Cegeka Named Security Leader in Whitelane Research BeLux 2026 for Fourth Consecutive Year

Cegeka once again strengthens its position in the Belgian and Luxembourg markets with standout performance in the 2026 Whitelane Research IT Sourcing report. The company earns an overall satisfaction score of 83% and remains the undisputed number one in Security Services, scoring 87% for the fourth consecutive year.

“These results are first and foremost thanks to our customers,” says Bart Watteeuw, interim CEO at Cegeka. “They reflect deep collaboration and mutual trust. Being number one in security four years running really means something. This report motivates us to keep raising the bar and delivering the best possible service to our clients.”

Cegeka also performs strongly in several other areas. In Cloud & Infrastructure Services and Network & Connectivity, the company ranks second, with customer satisfaction scores of 83% and 80% respectively. Workplace Services shows impressive momentum as well: with an 81% score, Cegeka secures a top‑five position in Belgium and Luxembourg.

“As a Belgian company, these are exceptional results,” says Geert Rottier, Managing Director of Cegeka Belgium. “They confirm that we’re competing strongly in an international market. We also see organizations increasingly choosing secure and sovereign solutions. These scores clearly show that our approach makes a real difference.”

“Cegeka once again delivers excellent results this year,” adds Jef Loos, Head of Research Europe at Whitelane. “They continue to rise in overall satisfaction and also received the highest number of customer evaluations. That gives their results even more weight and shows their ongoing investment in quality, customer focus, and reliable service.”

Key Cegeka Highlights in Whitelane Research BeLux

• General Satisfaction – 83%, tied for 4th place (+1% vs. last year)

• Security Services – 1st place (87%), #1 for the fourth straight year

• Cloud & Infrastructure Services – tied for 2nd place (83%)

• Workplace Services – 4th place (81%), strong increase (+10%)

• Network & Connectivity – tied for 2nd place (80%)

• 45 evaluations – the highest number of completed customer reviews

About the Whitelane Research BeLux 2026 IT Sourcing Study

The study analyzed more than 800 unique IT sourcing relationships and surveyed over 300 of the most important buyers of ICT outsourcing services in Belgium and Luxembourg.

More information?
For more information or a copy of the report, you can contact Whitelane Research.