How AI Agents Are Helping the Flemish Government Save Millions – and What Your Organization Can Learn From It

Smarter Collaboration: People & AI Agents

• Info Agent: retrieves data at lightning speed from sources such as the grant registry, company register, and the National Bank.
• Analysis Agent: performs trend analysis and detects risks.
• Invoice Agent: checks invoices in seconds.
• Report Agent: bundles all insights into a clear and complete report.

The result? Smarter use of human talent: auditors focus on high-value tasks while AI handles the repetitive work.

De impact

The results are impressive. What used to take minutes is now completed in seconds:

• Exponential productivity boost: invoice checks dropped from 15 minutes to 6 seconds.
• Optimized budget allocation: by detecting incorrect claims early, VTS can reallocate €5–10 million per year.
• Full transparency and compliance: no more sampling: 100% invoice control.
• Smarter talent deployment: less repetitive work, more focus on core tasks.
• Stronger trust and reputation: less fraud, more credibility with partners and the public.

This is more than efficiency. It’s a fundamental shift in how public resources are managed, and a blueprint for any organization struggling with complex processes or aiming to respond faster to market changes.

Lessons learned

Success with AI requires more than technology. These insights make the difference:

• Keep humans in control: technology supports, people steer.
  
  
• Start small, think big: begin with what’s feasible, then scale.
  
  
• Iterate and co-create: collaboration is key.
  
  
• Make ROI visible: show the value.
  
  
• Dare to disrupt: deploy AI where it truly shifts outcomes.
  

Ready to take the next step?

Discover where AI Agents can accelerate value inside your organization. Request a hyperautomation assessment or ask for a demo to see the agents in action.

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