as Nutri‑Scores, and extraction of structured data from both text and images. 

This unlocked end‑to‑end sustainability insights:

  • identifying high‑emission ingredients

  • comparing suppliers on environmental impact

  • suggesting lower‑impact recipe alternatives

  • empowering non‑technical users to refine AI prompts

  • automating workflows from label → extraction → validation → submission → insights

The lesson? 

You can’t claim impact unless you can extract it. 
You can’t extract it unless you can structure it. 
And you can’t scale it unless you automate it. 

Speed is becoming a transparency advantage

Sustainability reporting used to be annual. Today, retailers and consumers expect answers immediately; carbon footprints, packaging details, supplier practices, updated claims. Brands dependent on manual verification struggle with delays, credibility issues, and slower approvals. 

Speed is no longer only an operational edge; it’s a transparency advantage that shapes reputation and retailer trust. 

Field Sales: the real‑world validator of sustainability claims

Sustainability data isn’t only validated in systems, it’s validated in-store. Field sales teams now check whether sustainability icons match packaging updates, whether retailer systems reflect accurate environmental data, whether QR experiences align with product composition, and whether outdated packaging is still on shelves. Their observations feed back into sustainability, QA, planning, and supply chain, closing the loop between digital truth and store reality.

Technology makes sustainability real and scalable

When companies unify data, automate workflows, and connect sustainability insights across the supply chain, sustainability stops being a reporting function and becomes operational truth. Leading companies rely on:

  • integrated ERP + supply chain data,

  • automated traceability,

  • harmonized supplier information,

  • CO₂ and lifecycle calculation engines,

  • agentic AI to interpret and structure unstructured data,

  • hyperautomation to orchestrate end‑to‑end workflows across teams. 

With these foundations, sustainability becomes scalable, auditable, and retailer‑ready. 

Sustainability in 2026: proof over promise

Consumers don’t expect brands to be perfect. They expect transparency, accountability, and evidence. They want companies to show where impact comes from, take responsibility across the supply chain, and prove that sustainability is part of how they operate, not just how they communicate. 

Brands that embrace sustainability beyond the label, supported by accurate data, intelligent automation, and a credible digital foundation, will earn the deepest trust. Not because they promise more, but because they can prove it. 

Want to understand how sustainability, transparency, and data are reshaping the food industry? 
Explore how consumer expectations, regulations, and sustainability data are reshaping the food sector in our newest ebook Spicing up success: Innovation & digital transformation in the food industry. Download the ebook here and let your peers inspire you.
Reinout de Ruiter

Reinout de Ruiter

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